Reviews of Verdanza Hotel 3 stars
8020 Tartak Street, 00979 San Juan, Puerto Rico

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Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 10 August 2025 · Stayed in July 2025
Verified reviewReviewed: 5 August 2025 · Stayed in August 2025
Verified reviewReviewed: 4 August 2025 · Stayed in August 2025
Verified reviewEven thou under construction, very good service
N/A
Hola, We are grateful for your feedback and for sharing your experience with other travelers! It was a true pleasure to have you as our guest. Please know that your comment will be shared with our team so they can continue providing care and excellence in service to our future guests. Be sure to follow us on Instagram and Facebook to learn about our offers for your next visit. Eagered to welcoming you back soon!
Hola, We are grateful for your feedback and for sharing your experience with other travelers! It was a true pleasure to have you as our guest. Please know that your comment will be shared with our team so they can continue providing care … Show more
Reviewed: 3 August 2025 · Stayed in August 2025
Verified reviewAll went well. I love your hotel. I will return with friends n family. Loved your hotel. Excellent slept like a baby.
Construction.
Hola Madelyn, We are grateful for your feedback and for sharing your experience with other travelers! It was a true pleasure to have you as our guest. Please know that your comment will be shared with our team so they can continue providing care and excellence in service to our future guests. Be sure to follow us on Instagram and Facebook to learn about our offers for your next visit. Eagered to welcoming you back soon!
Hola Madelyn, We are grateful for your feedback and for sharing your experience with other travelers! It was a true pleasure to have you as our guest. Please know that your comment will be shared with our team so they can continue providi… Show more
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewReviewed: 31 July 2025 · Stayed in July 2025
Verified reviewLocation and the Pool
Room service
Maria, thank you for taking the time to leave a rating. Your feedback is appreciated, and the team hopes your visit met your expectations in most areas. If there is anything you would like to share about your experience, additional comments would be welcomed.
Maria, thank you for taking the time to leave a rating. Your feedback is appreciated, and the team hopes your visit met your expectations in most areas. If there is anything you would like to share about your experience, additional comments… Show more
Reviewed: 29 July 2025 · Stayed in July 2025
Verified reviewIt’s close to a lot of food places and the beach
chelsea, we’re delighted you loved your experience at Verdanza Hotel. The team is pleased to know you appreciated the cleanliness, welcoming service, and the wonderful views. We hope you’ll visit again for another memorable stay.
Reviewed: 20 July 2025 · Stayed in July 2025
Verified reviewThe people working there at the restaurant were really nice, breakfast was delicious.
The place is under renovation, So far the place is really nice, it will be better after they finish all the construction inside.pool is really nice too.
Carlos, thank you for staying with us at Verdanza Hotel. We appreciate your rating and hope to welcome you back when all the construction is done for another pleasant visit.
Reviewed: 18 July 2025 · Stayed in May 2025
Verified reviewReviewed: 13 July 2025 · Stayed in July 2025
Verified reviewReviewed: 2 July 2025 · Stayed in July 2025
Verified reviewConvenient to the airport and lots of shops close plus supermarkets etc. The hotel had a nice on-site restaurant too.Our shuttle driver Samuel was great! They have a beautiful pool with a rain shower for kids too.
Construction under renovation. Otherwise no complaints.
Garcia, thank you for sharing your feedback. It’s wonderful to hear you enjoyed the convenient location, on-site dining, and relaxing pool area at Verdanza Hotel. The team, including Samuel, will be pleased to know they made your visit pleasant. The ongoing updates are aimed at further enhancing the guest experience, and we appreciate your understanding. We hope to welcome you again soon.
Garcia, thank you for sharing your feedback. It’s wonderful to hear you enjoyed the convenient location, on-site dining, and relaxing pool area at Verdanza Hotel. The team, including Samuel, will be pleased to know they made your visit plea… Show more
Reviewed: 30 June 2025 · Stayed in June 2025
Verified reviewPool area was beautiful And staff was very helpful and nice.
Thank you, Glorimar! We're so glad that you had an amazing experience here with us and we're hoping to see you again. -Verdanza Team
Reviewed: 22 June 2025 · Stayed in March 2025
Verified reviewReviewed: 14 June 2025 · Stayed in May 2025
Verified reviewNothing
Door to another room was in my room with sound coming from the other room.
Colon, thank you for sharing this feedback. The input regarding your experience with room privacy and noise is appreciated. The team continuously works to refine the guest experience and values every perspective shared.
Reviewed: 9 June 2025 · Stayed in June 2025
Verified reviewlocation
Its not noise isolated between rooms
Cesar, thank you for staying with us at Verdanza Hotel. The team is glad you enjoyed the convenient location. Your comment regarding room sound levels has been noted, and we appreciate you sharing your experience. We look forward to welcoming you again soon.
Cesar, thank you for staying with us at Verdanza Hotel. The team is glad you enjoyed the convenient location. Your comment regarding room sound levels has been noted, and we appreciate you sharing your experience. We look forward to welcomi… Show more
Reviewed: 7 June 2025 · Stayed in May 2025
Verified reviewReviewed: 7 June 2025 · Stayed in April 2025
Verified reviewReviewed: 7 June 2025 · Stayed in May 2025
Verified reviewReviewed: 4 June 2025 · Stayed in May 2025
Verified reviewReviewed: 4 June 2025 · Stayed in June 2025
Verified reviewIn geberal the service.
N/A
ROMERO, we’re delighted you loved your experience at Verdanza Hotel. Our team members always strive to provide attentive and friendly service. We hope to welcome you back soon.
Reviewed: 28 May 2025 · Stayed in May 2025
Verified reviewReviewed: 21 May 2025 · Stayed in May 2025
Verified reviewReviewed: 19 May 2025 · Stayed in May 2025
Verified reviewI booked a superior king room and they gave me a standard double bed room
Miguel, thank you for sharing your experience. The team always aims to provide guests with the accommodations they expect, and your comments regarding what you received will be taken into account as part of ongoing efforts to ensure a better guest journey moving forward.
Miguel, thank you for sharing your experience. The team always aims to provide guests with the accommodations they expect, and your comments regarding what you received will be taken into account as part of ongoing efforts to ensure a bette… Show more