8.9

Reviews of Downtown Cozy Apartment

rua da madalena 162, Santa Maria Maior, 1100-213 Lisbon, Portugal

  • Lolipop73

    Reviewed: 31 August 2025 · Stayed in August 2025

    Verified review

    Comfortable apartment in the center of Lisbon. Nothing beats the location. Exemplary cleanliness, easy self check in, hosts easy to contact via Whatsapp.

    Unfortunately I can't give it a 10, although I would have liked to. There is one problem with this apartment, also reported by other travelers: unusual noises coming from the apartment above: banging, noises as if furniture is being dragged across the floors. The noises persist until late at night and resume in the early hours of the morning. It is impossible to sleep without earplugs or headphones. It's not the hosts' fault, I know, but for the price charged for the apartment, travelers expect to rest. Another suggestion: that very comfortable bed deserves other pillows. Please change the pillows, they are terrible.

  • Abhishek

    Reviewed: 18 May 2025 · Stayed in May 2025

    Verified review
  • Jane

    Reviewed: 25 March 2025 · Stayed in March 2025

    Verified review

    The location was excellent

    The front door from the street was jamming and wouldn’t open properly. The stones were dangerous by the front door. The people upstairs were very noisy.

  • See the property
  • Natalia

    Reviewed: 10 March 2025 · Stayed in March 2025

    Verified review

    Very close to the city center. Easy access to the apartment. Supermarket 2 min aways. Good contact with the owner.

    All was great.

  • Annette

    Reviewed: 23 October 2024 · Stayed in October 2024

    Verified review

    Location was fantastic. Near the centre short walk only and near the tube. Supermarket is very near. Bed was comfortable place was clean and had extras like shower gel, washing liquid for the machine and dishwasher tablets. It was easy to find and clear instructions to get in via what’s app

    Like other people have said I think there is a hostel above the 2nd floor. The noise continued a lot of the night. We tried to work out if they were moving furniture, or had a rowing machine. As it’s in the city the road outside was noisy which is to be expected.

  • Widyaningrum

    Reviewed: 15 September 2024 · Stayed in September 2024

    Verified review
  • See the property
  • Lauree

    Reviewed: 9 September 2024 · Stayed in September 2024

    Verified review

    Very nice property, large space. All directions for access were clear.

    There was a constant odor of urine in the bathroom. Maybe coming from the wood floor around the toilet.

  • Shaurya

    Reviewed: 19 June 2024 · Stayed in June 2024

    Verified review

    The location was fantastic. The accommodation was well stocked and spacious for two people.

    The bathroom does not have a working exhaust fan and it can get damp after use.

  • Vicky

    Reviewed: 27 May 2024 · Stayed in May 2024

    Verified review

    perfect location, clean, felt safe and great, welcoming communication from the owner

  • See the property
  • Ekaterina

    Reviewed: 16 May 2024 · Stayed in May 2024

    Verified review

    Good shower water pressure. Sofa

    Noise of neighbors' floorboards creaking in the night. Pillows

  • Jørund

    Reviewed: 28 April 2024 · Stayed in April 2024

    Verified review
  • Svitlana

    Reviewed: 6 April 2024 · Stayed in March 2024

    Verified review

    Great location, nice hosts, big flat, big wardrobe and comfy bed. The hairdryer was broken but quickly replaced by the host on our request.

    The building is cracking so you can hear very well the upper floor neighbours.

  • See the property
  • Sanja

    Reviewed: 13 February 2024 · Stayed in February 2024

    Verified review
  • Joao

    Reviewed: 4 December 2023 · Stayed in December 2023

    Verified review

    Spacious, clean, well fitted and central with a very welcoming host.

  • Adriaan

    Reviewed: 17 September 2023 · Stayed in September 2023

    Verified review

    Incredible location. We had some issues with the facilities: the stove was not working, but Maria was very quick to help to get it sorted, and there is a beautiful bath but no bath plug, rendering it unusable which was such a pity. Generally an enjoyable stay.

  • See the property
  • Holly

    Reviewed: 14 August 2023 · Stayed in August 2023

    Verified review
  • Jenilee

    Reviewed: 6 August 2023 · Stayed in August 2023

    Verified review
  • Bernadette

    Reviewed: 23 May 2023 · Stayed in May 2023

    Verified review

    Very nice stay at this place. Even though we did not meet the hosts, the communication and instructions were very clear. The place has a lot of space and is close the some of the main attractions of the city and to transportations as well. I really recommend it. Thanks again!

  • See the property
  • Csaba

    Reviewed: 9 May 2023 · Stayed in April 2023

    Verified review

    Perfect location, the apartment was up to my expectation. The host was very helpful and flexible and responded in short time to my requests.

  • Linda

    Reviewed: 27 February 2023 · Stayed in February 2023

    Verified review

    Nothing whatsoever

    Unbearable noise 24/7 from the hostel upstairs, with heavy furniture (or maybe room dividers on metal tracks) being constantly dragged across the floor, and their toilet flushing noisily through our bathroom. One night, it was so loud, that I thought that someone was in our bedroom. Very poor sound insulation from the street: the double glazing needs to be replaced, as there's constant noise from the many tour buses, taxis and emergency vehicles honking and blaring their sirens through the night. We had to go to another hotel to get a decent night's sleep. Safety issues with unmarked steps down into the window reveals, which we both fell down and hurt ourselves, and my husband subsequently fell up, and landed flat on the floor. There's a sharp metal staple sticking up out of the very squeaky floorboards, which we trod on with bare feet. Mercifully, we didn't cut ourselves. The water tank dripped constantly, which made it feel like living in a cave. The apartment was cold and damp, and had no heating. The air-con didn't heat the room at all. The shower cubicle was mouldy, and the bathroom walls are very badly damaged with water ingress. The furniture was very old, and tired, and tatty. Several items on the inventory were missing: toaster, heater, etc. Very few glasses (we had to buy our own, and a cafetiėre). No pans or dishes that could be used in the oven, which made it almost impossible to cook a decent meal. The towels were terrible quality: barely good enough to clean the floor with. Very old, thin, rough, too small, only one hand-towel and one small bath-towel each, and one tea-towel: and we had to specifically request fresh ones as they weren't changed after several days (and the apartment wasn't being cleaned, either, until we asked). Similarly with the poor-quality, old, bedlinen. There was only one small, hard pillow each, and no spare sheets or pillowslips.

    Property response:

    This is not a decent and honest guests ever . She stayed in my apartment for two weeks there is no any issue raised either to us or to booking.com. After she stayed for 14 days she asked for a full refund otherwise she would give us bad review as she did now. Full refund ! She did not even want to pay the toilet paper she consumed . I am just wondering if this guest was not happy about my apartment, why they did not leave on the day for check in ? Instead , they stayed in 14 days . She did not go to hotel,I have all utility consuming as proof. All her comments are not true , the apartment just got a 10 score review right after her check out ! This apartment we just changed a new sofa in the living room last month. Our towels and beddings and all hotel quality, no single guests complain about it except guest Linda . The air conditioner are Samsung and work perfectly . Sorry you are truly not welcomed as you are not a honest person . If other evaluations is subjective the location which she gave 2.5 score is completely absurd , this apartment locates in the heart of Lisbon , the best tourism area ,google map won’t lie but you do Linda !

    This is not a decent and honest guests ever . She stayed in my apartment for two weeks there is no any issue raised either to us or to booking.com. After she stayed for 14 days she asked for a full refund otherwise she would give us bad rev… Show more

    Downtown Cozy Apartment
    1 March 2023
  • Stasy

    Reviewed: 6 January 2023 · Stayed in January 2023

    Verified review

    Clean and cozy apartment with new furniture in the city center

  • See the property
  • Brandon

    Reviewed: 3 November 2022 · Stayed in September 2022

    Verified review
  • Anonymous

    Reviewed: 19 September 2022 · Stayed in September 2022

    Verified review

    the location is central. it is closer to everything. that’s about it. the property itself as so many plumbing issues. the condition is falsely advertised.

    first of all. there were water dripping from the ceiling in the kitchen. 2) we weren’t allowed to keep the bedroom ac on during the day because it was causing leaking water down by the shop. 3) there was a major plumbing issue that needed to take care of. there is a a little area in the apartment. the work was started but not completed so every time someone used the bathroom upstairs you can hear the flushing or gushing water sound. it was very unpleasant. you can hear it very clearly.

  • Showing 1 - 24

Loading

Guests also reviewed these properties:

Travelodge by Wyndham San Diego SeaWorld

San Diego, United States

Vacancéole - Le Domaine des Grands Lacs

Parentis-en-Born, France

Fonda Ca La Paula

Castellfollit de la Roca, Spain

Pousada Sol e Luna

Pipa, Brazil

Ana Apartment

Šibenik, Croatia

The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

Loading...