Reviews of Downtown Cozy Apartment
rua da madalena 162, Santa Maria Maior, 1100-213 Lisbon, Portugal

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Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewComfortable apartment in the center of Lisbon. Nothing beats the location. Exemplary cleanliness, easy self check in, hosts easy to contact via Whatsapp.
Unfortunately I can't give it a 10, although I would have liked to. There is one problem with this apartment, also reported by other travelers: unusual noises coming from the apartment above: banging, noises as if furniture is being dragged across the floors. The noises persist until late at night and resume in the early hours of the morning. It is impossible to sleep without earplugs or headphones. It's not the hosts' fault, I know, but for the price charged for the apartment, travelers expect to rest. Another suggestion: that very comfortable bed deserves other pillows. Please change the pillows, they are terrible.
Reviewed: 18 May 2025 · Stayed in May 2025
Verified reviewReviewed: 25 March 2025 · Stayed in March 2025
Verified reviewThe location was excellent
The front door from the street was jamming and wouldn’t open properly. The stones were dangerous by the front door. The people upstairs were very noisy.
Reviewed: 10 March 2025 · Stayed in March 2025
Verified reviewVery close to the city center. Easy access to the apartment. Supermarket 2 min aways. Good contact with the owner.
All was great.
Reviewed: 23 October 2024 · Stayed in October 2024
Verified reviewLocation was fantastic. Near the centre short walk only and near the tube. Supermarket is very near. Bed was comfortable place was clean and had extras like shower gel, washing liquid for the machine and dishwasher tablets. It was easy to find and clear instructions to get in via what’s app
Like other people have said I think there is a hostel above the 2nd floor. The noise continued a lot of the night. We tried to work out if they were moving furniture, or had a rowing machine. As it’s in the city the road outside was noisy which is to be expected.
Reviewed: 15 September 2024 · Stayed in September 2024
Verified reviewReviewed: 9 September 2024 · Stayed in September 2024
Verified reviewVery nice property, large space. All directions for access were clear.
There was a constant odor of urine in the bathroom. Maybe coming from the wood floor around the toilet.
Reviewed: 19 June 2024 · Stayed in June 2024
Verified reviewThe location was fantastic. The accommodation was well stocked and spacious for two people.
The bathroom does not have a working exhaust fan and it can get damp after use.
Reviewed: 27 May 2024 · Stayed in May 2024
Verified reviewperfect location, clean, felt safe and great, welcoming communication from the owner
Reviewed: 16 May 2024 · Stayed in May 2024
Verified reviewGood shower water pressure. Sofa
Noise of neighbors' floorboards creaking in the night. Pillows
Reviewed: 28 April 2024 · Stayed in April 2024
Verified reviewReviewed: 6 April 2024 · Stayed in March 2024
Verified reviewGreat location, nice hosts, big flat, big wardrobe and comfy bed. The hairdryer was broken but quickly replaced by the host on our request.
The building is cracking so you can hear very well the upper floor neighbours.
Reviewed: 13 February 2024 · Stayed in February 2024
Verified reviewReviewed: 4 December 2023 · Stayed in December 2023
Verified reviewSpacious, clean, well fitted and central with a very welcoming host.
Reviewed: 17 September 2023 · Stayed in September 2023
Verified reviewIncredible location. We had some issues with the facilities: the stove was not working, but Maria was very quick to help to get it sorted, and there is a beautiful bath but no bath plug, rendering it unusable which was such a pity. Generally an enjoyable stay.
Reviewed: 14 August 2023 · Stayed in August 2023
Verified reviewReviewed: 6 August 2023 · Stayed in August 2023
Verified reviewReviewed: 23 May 2023 · Stayed in May 2023
Verified reviewVery nice stay at this place. Even though we did not meet the hosts, the communication and instructions were very clear. The place has a lot of space and is close the some of the main attractions of the city and to transportations as well. I really recommend it. Thanks again!
Reviewed: 9 May 2023 · Stayed in April 2023
Verified reviewPerfect location, the apartment was up to my expectation. The host was very helpful and flexible and responded in short time to my requests.
Reviewed: 27 February 2023 · Stayed in February 2023
Verified reviewNothing whatsoever
Unbearable noise 24/7 from the hostel upstairs, with heavy furniture (or maybe room dividers on metal tracks) being constantly dragged across the floor, and their toilet flushing noisily through our bathroom. One night, it was so loud, that I thought that someone was in our bedroom. Very poor sound insulation from the street: the double glazing needs to be replaced, as there's constant noise from the many tour buses, taxis and emergency vehicles honking and blaring their sirens through the night. We had to go to another hotel to get a decent night's sleep. Safety issues with unmarked steps down into the window reveals, which we both fell down and hurt ourselves, and my husband subsequently fell up, and landed flat on the floor. There's a sharp metal staple sticking up out of the very squeaky floorboards, which we trod on with bare feet. Mercifully, we didn't cut ourselves. The water tank dripped constantly, which made it feel like living in a cave. The apartment was cold and damp, and had no heating. The air-con didn't heat the room at all. The shower cubicle was mouldy, and the bathroom walls are very badly damaged with water ingress. The furniture was very old, and tired, and tatty. Several items on the inventory were missing: toaster, heater, etc. Very few glasses (we had to buy our own, and a cafetiėre). No pans or dishes that could be used in the oven, which made it almost impossible to cook a decent meal. The towels were terrible quality: barely good enough to clean the floor with. Very old, thin, rough, too small, only one hand-towel and one small bath-towel each, and one tea-towel: and we had to specifically request fresh ones as they weren't changed after several days (and the apartment wasn't being cleaned, either, until we asked). Similarly with the poor-quality, old, bedlinen. There was only one small, hard pillow each, and no spare sheets or pillowslips.
This is not a decent and honest guests ever . She stayed in my apartment for two weeks there is no any issue raised either to us or to booking.com. After she stayed for 14 days she asked for a full refund otherwise she would give us bad review as she did now. Full refund ! She did not even want to pay the toilet paper she consumed . I am just wondering if this guest was not happy about my apartment, why they did not leave on the day for check in ? Instead , they stayed in 14 days . She did not go to hotel,I have all utility consuming as proof. All her comments are not true , the apartment just got a 10 score review right after her check out ! This apartment we just changed a new sofa in the living room last month. Our towels and beddings and all hotel quality, no single guests complain about it except guest Linda . The air conditioner are Samsung and work perfectly . Sorry you are truly not welcomed as you are not a honest person . If other evaluations is subjective the location which she gave 2.5 score is completely absurd , this apartment locates in the heart of Lisbon , the best tourism area ,google map won’t lie but you do Linda !
This is not a decent and honest guests ever . She stayed in my apartment for two weeks there is no any issue raised either to us or to booking.com. After she stayed for 14 days she asked for a full refund otherwise she would give us bad rev… Show more
Reviewed: 6 January 2023 · Stayed in January 2023
Verified reviewClean and cozy apartment with new furniture in the city center
Reviewed: 3 November 2022 · Stayed in September 2022
Verified reviewReviewed: 19 September 2022 · Stayed in September 2022
Verified reviewthe location is central. it is closer to everything. that’s about it. the property itself as so many plumbing issues. the condition is falsely advertised.
first of all. there were water dripping from the ceiling in the kitchen. 2) we weren’t allowed to keep the bedroom ac on during the day because it was causing leaking water down by the shop. 3) there was a major plumbing issue that needed to take care of. there is a a little area in the apartment. the work was started but not completed so every time someone used the bathroom upstairs you can hear the flushing or gushing water sound. it was very unpleasant. you can hear it very clearly.