Hodnocení – The Bridge Suites Hotel 4 hvězdiček

Dear Jan, Thank you for your kind review! We’re happy to hear you enjoyed the stylish room design and the added bonus of a balcony — it’s always nice to have a bit of fresh air and extra space. We understand that the nearby tram traffic can be noticeable due to our central location by the bridge, but we’re glad it didn’t affect your stay too much. 😊 We’d love to welcome you back anytime! Warm regards, Michał Scholz General Manager Assistant

Dear Jan, Thank you for your kind review! We’re happy to hear you enjoyed the stylish room design and the added bonus of a balcony — it’s always nice to have a bit of fresh air and extra space. We understand that the nearby tram traffic can… Zobrazit více

Dear Martina, Thank you for your review. We’re delighted that you enjoyed the hotel’s location, the rich breakfast, cleanliness, and the in-room amenities like coffee, tea, and water. We’re sorry to hear that the mattress wasn’t comfortable. Your comfort is very important to us, and we’ll inspect the mattress in that room to ensure it meets our standards. Thank you for bringing it to our attention, and we hope to welcome you again soon! Kind Regards, Michał Scholz General Manager Assistant

Dear Martina, Thank you for your review. We’re delighted that you enjoyed the hotel’s location, the rich breakfast, cleanliness, and the in-room amenities like coffee, tea, and water. We’re sorry to hear that the mattress wasn’t comfortable… Zobrazit více

Dear Hana, Thank you for your feedback and for sharing your experience with us. We're glad to hear that you found the hotel beautiful and enjoyed the breakfast. We sincerely apologize for the noise caused by the tram, and we understand how important a quiet environment is for a good night's rest. Regarding the family room, we regret that we didn't provide enough information about the room layout. We take your comment seriously and will work on improving the soundproofing and communication around room types for future guests. We truly appreciate your input and hope to have the opportunity to welcome you back for a more peaceful stay. Kind Regards, Michał Scholz General Manager Assistant

Dear Hana, Thank you for your feedback and for sharing your experience with us. We're glad to hear that you found the hotel beautiful and enjoyed the breakfast. We sincerely apologize for the noise caused by the tram, and we understand … Zobrazit více

Dear Martin, Thank you for your kind review! We're glad to hear that you enjoyed our hotel’s great location, spacious room with a river view, and our excellent breakfast. It’s also wonderful to know that our staff made a positive impression. We appreciate your feedback regarding the bathroom and the fabric furniture and decorative cushions. We understand that these can be more challenging to maintain, and we'll take this into consideration as we continue to improve the comfort and cleanliness of our rooms. We hope to welcome you back soon! Kind Regards, Michał Scholz General Manager Assistant

Dear Martin, Thank you for your kind review! We're glad to hear that you enjoyed our hotel’s great location, spacious room with a river view, and our excellent breakfast. It’s also wonderful to know that our staff made a positive impres… Zobrazit více

Dear Martina, Thank you for leaving a review about your stay at The Bridge Suites Hotel. We are very sorry that we have been rated so low. We would like to emphasize that our goal is to provide the highest level of service. We would also like to inform you that the products we use are of the highest freshness and are prepared on an ongoing basis. We are sorry that this did not meet with your approval. You booked a Corner Suite with a View room and you received one, as booked. The reception tries to meet all the expectations of guests every day and approach their needs individually. We are sorry that this was not appreciated. We hope that you will trust us again in the future and that we will be able to host you at The Bridge Suites Hotel again. Kind Regards, Michał Scholz General Manager Assistant

Dear Martina, Thank you for leaving a review about your stay at The Bridge Suites Hotel. We are very sorry that we have been rated so low. We would like to emphasize that our goal is to provide the highest level of service. We would also li… Zobrazit více

Dear Zuzana, Thank you for your detailed feedback and for taking the time to share both the positive and negative aspects of your stay. We are pleased to hear that you appreciated the spacious room, amenities such as the coffee machine, kettle, tea selection, modern shower, and strong Wi-Fi connection. We also sincerely apologize for the inconveniences you experienced, such as the tram noise, issues with the windows, bed comfort, and other details that impacted the quality of your stay. We will forward your comments to the relevant departments to improve comfort and overall guest experience in the future. We truly value your suggestions and will work on addressing these concerns. We hope that despite these issues, you will consider visiting us again. Thank you for your trust, and we look forward to welcoming you back! Kind Regards, Michał Scholz Front Office Manager

Dear Zuzana, Thank you for your detailed feedback and for taking the time to share both the positive and negative aspects of your stay. We are pleased to hear that you appreciated the spacious room, amenities such as the coffee machine, ket… Zobrazit více

Dear Iva, thank you very much for your review about stay with us in The Bridge Suites. We are more than happy to hear all the kind words about your stay and we hope to see you again during your next visit in Cracow. Kind Regards, Michał Scholz Front Office Manager

Dear Iva, thank you very much for your review about stay with us in The Bridge Suites. We are more than happy to hear all the kind words about your stay and we hope to see you again during your next visit in Cracow. Kind Regards, Michał Sch… Zobrazit více