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This hotel can only be described as outstanding!

Stayed in August 2025

Breakfast: It would be great to have higher-quality gluten-free bread options, such as sourdough or less processed varieties, as well as some additional kid-friendly gluten-free choices in the restaurant. Rooms: Softer pillows.

Excellent breakfast options that make it easy to create a balanced and nutritious meal. I especially appreciate the variety of gluten-free choices, including gluten-free bread.

Stayed in July 2025

Parking fee

A well-located hotel in the city centre with clean, spacious rooms. The staff were very friendly, and the breakfast was outstanding!

Stayed in August 2025

Garage is only 1,9 m height so if you have roof box you can park on the street close fo the hotel. Paying by card, no problem.

Everything was grest, large variety of breakfast, breakfast on demand, cleaniness, super kind and helpful staff, quiet and yet central surrounding, hotel taxi, big rooms and excellent matrace, 10/10. I came with my dog and they prepaired a dog bed and two dog bowls and quality dog snacks-what a personal note!

Stayed in August 2025

Location Room Breakfast

Stayed in August 2025

An amazing breakfast and great restaurant. Very beautiful hotel in a magical and romantic place in Wroclaw. From the window we could watch the lamplighters lighting the gas lamps on the street in the evening.

Stayed in August 2025

No real facilities included for families..no pool. Playground area kids room etc

Good breakfast should purchasevwhen booking

Stayed in July 2025

This hotel Is one of best I've been to. Everything was perfect. Staff was very friendly, room was stylish and clean, fitness gym was great as well with a beautiful view and the breakfast was sooo good. That waterfall in the hall also deserves an extra star. Additionally, we traveled with our dog and didn't have any problems. There is a place to walk with a pet near the hotel and the location was very close to the center. To sum up, it was exceptional:)

Stayed in July 2025

Could have been even more clean. The carpet was and the gardin was a little bit dirty.

Breakfast, placement, and modern facilities

Stayed in July 2025

The gym is tiny

It’s a beautiful hotel, lovely features in the room; we really liked the Bluetooth speaker in the bathroom. Staff were friendly and helpful, enjoyed the location too. The restaurant is exceptional. We had lunch when we arrived and it was fantastic, and such good value

Stayed in July 2025

WLAN is sometimes a bit slow

large cosy room, comfortable bed, friendly staff

Stayed in July 2025

We arrived under 2 hours early and were informed our room was ready but would be charged £30 for early check in. I’ve never experienced that before in a 5* hotel.

It was within a short walk of the main square and offered outside space. Staff were helpful and professional.

Stayed in July 2025

The Bridge Skybar was rather an underwhelming experience - pretty stern & inattentive staff and very limited choice of drinks. The "signature drinks" gave us a good laugh in both sophistication and taste. We got some olives, but we had nowhere to put the pits - another example of lack of attention to detail. Moreover, there was a clearly drugged man behind us (either completely stoned or worse), but staff seemed not to give a bit. We truly wanted to taste local Wrocław yeast cake; however, we were unable to reach room service. We tried to contact them twice, but no one answered the phone - very unprofessional for a 5* hotel. The Relax zone in the SPA area is rather an afterthought, as it offered only a few deckchairs, and the temperature in the room was a bit too high for "relaxing". Checkout was fine; however, no one bothered to ask us if we enjoyed our stay or whether anything was OK - very strange and again, unprofessional for a 5* hotel. We were not even offered a water, which is honestly a standard even in 4* hotels.

The location of the hotel is simply marvelous, since the Ostrów Tumski is by far the most beautiful part of the city, and everything was within reach. We loved our suite no. 339, which provided us with stunning views of the cathedral, river, and city. Everything in the suite felt well-thought out, cozy, and luxurious. We especially loved little details such as little pillows in the windowsill or "candles" above bed. We also enjoyed a very tasty welcome - local apple juice and various sweet treats. Yummy. Breakfast was perhaps the crème de la crème of our stay - truly a 5* experience in terms of quality and variety. Moreover, there were so many local products - cheese, apple juice, hams, pastries... We also very much enjoyed the à la carte menu, be it the bagel, croque madame or pancakes. The hotel gym offered us wonderful views of the city, and we really enjoyed high-quality Technogym equipment. We tried the Craft restaurant - food was delicious and staff attentive.

Stayed in July 2025

The first breakfast was in the ballroom which was just a very big room with lots of tables. On the next day it was moved to its usual location which was much nicer.

The room was very comfortable, it had everything we needed.

Stayed in July 2025

Loved it, everything was great. Great location, excellent facilities, comfy beds. Loved the room lighting, especially the electric candles above the bed! No complaints, would definitely stay again.

Stayed in July 2025

Underground car parking was convenient but expensive.

Comfortable and modern in a great location.

Stayed in July 2025

This is a tiny little point and I accept I could of found the information out myself . But on the last night of our stay we decided to go to the rooftop terrace , to find it is closed on a Sunday .

Location location location

Stayed in June 2025

The pillows were made out of synthetic "cotton balls". I could smell the kitchen at times on the second floor.

The hotel is in a perfect location. It has a good restaurant and a beautiful garden.

Stayed in June 2025

Superb hotel, strong recommendation..!!

Stayed in June 2025

Nice, modern style hotel in excellent position for city tourism. Spacious rooms are equipped with all amenities, nice and efficient staff. Pleasant sky bar on the roof and lavish breakfast.

Stayed in June 2025

On site parking is limited and expensive.

Great location. Super quiet.

Stayed in June 2025

The water pressure in the Shower was very weak.

Stayed in May 2025

Unfortunately sauna and wellness only open in the afternoon during weekdays.. Such an amazing amenity you also want to be able to enjoy in the mornings prior meetings.. Would be a game changer

Amazing sauna and wellness..

Stayed in April 2025

Excellent breakfast

Stayed in April 2025