Reviews of Apartments Pateo - Lisbon Lounge Suites

Pool and view is great, huge, comfortable bed and very spacious apartment,

The property was excellently located, great restaurants nearby (Union) and staff were supper helpful !

Great location - the apartment is situated on a cute street with tons of bars and restaurants. We love the pool with an amazing view of the city. The apartment had everything we needed, housekeeping, took place daily with fresh towels. I’m definitely staying over again if ever in Lisbon.

Nothing comes to mind to be honest

It was located in the old town, center of lisbon so we walked to the most of tourist spots. The room was spacious, the facility was great, the host was very friendly and helpful. I would love to stay here again if i go back to Lisbon.

nothing. Everything was great.

Apartment was really clean upon arrival and Tomas who checked us in was a delight. Super friendly and advised us on some places close to our apartment. 100% would return.

Loved the views, location and comfort of the apartment.

Ants in the kitchen eating our bread

Great location , good facilities very friendly staff!

We stayed at the executive one bedroom apartment in June where the feast of St. Anthony is celebrated in all the historic neighborhoods. The space was clean and very spacious. Staff were very friendly. Kitchen was nice, didn't cook meals but we were able to refill and keep our water cold in the fridge, and make coffee every morning. Lots of good restaurants just a short walk down the street. Close to the main attractions, within walking distance (on average 5-20 min walk). I recommend staying at this hotel as long as you know which areas to avoid at night, any other month than June unless you're okay with loud parties outside, and can arrive within reception hours, then you will have a pleasant stay. Otherwise I recommend Baixa-Chiado area to stay.

Although we were notified and were aware of the large party and festivities in June, it wasn't clear that there would be a party right next to the hotel, right below our windows with huge crowds and live music every night going into midnight. Windows and walls are not soundproof. We also arrived in martim moniz early in the morning to get to the hotel, up an escalator, and it was a dirty and very sketchy area with lots of loiterers. At night it was dangerous going back to the hotel through there. If you can get to the hotel from the south side, through the street with restaurants, without going through martim moniz, you will be fine. The street the hotel is on is safe. I recommend getting off at Rossio station instead. Also keep in mind reception only opens at 9am and no earlier. Photos below are of the crowds below our window. The hotel exterior also does not match the photos on Google when I first booked. Their old location has been replaced by a new hotel. It looks like it's just apartments now, the corner building. The hotel front is just a door with a plaque with the name on the side of it. Location and photos on Google maps need to be updated. It was very confusing when we first arrived. This is also not a 5-star hotel (bordering 3) as indicated on google maps. Regardless of the noise, we looked at it positively and joined the cultural festivals with beer and people watching.

Location, the appartment, wiew, the pool, the host we met

Nothing

Location

It is a nice little hotel

They let a group of barbaric young adults in that partied all night in the floor below us. Even during the day they were smoking in the pool and fighting each other. Nobody from the staff was telling them to respect the other guests. We left the pool area. Later, I contacted staff about the terrible noise coming from this group before the reception was closed (open till 9pm according to booking info) via message but nobody reacted. I also sent complaints with voice records and videos to the two hotel phone numbers but nobody reacted. We did not dare to approach the group of 8 men that were seemingly aggressive. Seemed like too many people for one room. Some of them left by car early around 6 in the morning. They brought their own speakers with club-Volume music and a bass that was shaking our bed. Music was playing all night and we could not sleep for a second. Asking the reception and manager for a refund, they said that they do not refund us and we have to go through booking with our complaint…

Everything was wonderful and we loved being there. The pool and the garden as well proximity to loads of good places to eat and drink made it exceptional.

The shower did not give a lot of hot water, which considering the hot weather wasn’t a big problem

The air conditioner is effective (albeit quite loud), there was lots of space, and it was good to have cooking facilities. There were more cooking implements than you would find in other apartment style accomodation - of course this does include the standard nonstick pans so scratched they are a biohazard.

Other guests were having an UNBELIEVABLY loud ALL NIGHT party. It was impossible to sleep as the noise was so pervasive. When I wrote to reception via WhatsApp I was told (many hours later) that ‘an official complaint’ had been made; however, this doesn’t help me and was not at all an acceptable response. The apartment and the facilities are generally old, dirty, and very rundown - think a shower drain so blocked that you’re standing ankle deep in shower water, and a very old tv not capable of streaming. We were so disappointed by the hotel that we looked for alternatives. The area is dodgy - extensive homeless encampments around the accomodation, and the smell of urine is thick on the walk down the hill to the metro/town.

Tomas did a wonderful job welcoming us and giving us suggestions for things to do. Parking was right on the property and clean. I definitely will stay here again.

Everything went well. We liked the property and the comfort there, as well as the location. Thanks a lot :)

There was nothing to complain about.

Thomas is the very best ambassador for Apartments Pateo and in fact for Lisbon. A wonderful friendly helpful person, he made our brief 3 nights stay in Lisbon exceptional with is advice and suggestions. The apartments are very comfortable and in a brilliant location with easy access to the castle and the main squares below. They are well appointed with all the amenities one could possibly want and very spacious. The onsite parking is an absolute bonus in a city where parking is at a premium.

Nothing to dislike they are lovely apartments in the centre of everything.

The apartment was very spacious and provided good separation of the bedroom from the kitchen area. The double windows do a very good job of keeping out street sounds. I wish I had stayed here additional time. The nearby area had lots of small bars and restaurants. There was also a nearby comprehensive grocery with which to stock the fridge. There is an elevator/lift. That is a much appreciated benefit when staying in the older parts of a city. I had frequent, helpful communication with the staff, making this an easy booking. I would definitely book here again!

It was all good for me.

Fabulous location with great views