Reviews of Hotel Rzemieślnik Zakopane 3 stars

Dear Jacek, Thank you for your stay and for sharing your feedback. We sincerely apologize for the inconvenience caused by the need to move you to another room due to circumstances beyond our control. We understand that such situations can be disappointing. That is why, at the time, we offered you the possibility to cancel the reservation, relocate to another property, or stay with us with complimentary dinner and parking. From our records, it appears that the dinner was not used, but we truly hope the parking was helpful during your stay. We always do our best to inform our guests in advance about any unforeseen situations and to offer suitable solutions. While we cannot influence all unexpected events, especially those outside the hotel’s responsibility, we will continue to work hard to ensure our guests have a pleasant experience. We appreciate your feedback and hope to have the opportunity to welcome you again in the future. Kind regards,

Dear Jacek, Thank you for your stay and for sharing your feedback. We sincerely apologize for the inconvenience caused by the need to move you to another room due to circumstances beyond our control. We understand that such situations ca… Show more

Dear Guests, Thank you for sharing your feedback and for staying at our hotel. We are pleased to hear that you appreciated the modern design of our rooms, the convenient location, and our friendly staff. We would like to address the concerns you mentioned. Although our rooms have been recently renovated, they are compact in size, which may affect the perceived space in the bathrooms and toilets. Regarding breakfast, we strive to maintain freshness and quality while catering to the preferences of our guests – comments like yours are invaluable for our ongoing improvement. The parking fee is provided in our terms and at the time of booking; however, we understand it may not have been immediately clear, and we will make this information more prominent for future guests. Concerning noise from the nearby supermarket, we continuously monitor comfort levels in our rooms and always aim to provide guidance to help minimize any inconvenience. We hope that despite these limitations, you were able to enjoy some positive aspects of your stay. We are committed to ensuring every guest feels comfortable, and we use all feedback to continuously enhance the quality of our services. Kind regards,

Dear Guests, Thank you for sharing your feedback and for staying at our hotel. We are pleased to hear that you appreciated the modern design of our rooms, the convenient location, and our friendly staff. We would like to address the conce… Show more

Dear Igors, Thank you so much for your incredibly warm and detailed words! We truly appreciate your kind feedback and are delighted to hear that you enjoyed your stay, the location, and the comfort of your room. Your recommendation means a lot to us. We would be absolutely delighted to welcome you back to our hotel anytime. Until then, wishing you many more wonderful travels! With warm regards,

Dear Igors, Thank you so much for your incredibly warm and detailed words! We truly appreciate your kind feedback and are delighted to hear that you enjoyed your stay, the location, and the comfort of your room. Your recommendation means a… Show more

Dear Guest, Thank you for sharing your feedback and for staying with us. We are glad to hear that you appreciated the modern and fresh interior, as well as the coffee and tea provided in your room. We also appreciate your comments regarding the terrace. While it is located near the conference area, we will review our descriptions to ensure clarity about access for our guests. Your input helps us improve the experience for future stays. We hope to welcome you again and provide an even better experience. Kind regards,

Dear Guest, Thank you for sharing your feedback and for staying with us. We are glad to hear that you appreciated the modern and fresh interior, as well as the coffee and tea provided in your room. We also appreciate your comments regardi… Show more