Reviews of Legacy Hotel Cascais, Curio Collection By Hilton 4 stars

New hotel in a decent location

Spa requires better infrastructure and service.

Location is 10 mins walk into centre which we liked, down hill on the way in and up on the way back, we were happy to be slightly out of the center. Great staff and having a pool area was good but would be nice to have a bar by the pool or more outside relaxing seating area.

Not really much outside space just to sit, not necessarily by the pool. The breakfast bar area didn't feel suitable for an afternoon beer. Breakfast staff were prickly and not very welcoming, although breakfast itself was good. We weren't informed on our first day that you could order eggs cooked differently.

The hotel was very clean and minutes walk from the center of the city

We asked for early check in for a work meeting and when we got to the hotel they couldn't provide it. They didn't allow a couple of friend to come to the pool and spend the afternoon with us, even when we offer to pay per person

The room is very comfortable, has a great restaurant downstairs, the spa has couple's massages, the pool has food service, and an amazing breakfast buffet.

Small bits. The spa didn't offer robes, towels, and slippers, but they have them in the room, so one has to take them from there. The gym ran out of water, and no one came to change the tank, even though I let them know.

Exceptionally friendly staff, great rooms and service. Very clean, nice design, functional and sleek. Very good location.

I will return

Pillows SPA services was amazing

Nothing

Clean. High quality. Amazing staff!

The outdoor pool was too small- and there were not enough Sunbed’s around the pool area.

Lovely hotel for exploring Cascais. Clean, comfortable rooms. Staff very friendly and helpful. Short walk to the Centre. Has a small pool but never had an issue getting a sunbed.

Nothing

Lovely hotel great staff very clean throughout excellent breakfast choices

Slightly out of the centre but really only a 10 minute walk to get there

It was a lovely hotel with a great breakfast. We were upgraded to an ocean view room which was amazing. Staff were so welcoming and helpful especially Catia on reception.

Charging 4 euros for water in the room

friendly staff, lovely breakfast, lovely room comfy bed, peaceful environment, good location.

that you had to pay extra for coffee in the room.

Everything

People reserving beds with towels at the outdoor pool but not using them

Excellent staff. Spotless rooms. Amazing food

Very little

The hotel did not meet our expectations, especially considering the price. There were ongoing renovation works during our stay, which made it noisy and dusty — particularly in the room we were given on the ground floor. It was difficult to relax. Reception staff were unresponsive and didn’t address any of our concerns. Service in the restaurant was also disappointing. We were the only guests there, yet no one approached us for a long time, and overall the service was non-existent. We’d also like to mention the administrator, Katya, whose attitude felt cold and indifferent — not what you expect from a hospitality professional. To make matters worse, a fire alarm went off just as we were checking in, and we had to evacuate the building. This negatively impacted our impression and sense of safety from the start. Another frustrating experience happened in the spa. There were no towels prepared, and while we were swimming, staff took our bathrobes without asking. When we asked for them back or requested replacements, we were ignored. Even after reminding them six hours later, nothing was done. Overall, the stay was disappointing, and we would not recommend this hotel.

Excellent hotel with superb staff. Very friendly welcome and staff were professional throughout our stay. Hotel was clean and modern with a calming feel walking in from the streets of Cascais. Good location. 6min walk to Yellow St. Room was well equipped with top quality fittings and furniture.

Charging €4 for water in your room is not right considering the price paid for the hotel. Pool and pool area was pretty small considering the size of the hotel, although we didn't have an issue getting a bed during our stay. Hotel parking was expensive so parked for free nearby

Reception staff were incredibly professional, warm, friendly and extremely helpful

Very clean and modern. Staff were lovely, especially the gentleman on reception with short brown hair and glasses (sorry I don’t know his name).

Extra charge for water in the room and tea and coffee. Room was quite small and fairly noisy (works going on opposite). GF options at breakfast weren’t great.