Reviews of B The Guest Downtown
Rua Formosa 331, União de Freguesias do Centro, 4000-252 Porto, Portugal

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Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewLocation is really good. Breakfast is also good. Room is clean and comfortable.
Sofa bed is a little bit too old.
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewWas very cool place in the heart of Downtown. I expected more noise, but was extremely peaceful. Highly recommend.
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewThanks to all staff, Soraya is very kind and professional. Best position and confortable room!
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewThe location is really prime to explore Porto. The room was big, clean and comfortable. The staff was really kind and friendly. This hotel is perfect for families, also with toddlers.
The only negative aspect is that it is not wheelchair accessible (there at at least 30/40 steps)
Dear Marta, Thank you for a positive review! We are really happy that everything was great for you during your stay! We would like to point out that this is not a negative point but rather one of the features of our hotel that is mentioned on our booking page. Furthermore, after making the reservation, an email is always sent to reinforce the fact that we do not have an elevator, only a luggage lift. We would love to welcome you again in the future! Kind regards, B The Guest
Dear Marta, Thank you for a positive review! We are really happy that everything was great for you during your stay! We would like to point out that this is not a negative point but rather one of the features of our hotel that is mentioned … Show more
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewDear Chris, Thank you for such a positive review! We are really happy that everything was great for you during your stay! The entire team appreciates your review! We would love to welcome you again in the future! Kind regards, B The Guest
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewRoom was spacious, clean and quite large. The hotel is in a great location with easy access to most Porto sites, transportation, etc. The staff was friendly and helpful (hats off to Artur at the front desk who went above-and-beyond). Restaurant recommendations were spot on. Thanks.
I liked pretty much everything.
Dear Henzerheap, Thank you for such a positive review! We are really happy that everything was great for you during your stay! The entire team appreciates your review! We would love to welcome you again in the future! Kind regards, B The Guest
Dear Henzerheap, Thank you for such a positive review! We are really happy that everything was great for you during your stay! The entire team appreciates your review! We would love to welcome you again in the future! Kind regards, B The Gu… Show more
Reviewed: 2 August 2025 · Stayed in July 2025
Verified reviewGreat location, quiet, clean, nice breakfast
Dear Tamar, Thank you for such a positive review! We are really happy that everything was great for you during your stay! The entire team appreciates your review! We would love to welcome you again in the future! Kind regards, B The Guest
Reviewed: 31 July 2025 · Stayed in June 2025
Verified reviewReviewed: 31 July 2025 · Stayed in July 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewReally lovely staff who couldn't do enough for you. Excellent location and a very nice breakfast. Stylish, spacious and airy room with a super comfortable bed.
Quite steep stairs to climb up and down for gaining access to reception and the floors above, although there is a dumb waiter for standard size luggage and the staff were very eager to help.
Dear Catherine, Thank you for such a positive review! We are really happy that everything was great for you during your stay! The entire team appreciates your review! We would love to welcome you again in the future! Kind regards, B The Guest
Dear Catherine, Thank you for such a positive review! We are really happy that everything was great for you during your stay! The entire team appreciates your review! We would love to welcome you again in the future! Kind regards, B The Gue… Show more
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewVery friendly staff. Perfect location. Great breakfast.
Dear Wim, Thank you for such a positive review! We are really happy that everything was great for you during your stay! The entire team appreciates your review! We would love to welcome you again in the future! Kind regards, B The Guest
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewWe had a lovely big bedroom and bathroom. The breakfast was plentiful with mainly Portuguese choices. The check-in staff spoke very good English and were very helpful. Generally all the staff were very friendly and helpful.
Beware that parking is difficult. We would suggest taking one’s car straight to the multi-storey car park a bit further up the road, as the spaces immediately outside the hotel are rarely available, even for unloading and loading.
Dear Geoff, Thank you for such a positive review! We are really happy that everything was great for you during your stay! The entire team appreciates your review! We would love to welcome you again in the future! Kind regards, B The Guest
Reviewed: 27 July 2025 · Stayed in July 2025
Verified reviewGreat staff, great breakfast, good location! Tiago went out of his way to make our stay great! Thanks
It was a great time
Dear Anja, Thank you for such a positive review! We are really happy that everything was great for you during your stay! The entire team appreciates your review! We would love to welcome you again in the future! Kind regards, B The Guest
Reviewed: 23 July 2025 · Stayed in July 2025
Verified reviewThe staff were really good and helpful.
Dear Laleh, Thank you for such a positive review! We are really happy that everything was great for you during your stay! The entire team appreciates your review! We would love to welcome you again in the future! Kind regards, B The Guest
Reviewed: 22 July 2025 · Stayed in July 2025
Verified reviewThe room was clean, comfortable and well equipped. The staff were efficient and welcoming. Shout out to Soriah and Carol for great service. The lounge area was beautiful.
The coffee at breakfast wasn’t very good.
Dear Ellen, Thank you for such a positive review! We are really happy that everything was great for you during your stay! The entire team appreciates your review! We would love to welcome you again in the future! Kind regards, B The Guest
Reviewed: 15 July 2025 · Stayed in July 2025
Verified reviewB The Guest Downtown is a stylish, artsy boutique hotel in an absolutely perfect location for exploring Porto – right across from a vibrant, modern market. The room was beautiful and spacious, and the hotel has a lovely dining area where breakfast was also good. The staff were very friendly and helpful. Note: there’s a lift, but it’s only for suitcases. Overall, it’s very good value for money – we really enjoyed our stay!
Dear Rasa, Thank you for such a positive review! We are really happy that everything was great for you during your stay! The entire team appreciates your review! We would love to welcome you again in the future! Kind regards, B The Guest
Reviewed: 15 July 2025 · Stayed in July 2025
Verified reviewAn exallent hitel and very nice staff.tha location very good
No elevator.
Dear Yossi, Thank you for such a positive review! We are really happy that everything was great for you during your stay! The entire team appreciates your review! We would love to welcome you again in the future! Kind regards, B The Guest
Reviewed: 11 July 2025 · Stayed in July 2025
Verified reviewCompy and clean room and good breakfast
No elevator
Dear Anne-Catherine, Thank you for a positive review! We are really happy that everything was great for you during your stay! The entire team appreciates your review! We would love to welcome you again in the future! Kind regards, B The Guest
Dear Anne-Catherine, Thank you for a positive review! We are really happy that everything was great for you during your stay! The entire team appreciates your review! We would love to welcome you again in the future! Kind regards, B The Gue… Show more
Reviewed: 10 July 2025 · Stayed in July 2025
Verified reviewGood range for breakfast
Nothing- all excellent
Dear Alison Thank you for such a positive review! We are really happy that everything was great for you during your stay! The entire team appreciates your review! We would love to welcome you again in the future! Kind regards, B The Guest
Reviewed: 8 July 2025 · Stayed in July 2025
Verified reviewThe staff showed excellent hospitality. The location was perfect. Went back and stayed a few more days on the back end of the trip.
It had everything we needed and we liked it very much.
Dear Anne-Catherine, Thank you for a positive review! We are really happy that everything was great for you during your stay! The entire team appreciates your review! We would love to welcome you again in the future! Kind regards, B The Guest
Dear Anne-Catherine, Thank you for a positive review! We are really happy that everything was great for you during your stay! The entire team appreciates your review! We would love to welcome you again in the future! Kind regards, B The Gue… Show more
Reviewed: 7 July 2025 · Stayed in June 2025
Verified reviewReviewed: 29 June 2025 · Stayed in June 2025
Verified review