Reviews of Dom Pedro Garajau 3 stars
Estrada Do Garajau, 131, 9125-067 Caniço, Portugal
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Reviewed: 1 September 2025 · Stayed in September 2025
Verified reviewNothing, only the staff but everything was terrible. Rooms were old, no Wi-Fi in the rooms, bed was super uncomfortable, electricity to charge telephone was only available if the light was turned on so quite absurd because we paid around 55 each person for night
Because we paid for no service
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewYes Breakfast very good
Smart TV no WiFi in room
Reviewed: 17 August 2025 · Stayed in July 2025
Verified reviewReviewed: 12 August 2025 · Stayed in August 2025
Verified reviewSwimming pool Food
Cleaning could be improved
Dear Tommaso, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Dom Pedro Garajau Team
Reviewed: 10 August 2025 · Stayed in July 2025
Verified reviewthe perfect location for us, we had a beautiful view from the room, I want to mention that we were pleasantly surprised by the girls who clean the room, very nice and do their job very well. Overall it was good but some nuances need to be changed because they create discomfort for the guests!
We were a little disappointed that in such a big hotel there was no iron, we went to the reception and they told us that they didn't have one, we were ready to pay for such a service but they didn't have one, that's a big minus, plus there's still no wi-fi in the rooms, it's only at the reception which wasn't mentioned from the beginning which still created discomfort, there's a small kitchen in the room, I asked for a kettle to boil coffee in, the girls at the reception said they didn't have one and that I searched in vain because the hob doesn't work anyway and when I tried the hob it worked perfectly, so I don't even know that the hob works.
Dear Mrs Doina, Thank you for your review. We’re glad you enjoyed the location, the view, and the housekeeping service. We also appreciate your comments regarding the iron, Wi-Fi, and kitchen equipment — your suggestions are valuable and help us improve. We hope to welcome you again soon Sincerely, Dom Pedro Garajau Team
Dear Mrs Doina, Thank you for your review. We’re glad you enjoyed the location, the view, and the housekeeping service. We also appreciate your comments regarding the iron, Wi-Fi, and kitchen equipment — your suggestions are valuable and … Show more
Reviewed: 4 August 2025 · Stayed in July 2025
Verified reviewWe stayed just for one night and it was good. The hotel is a bit dated but you can expect that from the photos. We liked the breakfast eventhough there wasn't much variety in the food choice. We liked the garden pool. For a short term accommodation it's really fine.
There is no parking around the hotel. You can park in the street in front of the hotel but need to pay on weekdays during working hours.
Dear Guest, Thank you for your review. We're glad you enjoyed your short stay, the breakfast, and the garden pool. We appreciate your comments on the hotel's condition and parking, and will take them into account to improve our services. Sincerely, Dom Pedro Garajau Team
Dear Guest, Thank you for your review. We're glad you enjoyed your short stay, the breakfast, and the garden pool. We appreciate your comments on the hotel's condition and parking, and will take them into account to improve our s… Show more
Reviewed: 30 July 2025 · Stayed in July 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewDinner, which we had just once.
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Dom Pedro Garajau
Reviewed: 25 July 2025 · Stayed in July 2025
Verified reviewStaff was nice and helpful, good location, gardens were really nice. It was also clean. Some times there was live music in the bar, could be more often.
Breakfast was poor, lack of variety and the taste of some stuff missing. We had a room with door locked with another room and could hear other guests often and clearly.
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Dom Pedro Garajau
Reviewed: 24 July 2025 · Stayed in July 2025
Verified reviewReviewed: 19 July 2025 · Stayed in July 2025
Verified reviewGood and clean
Everything good
Dear Antonio, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Dom Pedro Garajau
Reviewed: 11 July 2025 · Stayed in July 2025
Verified reviewJust outside Funchal ,the bus stop is outside Dom Pedro and is a 20 minute ride for 2.60 euros . Staff were very friendly and helpful . Rooms were cleaned every day . Food was very good but repetitive,but lacking in imagination.coffee in an evening would have been nice after the meal , stingy with the wine .
Not much happening , no entertainment in the evening other than a Friday night singer , no Gym facilities ,only an aged football table which was out of order , a table tennis table with ripped bats , the indoor pool was a good size , the outdoor not so much , the beds were uncomfortable and had old wooden blankets on them . No air conditioning, no fans in the bathroom , dated bath and shower , old brown threadbare towels , cheap toilet paper . This hotel needs some investment and modernisation, it’s stuck in a 1980’s time warp , much like a hi he hi holiday camp , boring , would I stay again , no I would not .
Dear David, Thank you for taking the time to share your detailed feedback. We’re pleased to hear that you appreciated the friendliness and helpfulness of our staff, the daily room cleaning, and the convenient transport access to Funchal. It's also great to know you enjoyed aspects of the food and our indoor pool. We sincerely regret other elements of your stay did not meet your expectations. Your comments regarding the entertainment options, room comfort, gym facilities, and general maintenance have been noted with great attention. Your observations will be shared with management as we continue working toward improvements. We would be delighted in welcoming you back in a not too distant future. Sincerely, Dom Pedro Garajau Team
Dear David, Thank you for taking the time to share your detailed feedback. We’re pleased to hear that you appreciated the friendliness and helpfulness of our staff, the daily room cleaning, and the convenient transport access to Funchal. … Show more
Reviewed: 10 July 2025 · Stayed in July 2025
Verified reviewReviewed: 5 July 2025 · Stayed in May 2025
Verified reviewHotel surrounded green and well decorated garden. Friendly Stuff supported us well for all kind of wishes.
Rooms are a bit autdated and old
Dear Yasemin, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Dom Pedro Garajau
Reviewed: 4 July 2025 · Stayed in July 2025
Verified reviewGood breakfast, room size, lovely view. Great massage from at Le Mère Spa in the hotel, with Ligia Florence.
No wifi in rooms, but found we spent more time out and about and communicating.
Dear Sue-ellen, Thank you for your feedback. We're glad you enjoyed the breakfast, room size, the view, and the massage at Le Mère Spa. We've noted the lack of Wi-Fi in the rooms and are taking steps to improve this service. We hope to welcome you back soon. Sincerely, Dom Pedro Garajau Team
Dear Sue-ellen, Thank you for your feedback. We're glad you enjoyed the breakfast, room size, the view, and the massage at Le Mère Spa. We've noted the lack of Wi-Fi in the rooms and are taking steps to improve this service. We h… Show more
Reviewed: 4 July 2025 · Stayed in June 2025
Verified reviewConvenient. A few restaurants just over the road so easy to get an evening meal.
Very crowded at breakfast and rather frenzied. The choice of food was ok but not special. The toaster took ages to work!
Dear Alan, Thank you for your feedback. We're glad you found the location convenient and appreciated the nearby dining options. We’ll look into improving the breakfast experience and food variety. Sincerely, Dom Pedro Garajau Team
Reviewed: 1 July 2025 · Stayed in June 2025
Verified reviewLocation
Room smelled of sewage
Dear Guest, Thank you for your feedback. We're sorry to hear about the issue with the room odor. Your comments are important to us and will help us improve. Sincerely, Dom Pedro Team
Reviewed: 1 July 2025 · Stayed in May 2025
Verified reviewReviewed: 30 June 2025 · Stayed in June 2025
Verified reviewThe staff were so helpful, helped us book a trip to see the island. Breakfast was basic but plenty of food kept coming out. The bus is over the road into funchal, so easy to get around. There is a top restaurant over the road Antonio's, food beautiful and excellent value for Money.
No air con in room, but with the balcony doors open all night we kept cool.
Dear Joanne, Thank you for your feedback. We're glad you found the staff helpful and enjoyed the location, breakfast, and nearby restaurant. We'll take note of your comment about the lack of air conditioning. Sincerely, Dom Pedro Team
Dear Joanne, Thank you for your feedback. We're glad you found the staff helpful and enjoyed the location, breakfast, and nearby restaurant. We'll take note of your comment about the lack of air conditioning. Sincerely, Dom Pedro… Show more
Reviewed: 29 June 2025 · Stayed in June 2025
Verified reviewReviewed: 28 June 2025 · Stayed in June 2025
Verified reviewLocation is good, easy to find and not far from Funchal, airport etc. Nice staff at the lobby. Economical and good enough for staying during the last days before leaving Madeira from the airport. Good "chocolate com leite" at the restaurant... While you stay here, the area around the Christ statue in Garajau (Miradouro do Cristo Rei) is definitely worth to visit.
The hotel is a bit run down (>30 years old?) and could use some renovation. Shower is above a slippery bathtub, dangerous to use for older people. Wifi only in the lobby (Hotel consists of a number of separate buildings). (Paid, albeit very cheap) parking on the street, which is the very busy main street at Garajau, a nuisance to enter/get out of the car from the street side,
Dear Erwin Hidayat, Thank you for taking the time to share your feedback. We hope to have the pleasure of welcoming you back at Dom Pedro Garajau in a near future Sincerely, Dom Pedro Garajau Team
Reviewed: 27 June 2025 · Stayed in June 2025
Verified reviewReally dated room
Dear Nuno, Thank you for taking the time to share your feedback. We regret to learn that your experience with us did not meet your satisfaction, and would like to assure you that our team is committed in providing our guests a pleasant stay. We would be most grateful to have your comments, as it is only through them that we can discuss any issues with our team. We hope to have the pleasure of welcoming you back in the future. With kind regards Dom Pedro Team
Dear Nuno, Thank you for taking the time to share your feedback. We regret to learn that your experience with us did not meet your satisfaction, and would like to assure you that our team is committed in providing our guests a pleasant s… Show more
Reviewed: 20 June 2025 · Stayed in April 2025
Verified reviewLovely gardens and central location. It had a nice indoor pool as well.
Dear Joanne, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Dom Pedro Garajau Team
Reviewed: 19 June 2025 · Stayed in June 2025
Verified reviewBreakfast was very good.
Rooms are old and dirty. No fridge. No kettle. All amenities are from 1970s. Water in the pool is very cold. Impossible to swim.
Dear Lukasz, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Dom Pedro Garajau Team
Reviewed: 12 June 2025 · Stayed in April 2025
Verified reviewThe breakfast included was nice. I enjoyed the on-site facilities and the staff were kind. The bedroom had all the necessary features and a nice balcony over-looking the complex. I would recommend this place for a short stay
Perhaps long opening times for the breakfast and more vegetarian options
Dear Thomas, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Dom Pedro Garajau