Reviews of NH Coimbra Dona Ines 4 stars

Dear Dave, It's wonderful to hear that you found your room comfortable, quiet, and well air-conditioned. We take pride in providing our guests with a peaceful environment for their stay. Regarding your comment about the pool area, we understand that it might not have met your expectations during your visit. Our pool area is indeed designed to be cosy, which some guests find charming. However, we acknowledge that preferences vary from guest to guest. Thank you once again for your valuable feedback. We hope to have the opportunity to welcome you back in the future, and strive to make your next stay even more pleasant. Best Regards. Helena Sequeira, General Manager NH Dona Ines Coimbra

Dear Dave, It's wonderful to hear that you found your room comfortable, quiet, and well air-conditioned. We take pride in providing our guests with a peaceful environment for their stay. Regarding your comment about the pool area, we unde… Show more

Dear guest, It is delightful to hear that you appreciated our hotel's location. We strive to provide our guests with convenient access to the city, so we're glad this aspect of your stay was to your liking. On a different note, we are sorry to hear that cleanliness didn't meet your expectations. While we can't delve into specifics, your feedback is valuable for us to understand where we can focus our efforts for improvement. We remain committed to delivering quality experiences to all our guests, and your feedback plays a crucial role in this process. We hope you will consider staying with us again in the future, where we'll aim to provide the high standards that we always aspire to in all areas of our service. Best regards. HELENA SEQUEIRA NH Dona Ines Coimbra

Dear guest, It is delightful to hear that you appreciated our hotel's location. We strive to provide our guests with convenient access to the city, so we're glad this aspect of your stay was to your liking. On a different note, we are sor… Show more

Dear Paul, We are delighted to receive your message informing us that your stay at our hotel was a pleasant experience. We appreciate your kind words about our fantastic service and convenient location near the historic center. It was our pleasure to help you celebrate your birthday! We are delighted that you found our facilities clean and comfortable. Your comments about the secure underground parking are also very important, as they help us understand what guests appreciate most about their stay with us. Thank you for choosing our hotel for your special occasion. We hope to have the opportunity to welcome you back for more memorable experiences. With best regards, Helena Sequeira, General Manager NH Dona Ines Coimbra

Dear Paul, We are delighted to receive your message informing us that your stay at our hotel was a pleasant experience. We appreciate your kind words about our fantastic service and convenient location near the historic center. It was our… Show more

Dear Susan, We are delighted to hear that you enjoyed the cleanliness and modernity of our hotel. Our team strives to maintain an impeccable environment that meets the highest standards of contemporary design. We hope that our attention to these details contributed to making your stay a pleasant experience. We look forward to welcoming you back in the future. Kind regards. Helena Sequeira, General Manager NH Dona Ines Coimbra

Dear Susan, We are delighted to hear that you enjoyed the cleanliness and modernity of our hotel. Our team strives to maintain an impeccable environment that meets the highest standards of contemporary design. We hope that our attention to… Show more

Dear Alexandre, Thank you for your feedback. We are delighted to hear that you enjoyed our exclusive offer of a complimentary drink in exchange for waiving the cleaning service. We are also pleased to hear that you found our location convenient. On the other hand, we have taken note of your comments regarding the rooms and breakfast. Although our interiors have been designed to provide a cozy and vintage atmosphere, we continuously strive to maintain their comfort and charm. With regard to breakfast, we are always working to improve our menu selection and quality, including our pastry options. We hope to have the opportunity to welcome you back in the future and provide an even more satisfying experience. Best regards. Helena Sequeira, General Manager NH Dona Ines Coimbra

Dear Alexandre, Thank you for your feedback. We are delighted to hear that you enjoyed our exclusive offer of a complimentary drink in exchange for waiving the cleaning service. We are also pleased to hear that you found our location conve… Show more

Dear guest, Your feedback is valuable to us. It's pleasing to know that our hotel met your expectations for a brief stay and you found our beds comfortable. We aim to provide all our guests with a pleasant and relaxing stay. We've noted your comments about the extra bed and the fragrance in the lobby. We understand how significant these details can be to the overall experience. Our intention is always to provide a fresh and welcoming environment for our guests. Once again, we appreciate your review, as it helps us better understand our guests' experiences and expectations. We look forward to welcoming you back on your next visit. Best regards. HELENA SEQUEIRA NH Dona Ines Coimbra

Dear guest, Your feedback is valuable to us. It's pleasing to know that our hotel met your expectations for a brief stay and you found our beds comfortable. We aim to provide all our guests with a pleasant and relaxing stay. We've noted y… Show more

Dear Christopher, It's wonderful to hear that you found our staff welcoming and accommodating, your positive remark about our service is very much appreciated. We aim to provide all our guests with an unforgettable experience, and we're glad we succeeded on that front for you. Regarding your room allocation, we understand the importance of meeting our guests' specific needs, especially when it comes to room preferences, and we always try to have a positive feedback to our guest preferences. We appreciate your understanding and hope to have the opportunity to serve you better in the future. Best Regards. Helena Sequeira, General Manager NH Dona Ines Coimbra

Dear Christopher, It's wonderful to hear that you found our staff welcoming and accommodating, your positive remark about our service is very much appreciated. We aim to provide all our guests with an unforgettable experience, and we're g… Show more

Dear Alexander, Your feedback is of great importance to us. It's heartening to learn that you found our breakfast satisfactory and felt that the hotel met your needs. As for the unfortunate incident regarding the smell of smoke in your bathroom, we sincerely apologize. It is part of our commitment to provide our guests with a clean and comfortable environment. We understand that this did not fully align with your recent experience and for that, we are truly sorry. Your observations are valuable as they provide us with important insights. We will continue to strive for the highest standards of service for our esteemed guests. Kind regards. Helena Sequeira, General Manager NH Dona Ines Coimbra

Dear Alexander, Your feedback is of great importance to us. It's heartening to learn that you found our breakfast satisfactory and felt that the hotel met your needs. As for the unfortunate incident regarding the smell of smoke in your ba… Show more

Dear valued guest, Your comments regarding your recent stay with us are greatly appreciated. It's delightful to know that you enjoyed the room and breakfast. Our aim is to provide a comfortable and enjoyable experience for all our guests. Regarding your feedback about the TVs, we value your input and take it into consideration. Your satisfaction is our top priority and we are committed to continually enhancing our facilities and services. Thank you once again for your review. We look forward to welcoming you back in the future. HELENA SEQUEIRA NH Dona Ines Coimbra

Dear valued guest, Your comments regarding your recent stay with us are greatly appreciated. It's delightful to know that you enjoyed the room and breakfast. Our aim is to provide a comfortable and enjoyable experience for all our guests. … Show more

Dear Guest, Your glowing feedback truly brightens our day! We are delighted to know that you found the location of our hotel to your liking, with the city center and the riverside walks within close proximity. We are pleased that you enjoyed the comfort of our beds and were satisfied with our breakfast offerings. Moreover, it's heartening to hear that you appreciated our small gestures of hospitality, such as the welcoming note and cookies in your room. We believe these personal touches contribute to a memorable stay for our guests. Your words of appreciation serve as a great motivation for our team. We are always striving to offer our guests an exceptional experience. We look forward to the opportunity to welcome you back in the future. Best Regards. HELENA SEQUEIRA NH Dona Ines Coimbra

Dear Guest, Your glowing feedback truly brightens our day! We are delighted to know that you found the location of our hotel to your liking, with the city center and the riverside walks within close proximity. We are pleased that you enjoy… Show more

Dear Guest, It's fantastic to know that your stay at NH Coimbra was an enjoyable one. Your kind words regarding our view, spacious rooms, and convenient parking facilities are much appreciated. It's also pleasing to hear that you found our check-in process to be excellent and informative. Your comments about the restaurant and the dining experience you had with us are truly valued. We aim to provide an all-rounded experience to our guests and it's delightful to know you were satisfied. Regarding your feedback about the breakfast, we understand that it didn't quite meet your expectations, compared to other services. Rest assured, we always strive for consistency in delivering high-quality experiences across all our services. Thank you for choosing NH Coimbra. We are looking forward to welcoming you back in the near future. Best regards. HELENA SEQUEIRA NH Dona Ines Coimbra

Dear Guest, It's fantastic to know that your stay at NH Coimbra was an enjoyable one. Your kind words regarding our view, spacious rooms, and convenient parking facilities are much appreciated. It's also pleasing to hear that you found our… Show more