Reviews of Caléway Hotel 4 stars
182 Rua Cândido dos Reis 182-184 Santa Marinha e Sao Pedro da Afurada, 4430-999 Vila Nova de Gaia, Portugal

Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Reviewed: 30 August 2025 · Stayed in June 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewA hidden beautiful and quit hotel that came as a surprise. So very close to the old town of Porto which is only a bridge away. Staff very helpful especially when it came to renting a car.
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewThe location, cleanliness, and staff friendliness were all perfect. The best part was definitely the quality of the bed and bedding. I also loved the self-service café on the first floor, which guests could use on an honor system — it was such a nice touch!
Nothing
Reviewed: 21 August 2025 · Stayed in June 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewOutstanding position in Gaia, the staff were amazing, friendly and caring. I recommend this hotel, laundry close and local cafe and tapas bar fantastic value for money. Perfect position for all activities in Gaia and Porto.
Nil
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewLocation was excellent, great access to the river, restaurants, bars, cellars, bus, everything you could want. Beautiful comfortable room with stunning views over Porto. Breakfast was a lovely selection and all staff were very friendly and helpful.
Nothing
Dear Guest, Thank you very much for sharing your experience. We are delighted to hear that you enjoyed the hotel’s location, the comfort of your room, and the stunning view over Porto, as well as the variety at breakfast. It is always a pleasure to receive such positive feedback about our team and their attentiveness. We look forward to welcoming you again soon. Best regards, Caléway Hotel Team
Dear Guest, Thank you very much for sharing your experience. We are delighted to hear that you enjoyed the hotel’s location, the comfort of your room, and the stunning view over Porto, as well as the variety at breakfast. It is always a p… Show more
Reviewed: 17 August 2025 · Stayed in July 2025
Verified reviewGreat central location, exceptionally friendly staff. Good continental breakfast
Dear Guest, Thank you for sharing your feedback. We’re delighted to hear that you found your stay comfortable and enjoyed our central location, friendly team, and continental breakfast. It’s wonderful to know you would recommend us and plan to return on your next visit to Porto. Warm regards, The Caléway Hotel Team
Dear Guest, Thank you for sharing your feedback. We’re delighted to hear that you found your stay comfortable and enjoyed our central location, friendly team, and continental breakfast. It’s wonderful to know you would recommend us and pla… Show more
Reviewed: 15 August 2025 · Stayed in July 2025
Verified reviewLovely room, comfortable and modern. Staff were fantastic, making us feel welcome and making sure we had everything we needed for our stay. The honesty bar was fabulous, and the courtyard a lovely place to sit and have a drink after busy days exploring Porto. Location was great, a 3 minute walk down to the river and the centre of Gaia and transport to get across to Porto.
Nothing
Dear Guest, Thank you for sharing your wonderful feedback. We’re delighted that you enjoyed your stay and felt welcome, and that our team contributed positively to your experience. It’s great to hear you appreciated the honesty bar, the courtyard, and our convenient location near the river and central Gaia. We look forward to welcoming you back on your next visit to Porto. Warm regards, The Caléway Hotel Team
Dear Guest, Thank you for sharing your wonderful feedback. We’re delighted that you enjoyed your stay and felt welcome, and that our team contributed positively to your experience. It’s great to hear you appreciated the honesty bar, the co… Show more
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewBreakfast, Location and outdoor space dog friendly & sofa/sleeper, balcony
Very complicated coffee machine in the room , was lovely idea to have access to coffee before breakfast
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewReviewed: 10 August 2025 · Stayed in August 2025
Verified reviewFantastic staff. Endlessly helpful
Felt like more staff were needed to maximise the experience
Dear Guest, Thank you for your feedback. We’re delighted to hear that our team made a very positive impression. Your comments regarding staffing are appreciated and will be taken into consideration as we continuously strive to enhance our guests’ experience. We hope to have the pleasure of welcoming you back soon. Warm regards, The Caléway Hotel Team
Dear Guest, Thank you for your feedback. We’re delighted to hear that our team made a very positive impression. Your comments regarding staffing are appreciated and will be taken into consideration as we continuously strive to enhance our … Show more
Reviewed: 10 August 2025 · Stayed in July 2025
Verified reviewReviewed: 8 August 2025 · Stayed in May 2025
Verified reviewReviewed: 8 August 2025 · Stayed in August 2025
Verified reviewSpacious and relaxed - friendly and helpful staff
Nothing
Dear Guest, Thank you for taking the time to share your experience. We truly appreciate your feedback and are glad that your stay with us was enjoyable. We hope to welcome you back in the near future! Warm regards, The Caléway Hotel Team
Reviewed: 8 August 2025 · Stayed in August 2025
Verified reviewReviewed: 7 August 2025 · Stayed in August 2025
Verified reviewBeautiful room great location close to everything!
Dear Guest, Thank you so much for your kind words! We’re delighted that you enjoyed your room and appreciated our central location. It’s always a pleasure to know our guests had a great experience. We hope to welcome you back soon! Warm regards, The Caléway Hotel Team
Dear Guest, Thank you so much for your kind words! We’re delighted that you enjoyed your room and appreciated our central location. It’s always a pleasure to know our guests had a great experience. We hope to welcome you back soon! Warm … Show more
Reviewed: 5 August 2025 · Stayed in July 2025
Verified reviewWe had a suite in the old building, it was lovely! And with a great view over Porto! The breakfast room was very nice, looking towards the inner garden. Breakfast was very good. The location in Gaia is also good, close to the river, but also far enough from the noisy main street.
Dear Guest, Thank you so much for your lovely feedback! We’re delighted that you enjoyed your suite in the historic building and that the view over Porto made your stay even more special. It’s also wonderful to know you appreciated the breakfast, the atmosphere of the dining room, and the peaceful yet convenient location in Gaia. We look forward to welcoming you back again soon! Warm regards, The Caléway Hotel Team
Dear Guest, Thank you so much for your lovely feedback! We’re delighted that you enjoyed your suite in the historic building and that the view over Porto made your stay even more special. It’s also wonderful to know you appreciated the bre… Show more
Reviewed: 2 August 2025 · Stayed in May 2025
Verified reviewReviewed: 1 August 2025 · Stayed in July 2025
Verified reviewReviewed: 31 July 2025 · Stayed in July 2025
Verified reviewReviewed: 29 July 2025 · Stayed in July 2025
Verified review