8.3

Reviews of RentPlanet - Śpiący Rycerz

Droga Do Daniela 10B, 34-500 Zakopane, Poland

  • Prakapovich

    Reviewed: 23 August 2025 · Stayed in August 2025

    Verified review

    Cozy and clean apartment, very comfortable. Highly recommended!

  • Laiminta

    Reviewed: 18 August 2025 · Stayed in August 2025

    Verified review
  • Alūzienė

    Reviewed: 2 August 2025 · Stayed in August 2025

    Verified review

    Nice apartment, clean, good location 🤗

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  • Yuri

    Reviewed: 30 July 2025 · Stayed in May 2025

    Verified review
  • Andrii

    Reviewed: 4 May 2025 · Stayed in May 2025

    Verified review
  • Carolann_maguire

    Reviewed: 6 March 2025 · Stayed in March 2025

    Verified review
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  • 7.0 Good
    Magdalena

    Reviewed: 19 February 2025 · Stayed in February 2025

    Verified review
  • Aleksander

    Reviewed: 21 January 2025 · Stayed in January 2025

    Verified review

    Quiet and picturesque location.

    WiFi was terrible!

    Property response:

    Dear Aleksander, Thank you for sharing your feedback. We are glad to hear that you enjoyed the quiet and picturesque location of the apartment—it’s always wonderful when the surroundings enhance the overall experience. At the same time, we regret if the Wi-Fi did not meet your expectations. We hope that despite this, you had a pleasant stay and that we will have the pleasure of welcoming you again in the future. Best regards, The RentPlanet Team

    Dear Aleksander, Thank you for sharing your feedback. We are glad to hear that you enjoyed the quiet and picturesque location of the apartment—it’s always wonderful when the surroundings enhance the overall experience. At the same time, we… Show more

    RentPlanet - Śpiący Rycerz
    29 January 2025
  • 7.0 Good
    Nikolett

    Reviewed: 8 January 2025 · Stayed in January 2025

    Verified review

    Good place, good parking possibilities, easy access to hiking, not too far from the city centre

    There was a strong smell in the hallway. The couch is too loud for sleepin and the microwave did not work.

    Property response:

    Dear Nikolett, Thank you for your detailed feedback about your stay at Śpiący Rycerz. We are delighted that you enjoyed the convenient location, the parking facilities, and the easy access to hiking trails, as well as the proximity to the city center. At the same time, we regret to hear about the issues with the hallway smell, the noisy couch, and the non-functional microwave. Your comments are very valuable, and we will ensure that these matters are addressed to improve our guests' experience in the future. We would be thrilled to host you again and invite you to explore our RentPlanet apartments in other fantastic locations such as Wrocław, Warsaw, Kraków, Gdańsk, Kołobrzeg, Karpacz, Szklarska Poręba, Świeradów-Zdrój, or Zakopane. Each destination offers unique opportunities for a memorable stay. Kind regards, RentPlanet Team

    Dear Nikolett, Thank you for your detailed feedback about your stay at Śpiący Rycerz. We are delighted that you enjoyed the convenient location, the parking facilities, and the easy access to hiking trails, as well as the proximity to th… Show more

    RentPlanet - Śpiący Rycerz
    10 January 2025
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  • Tunde

    Reviewed: 1 January 2025 · Stayed in January 2025

    Verified review

    The apartment is close to the center of the city, overall clean and comfortable. The RentPlanet phone staff was really nice and helpful.

    The shower head was really slow, the stove to barely worked, took a really long time to warm up the food, overall it was a nice apartment

    Property response:

    Dear Tunde, Thank you for sharing your feedback regarding your stay. We’re pleased to hear that you found the apartment clean, comfortable, and conveniently located near the city center. We’re also glad our phone staff provided friendly and helpful service during your visit. However, we regret the inconvenience caused by the slow shower head and the stove not working efficiently. These are essential amenities, and we will address these issues to ensure they function properly for future guests. We hope to welcome you again soon and invite you to explore our other RentPlanet apartments in cities like Wrocław, Warsaw, Kraków, Gdańsk, Kołobrzeg, Karpacz, Szklarska Poręba, Świeradów-Zdrój, and Zakopane, where we strive to provide a great experience for all our guests. Kind regards, RentPlanet Team

    Dear Tunde, Thank you for sharing your feedback regarding your stay. We’re pleased to hear that you found the apartment clean, comfortable, and conveniently located near the city center. We’re also glad our phone staff provided friendly … Show more

    RentPlanet - Śpiący Rycerz
    10 January 2025
  • Fakher

    Reviewed: 29 December 2024 · Stayed in December 2024

    Verified review

    Clean, nice, near the cinter, big apartment, enough places for cars in parking, we like the place,

    Bath area-shower place is small, in the smart chat they not responding in normal time, its take time,

    Property response:

    Dear Fakher, Thank you for your kind review! We’re delighted to hear that you enjoyed the cleanliness, location, and spaciousness of the apartment, as well as the convenience of nearby parking. It’s wonderful to know that you had such a positive experience and that you’re planning to return! We apologize if the size of the bathroom and shower area was not entirely to your satisfaction, and we regret that the response time on the smart chat was slower than expected. We’ll work on improving this aspect to ensure a smoother experience during your next stay. We look forward to hosting you again. Best regards, The RentPlanet Team

    Dear Fakher, Thank you for your kind review! We’re delighted to hear that you enjoyed the cleanliness, location, and spaciousness of the apartment, as well as the convenience of nearby parking. It’s wonderful to know that you had such a … Show more

    RentPlanet - Śpiący Rycerz
    30 December 2024
  • Ignas

    Reviewed: 29 December 2024 · Stayed in December 2024

    Verified review
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  • Іруська

    Reviewed: 3 November 2024 · Stayed in November 2024

    Verified review

    excellent location, the apartments are located directly opposite the sauna, there is access to the backyard.

    mold on the walls in the bathroom, the hood in the kitchen is fake, it does not have an outlet in the ventilation duct, the walls are dirty, the apartment also lacks a broom, a mop, which complicates life in cleaning when staying for more than 2 days.

    Property response:

    Dear Ms. Іруська, Thank you for sharing your feedback and for appreciating the convenient location of the apartment, including its proximity to the sauna and access to the courtyard. We’re pleased that these features made your stay more enjoyable. We apologize for the issues related to wall cleanliness and the presence of mold in the bathroom. Rest assured that we’ll look into this and take the necessary steps to improve the apartment's condition. Thank you as well for noting the absence of a broom and mop—these are valuable suggestions that will help us better accommodate guests on longer stays. We warmly invite you to explore our apartments in other locations, such as Warsaw, Kraków, or Wrocław, where we hope each stay will be fully comfortable. Kind regards, The RentPlanet Team

    Dear Ms. Іруська, Thank you for sharing your feedback and for appreciating the convenient location of the apartment, including its proximity to the sauna and access to the courtyard. We’re pleased that these features made your stay more en… Show more

    RentPlanet - Śpiący Rycerz
    5 November 2024
  • Janis

    Reviewed: 27 October 2024 · Stayed in October 2024

    Verified review
  • 7.0 Good
    Tetiana

    Reviewed: 15 October 2024 · Stayed in October 2024

    Verified review

    Good view! beautiful yard! Nearby shops and cafes!

    We don’t have wi fi

    Property response:

    Dear Ms. Tetiana, Thank you for sharing your feedback! We are glad you appreciated the beautiful view, garden, and convenient location near shops and cafes. We apologize for the lack of Wi-Fi during your stay – we will address this issue promptly to improve the experience for our future guests. We warmly invite you to stay with us again in cities like Kraków, Gdańsk, Warsaw, or Wrocław. Kind regards, RentPlanet Team

    Dear Ms. Tetiana, Thank you for sharing your feedback! We are glad you appreciated the beautiful view, garden, and convenient location near shops and cafes. We apologize for the lack of Wi-Fi during your stay – we will address this issue pr… Show more

    RentPlanet - Śpiący Rycerz
    18 October 2024
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  • Lukas

    Reviewed: 12 October 2024 · Stayed in October 2024

    Verified review
  • Yury

    Reviewed: 20 August 2024 · Stayed in August 2024

    Verified review
  • Abdulaziz

    Reviewed: 15 August 2024 · Stayed in August 2024

    Verified review

    Spacious Clean

    They will make you sign an online form asking for your whole information and address, and stating that if they find anything broken they will charge your credit card, so i found many broken furniture and fragile chairs and broken door knobs, so you will waste your time taking pictures to prove it’s not your fault. Staff are not helpful and taking too much time to respond. No wifi coverage for whole apartment. They will provide you with minimum supply so you can buy extra on your own. P.S: Check-in time is 4 PM is too late compared to other apartments in the area, and you will not receive any information even if you arrived 10 minutes earlier, they treat you like a thief not like a guest!!!!

    Property response:

    Dear Abdulaziz, thank you for sharing your feedback. We’re glad to hear that you found the apartment spacious and clean. The online form is a necessary procedure due to our remote management system and lack of an on-site reception. We understand this might have been inconvenient, but it helps us ensure the safety and security of our property. We are reviewing the concerns you raised about the furniture and staff responsiveness to improve our service. We appreciate your feedback and hope to provide a better experience in the future. RentPlanet Team

    Dear Abdulaziz, thank you for sharing your feedback. We’re glad to hear that you found the apartment spacious and clean. The online form is a necessary procedure due to our remote management system and lack of an on-site reception. We und… Show more

    RentPlanet - Śpiący Rycerz
    16 August 2024
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  • Angela

    Reviewed: 30 July 2024 · Stayed in July 2024

    Verified review
  • Artur

    Reviewed: 21 July 2024 · Stayed in July 2024

    Verified review

    Great view, decent size

    Property response:

    Dear Artur, Thank you for your kind words! We're delighted to hear that you enjoyed the great view and found the apartment to be a decent size. We hope to welcome you back soon! RentPlanet Team

    RentPlanet - Śpiący Rycerz
    15 August 2024
  • Agnė

    Reviewed: 19 July 2024 · Stayed in July 2024

    Verified review

    Comfortable bed

    Shower water is slow, fridge was not working good, pictures of apartment is better than really are, first floor apartment very dark, from window you just see trees and bushes

    Property response:

    Dear Agnė, Thank you for your feedback. We're glad to hear that you found the bed comfortable, but we regret that some aspects of your stay, like the slow shower water and fridge issues, didn’t meet your expectations. We also understand your concern about the apartment being darker than expected, and we will look into these matters to improve the experience for future guests. We’d love to have the opportunity to welcome you again, perhaps in one of our other locations, such as Gdańsk, Zakopane, Świeradów-Zdrój, or Wrocław, where we hope to provide a more satisfying stay. Best regards, The RentPlanet Team

    Dear Agnė, Thank you for your feedback. We're glad to hear that you found the bed comfortable, but we regret that some aspects of your stay, like the slow shower water and fridge issues, didn’t meet your expectations. We also understan… Show more

    RentPlanet - Śpiący Rycerz
    12 September 2024
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  • Karobkina

    Reviewed: 2 July 2024 · Stayed in July 2024

    Verified review

    I only liked the location.

    I didn't like the communication with the apartment owner. No one answered the phone. We had problems with the keys. We couldn't get in or out because the first door was closed and our key didn't fit. The whole apartment was dirty (with sand, dust, and grime) and many things were broken (doors, sofa). The bathroom was dirty (toilet paper was stuck to the ceiling), there were only 2 rolls of toilet paper for 3 nights and for many people, and the shower was broken. The floor creaked everywhere. The kitchen heating unit made a loud noise, the chairs were broken, and I even fell. Additionally, there were no towels in the kitchen.

    Property response:

    Dear Karobkina, Thank you for sharing your comments about your stay with us. Your feedback is an invaluable source of information for us. At the same time, we are extremely sorry about the situation. We are currently verifying what happened and will make every effort to ensure that a situation like this never happens again. We wish you all the best.

    Dear Karobkina, Thank you for sharing your comments about your stay with us. Your feedback is an invaluable source of information for us. At the same time, we are extremely sorry about the situation. We are currently verifying what happened… Show more

    RentPlanet - Śpiący Rycerz
    14 August 2024
  • Janis

    Reviewed: 12 June 2024 · Stayed in March 2024

    Verified review
  • Ilna

    Reviewed: 4 May 2024 · Stayed in May 2024

    Verified review
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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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