8.6

Reviews of Willa Helena

Os. Krzeptówki 122, 34-500 Zakopane, Poland

  • Kanishk

    Reviewed: 5 August 2025 · Stayed in July 2025

    Verified review
  • Miri73

    Reviewed: 31 July 2025 · Stayed in July 2025

    Verified review

    The host were friendly and helpful . Thank you . Based on what we paid , the accommodation seemed fair .

    The pillows could do with an upgrade . However that doesn't mean I didn't sleep well .

  • Andrzej

    Reviewed: 26 July 2025 · Stayed in July 2025

    Verified review

    The garden is nice...the rooms were very small and not too comfortable we were on the roof so a kind of mini space. Great arrangement of shower...toilet...washroom are in separate rooms but very small...you feel like you're in Paris. The rooms which made us choose this place were different from the ones we were looking at on the website. The owner was nice...but there are no facilities in the room to cook. There is a small kitchen in the middle of the house for all guests to use so it might be a challenge to prepare some sałat at the same time as all other tenants. The rooms on the first and second floor are probably fine but ours were very small for a family of three grow ups.

    The rooms we were in were very insmall and not very comfortable.

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  • Ghislaine

    Reviewed: 14 July 2025 · Stayed in July 2025

    Verified review
  • Viviāna

    Reviewed: 6 July 2025 · Stayed in July 2025

    Verified review
  • Karolina

    Reviewed: 27 June 2025 · Stayed in June 2025

    Verified review
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  • Akarshan

    Reviewed: 28 January 2025 · Stayed in December 2024

    Verified review
  • 7.0 Good
    Tamas

    Reviewed: 27 January 2024 · Stayed in January 2024

    Verified review
  • Gáspár

    Reviewed: 26 January 2024 · Stayed in January 2024

    Verified review

    We liked the location, it was in walking distance from the child-friendly ski area. The landlady did not speak other languages than Polish bur her son kindly helped us on the phone.

    Small spaces, moderate cleanliness, outdated eqipment

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  • Anna

    Reviewed: 20 August 2023 · Stayed in August 2023

    Verified review

    Nice place with a very friendly host. Rooms are big and clean. The kitchen is rather small. So if you are going to cook every day, it might be rather challenging. Center of the town is rather close, if you came with a car, otherwise be prepaired for a long walk :)

  • Syrota

    Reviewed: 19 August 2023 · Stayed in August 2023

    Verified review
  • Anonymous

    Reviewed: 19 August 2023 · Stayed in August 2023

    Verified review
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  • Anonymous

    Reviewed: 19 August 2023 · Stayed in August 2023

    Verified review
  • Anonymous

    Reviewed: 19 August 2023 · Stayed in August 2023

    Verified review
  • Swapnil

    Reviewed: 5 July 2023 · Stayed in July 2023

    Verified review

    Overall perfect for staying couple of days especially if you have a group of families it is fun

    The upper rooms shower height is too less

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  • Shama

    Reviewed: 9 April 2023 · Stayed in April 2023

    Verified review

    It's a perfect location. Complete value for money. The host is very sweet.

    There is nothing I can complain about:)

  • Konrad

    Reviewed: 19 March 2023 · Stayed in January 2023

    Verified review
  • Ewelina

    Reviewed: 2 February 2023 · Stayed in January 2023

    Verified review

    Customer service experience, if I could cancel the property I would, but was too late to change anything.

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  • Marek

    Reviewed: 28 November 2022 · Stayed in October 2022

    Verified review

    Good location.

    Bathroom could be with better equipment and should be more clean.

  • Monika

    Reviewed: 19 October 2022 · Stayed in October 2022

    Verified review
  • Vaidas

    Reviewed: 3 October 2022 · Stayed in October 2022

    Verified review

    Kitchen

    Cold water

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  • Jan

    Reviewed: 27 September 2022 · Stayed in September 2022

    Verified review
  • 7.0 Good
    Ian

    Reviewed: 1 September 2022 · Stayed in August 2022

    Verified review
  • Showing 1 - 24

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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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