No hot water, no tablet and no refrigerator on room

The staff and the cleaning were very good,

Stayed in August 2025

Shared terraza,, people too closed to my room. Very loud

Stayed in July 2025

They need a pool

Ilike the beach

Stayed in April 2025

Honestly the best hotel I’ve stayed at! The view was special ❤️

Stayed in March 2025

Liked every

Location..

Stayed in February 2025

Difficulty with hot water in shower. Had to get maintenance twice to get it working

Excellent location, comfortable room. Wonderful staff

Stayed in February 2025

Nothing

The beach location was great! Los Jobos Beach

Stayed in November 2024

It was super easy to track sand in. A mat by each door would have been helpful to prevent it.

It was very close to the beach but still far enough away from the crowds. Every staff member was incredibly kind and helpful. The room was clean as well

Stayed in January 2025

Location. Staff are so kind and helpful!

Stayed in January 2025

Nothing

The place is beautiful, clean and very close to everything

Stayed in January 2025

Airco was put so low when we got into the room, that even with us turning it off for the full duration of our stay (afternoon + night), the room stayed at freezer temperatures.

Beautiful location, overlooking the sea and with the direct beach access. The swimmable area is a short walk from the property, which makes the terrace views even more serene and enchanting.

Stayed in December 2024

Beach towels poor quality.

Room excellent, staff super. Overall very nice. I will come back.

Stayed in January 2025

Best place to relax. Great restaurants close.

Stayed in December 2024

Everything was great. They should spray keyholes with WD 40. Being so close to the ocean, using keys is challenging.

Stayed in November 2024

I didn’t have enough time to stay and have fun

The location was perfect

Stayed in November 2024

The only small thing was that the rooms don't have a mini fridge or microwave.

25 years since i didn't visit my Island. The location was perfect, right on the beach. Very relaxing, romantic and beautiful. The staff was very professional and welcoming. There's a restaurant right downstairs, across the street and a few more businesses down the street. Delicious food everywhere!! Will absolutely go back. I was super surprised to find that a lot of people in this area spoke English.

Stayed in October 2024

Excellent staff. Perfect ocean view!

Stayed in October 2024

The division of the room was not to my liking. That the bathroom was not completely closed off and everyone in the room could hear or smell you doing your necessities. Although we had a coffee maker it would have been nice to have a small microwave to heat up other beverages or food and a mini fridge just to store our own brought beverages that can spoil like milk for my child. Other than that OK 👌

Our room had beach view. Beds were comfortable.

Stayed in October 2024

Curtains on room, lots of day light thru window

Beach, restaurant near by

Stayed in September 2024

No hot water. When I went to the front desk to see if they could change to another room they said that the system is solar and well basically there was northing they could do. Unacceptable, there has to be a way to have hot water. Figure it out. In addition, the bed was pretty good but the pillows were too high and gave me neck pain.

The place is beautiful. Staff is really nice, the restaurant downstairs very good, as well as the breakfast place in front. The fact that is located walking distance to Jobos is a plus.

Stayed in August 2024

Bed needs to be replaced and leak in bathroom

Close to beach, restaurants

Stayed in September 2024

No complaints.

Right on the beach and nearby restaurants.

Stayed in September 2024

No comments

Location, facilities

Stayed in September 2024

We did see many areas of the building that needs to be renovated. One, the lock in room 20 was a problem opening and closing. The jacuzzi’s the controls were not working properly. Saw water was not rinse while I was there. It rained every night while I stayed and had to go back to my room because there was no where to hide from the rain. Every where we got rained on. The chair with the cushion outside where all wet. On Sunday night we order drinks at Tropical Cowboy and we had no where to hid from the rain. We wanted to sit relax to feel the ocean, and enjoy our drinks, even if it rain. But no where to cover ourselves. Parking excellent. Structure needs more working on.

I loved that as soon as I checked in Aliah attended us with the best excellent service. Until the day we checked out. The maids where all friendly and attentive. Especially Glorivee and the maid that cleaned my room on Sunday. were excellent! Those room were at all times, in tip top shape. The cleaness from the time you enter the reception area and the room. Give those ladies an A plus. The gentleman’s employees outside. Very nice. I worked in a five star hotel in Humacao. Palmas Del Mar for 15 years and I know what it is a excelente customer service. Thank you for making my stay enjoyable. It was our 46 Anniversary and our birthdays. See bottom remarks of the structure.

Stayed in September 2024