There was no lift.

The location was close to centre and bus stop, supermarket and restaurants and other facilities. Hotel was very nice and comfortable and clean and staff helpful. Breakfast was good.

Stayed in August 2025

The additional bed was not comfortable at all.

Tasty, but not too many options.

Stayed in February 2025

When I came with my wife to hotel,so staff gave me room for indisposed people as in hospital.I didn't like this.I had to pay moreover 100 eur.Then they gave me new room(Apartman)which was very good!

Staff was pleasant.

Stayed in December 2024

You get what you pay for

The question isn’t really about what we like about this property, but more about why we chose it. This is the best location if you plan to go hiking in the mountains frequently. After an 8-hour hike, it’s really tough to go all the way to Krupówki, so the location is perfect. Plus, there’s parking, which is a big advantage. Within around 15 minutes, there are several great places to eat. We’re not too picky about food—we usually just order żurek, pierogi, two shots of sherry, and a beer. The hotel also offers breakfast, which is perfectly fine. There’s even a billiard table somewhere in the hotel, and it’s great to play with friends after a long day.

Stayed in August 2024

Not that it was a problem for me, but the reception is only open until 20:00 and sometimes until 19:00. The description states that until 22:00.

Spacious, clean room. Responsive staff. Recreation room with billiards and sauna. Good breakfast. "Early Breakfast" was the biggest I've ever seen.

Stayed in August 2024

Breakfast was not that good.

River next to the facility. Room size. Location, Staff.

Stayed in June 2024

Friendly staff, clean room, good location.

Stayed in April 2024

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Stayed in April 2024

Nothing to complain about. There is a bus station nearby, but I prefer walking, which takes around 20-30 minutes to reach the city (it's not that far). Maybe next time, I will prefer living in the city since all the restaurants are around there.

The breakfast is served from 7:30, which is a perfect time for me to have breakfast before going hiking. I stayed there for two days; the breakfast is decent (they also provided the traditional Polish cheese that I like the most), and at least they made some changes for these two days.

Stayed in March 2024

Rooms should have fridge. Staff should know better about activities in Zakopane. Such as skiing conditions nearby and other activities should be easily available.

Good, silent and cozy room. Breakfast had a lot of sausages and good eggs. Should have more fibers (porridge, whole grain bread, berries, fruits) to make it perfect. Sauna is good plus, but it should have better ventilation to get better moist heat!

Stayed in February 2024

It would be great to have: - better matresses, - better bed linen, - and at least a small fridge in the room. But it didn't spoil our stay)

We liked: - the location of the hotel, - breakfast (was especially rich on Christmas), - it took us 15 mins on foot to reach the city center, - there are groceries not far from the hotel. - the staff was very helpful with all our requests, - good cleaning on request.

Stayed in December 2023

The breakfast was very very similar each day. Only around 2-3 things kept changing and that’s it.

The location was close to everything, beautiful views. Amazing staff! Quiet place to stay, felt like there was no one with us at the hotel.

Stayed in December 2023

Leaving luggage was not a problem. Comfortable room. Quiet and comfortable to sleep. Good breakfast.

Stayed in August 2023

Good location, close to main street and hiking paths. spacious and comfy room. clean

Stayed in September 2023

It was hard to lift the luggage on the second Floor.

The property located in good location. Good breakfast in the morning. Good contact with s stuff. I could leave my suitcase and pick it up later.

Stayed in August 2023

Location was a bit far away from the city centre, but you have transport connectivity. So not a big concern.

Staff was really amazing and helpful. Room was surprisingly spacious. And even the balcony was quite big and had relaxing chairs outside. Bathroom was well cleaned. Breakfast was having lot of options- various juices, breads, cheese, cereals, fruits, desserts etc. Bus stop was near to hotel and Carrefour supermarket was around the corner.

Stayed in July 2023

Great location, comfortable and spacious room, good breakfast choices.

Stayed in June 2023

bad Wi-Fi

Nice location, good breakfast

Stayed in January 2023

Very good location near town centre and also the cable car to the mountains (which were stunning). Delicious breakfast and very helpful staff.

Stayed in October 2022

Nothing I didn't like.

Staff was so friendly and helpful, the location was great to get to Krupowki and to the mountains. Breakfast was really tasty and a good variety. Really nice coffee machine.

Stayed in September 2022

This hotel felt like every corner was cut to save money. My room had an overused bed with pilling sheets, scratched wooden furniture, and dirty bathroom ventilation. Despite the high Booking.com rating, a comfortable night's sleep was not to be found. Most of the staff seemed preoccupied, but I did encounter a pleasant and helpful woman that was helping at reception on my second day who gave us information how we could make the checkout earlier.

View to the river from the room.

Stayed in July 2025

Have to pay for coffee or tea - it’s not in room !!!

Perfect in hotel

Stayed in March 2025

Sometimes the Wi-Fi didn’t work. Unfortunately we overheard all our next door-mates every day and night. In the billiard room 4/5 sticks were broken. And although there was less people staying there on Monday, breakfast was almost all gone at 9am when we went to eat. The variety wasn’t great on that day. Sorry for mentioning but there were spider webs covered with dust in the bathroom corners and behind our bed, there was blood on the wall, which didn’t look nice or made me feel okay. Bed was comfortable but whenever we moved it made a cracking sound.

Our room looked nice, we had a terrace. Breakfast was delicious, parking was available for free. The receptionists were kind and helpful. It was easy to get anywhere from there. TV worked well, although we didn’t use there was a kettle in the room. The curtains made the room so so dark, which I love because it makes me sleep deeper not to see any light.

Stayed in December 2023

Location

Stayed in August 2023