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Reviews of Magna Oura 3 stars

Block D-Magna Oura, Villa Nova resort, Av. Sao Carneiro, 8200-262 Albufeira, Portugal

  • Luis

    Reviewed: 29 August 2025 · Stayed in August 2025

    Verified review
  • Rupinderjit

    Reviewed: 29 August 2025 · Stayed in August 2025

    Verified review
  • Barbara

    Reviewed: 27 August 2025 · Stayed in August 2025

    Verified review
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  • Amelie

    Reviewed: 24 August 2025 · Stayed in August 2025

    Verified review

    Great location right on the new town strip but somehow not noisy and felt safe and gated off. Clean rooms, very nice bathroom, cooking equipment and friendly staff :) (pool also wasn’t anywhere near as bad as other reviews suggest)

    Only complaint is that the curtains let through a lot of light so i’d bring an eye mask next time

  • Henkjan

    Reviewed: 22 August 2025 · Stayed in August 2025

    Verified review

    The penthouse was nice. And spacious

    To find it and the urbanisation was a bid trashy

  • Diana

    Reviewed: 22 August 2025 · Stayed in August 2025

    Verified review

    Staff was very nice and helpful. Thank you so much for your hospitality!

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  • Anonymous

    Reviewed: 19 August 2025 · Stayed in August 2025

    Verified review
  • Thomas

    Reviewed: 19 August 2025 · Stayed in August 2025

    Verified review

    I booked to stay for 2 nights but the staff were trying to get me to leave after 1 day because they had no record of me booking for 2 nights

  • Edward

    Reviewed: 15 August 2025 · Stayed in August 2025

    Verified review

    The staff were amazing!

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  • Charlotte

    Reviewed: 13 August 2025 · Stayed in August 2025

    Verified review

    Friendly staff! Clean apartment. Nothing was a bother for them.

  • Robert

    Reviewed: 8 August 2025 · Stayed in August 2025

    Verified review

    Great location, staff incredibile , special Marina !

    The smell from the sink

  • Dean

    Reviewed: 3 August 2025 · Stayed in July 2025

    Verified review
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  • Ben

    Reviewed: 1 August 2025 · Stayed in August 2025

    Verified review

    Location was perfect, staff were really helpful and the apartment was was clean and tidy

  • Lucinia

    Reviewed: 28 July 2025 · Stayed in July 2025

    Verified review

    The only thing we liked was the size of the apartment.

    We had an awful week at Magna Oura. Upon arrival, we immediately noticed how shady the area looked. The apartment complex is supposed to be gated, but the gate was broken 9/10 times. Once we got to the reception, we were 'greeted' by an inhospitable man who barely spoke to us. Simply took my name, took photos of our ID's, asked for the deposit and gave us the key (we got 1 key for 3 people and had to demand more). No further explanation about the area, facilities, nothing. Our room was big and exactly as pictured, so we figured that our stay, despite the first impressions, would be okay. That is until we opened the dish washer and noticed that there were still dirty dishes left. Then followed the multiple cockroaches, the filthy terrace, uncomfortable beds, and broken airconditioning. We were supposed to have cleaning supplies but didn't have any. Our terrace had a table and ONE chair whereas other accommodations next to us had multiple chairs (most likely ours). We immediately notified reception and they promised to send a cleaning crew and provide new towels as we had to use a towel to clean up the water from the leaking airconditioning. We did receive the towels but no cleaning had been done nor did we receive cleaning supplies. Later during our stay, we once again had to explicitly ask for a cleaning crew to stop by. This time they showed up and all they did was tidy my mother's bed and nothing else. My mother immediately notified the reception of this. It seems that the cleaning crew doesn't even know how to clean the apartments as the reception lady had to explain the process to the cleaner. The cleaner was sent back and took out some trash and mopped the floors, without vacuuming. They also left the dirty dishes from the previous guests and didn't clean up the filth from our terrace despite the fact that we had specifically mentioned that being an issue. This wasn't all.

  • Geoffrey

    Reviewed: 27 July 2025 · Stayed in July 2025

    Verified review
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  • Kate

    Reviewed: 23 July 2025 · Stayed in July 2025

    Verified review

    The location is right next to the strip, which makes it very accessible and feels safe as there is a gate on the entrance. Reception staff were very nice, the room had all the basics. Bathroom had recently been renovated so was nice, and there was a good TV. Air conditioning was very good.

    There was no outdoor furniture as displayed in the photos, so we had no way of sitting on the balcony. The balcony was dirty, mostly because of poor drainage from the air conditioning system and there was no ashtray. The room itself had marks on the walls and one of the bedside lights was broken on arrival. Some basic amenities were missing, e.g there was only one wine glass. The door locks require a code, but doesn’t work consistently. It was also incredibly noisy - we both had to wear earplugs to sleep (I understand it’s next to the bars but it was still very noisy).

  • John

    Reviewed: 20 July 2025 · Stayed in July 2025

    Verified review
  • Michael

    Reviewed: 18 July 2025 · Stayed in July 2025

    Verified review

    Very local to all amenities

    Could do with a clean up on the outside of building

    Property response:

    Thank you for your feedback and for highlighting the peacefulness and location. We would like to clarify that the cleaning of the exterior area of the building is not our responsibility, as it is outside of our block and management. We appreciate your understanding and hope to welcome you again soon.

    Thank you for your feedback and for highlighting the peacefulness and location. We would like to clarify that the cleaning of the exterior area of the building is not our responsibility, as it is outside of our block and management. We appr… Show more

    Magna Oura
    24 July 2025
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  • Rajpal

    Reviewed: 16 July 2025 · Stayed in June 2025

    Verified review
  • Jed

    Reviewed: 13 July 2025 · Stayed in July 2025

    Verified review

    I loved the pool and how close it was to the new strip. The staff were amazing despite my friends broke a few things in the hotel. I paid them back and they were very forgiving. Perfect for a lads holiday

    Nothing really

    Property response:

    Thank you so much for your great review! We’re thrilled to hear that you and your friends enjoyed the pool, the location, and the friendly staff. No worries about the little mishaps , We truly appreciate you taking responsibility and that everything was resolved amicably. It will be a pleasure to welcome you all again whenever you want to have another adventure!

    Thank you so much for your great review! We’re thrilled to hear that you and your friends enjoyed the pool, the location, and the friendly staff. No worries about the little mishaps , We truly appreciate you taking responsibility and that e… Show more

    Magna Oura
    24 July 2025
  • C

    Reviewed: 4 July 2025 · Stayed in June 2025

    Verified review

    Friendly staff, nice clean room with good amenities, and close to the Strip but far away enough to be quiet when sleeping.

    The walk to the hotel from the strip could be unnerving for women or solo travellers.

    Property response:

    Thank you for your feedback and for highlighting the positives about our staff and room. We would like to add that the path to the hotel can be somewhat dark, and that there are residents in the area who are not our guests but belong to the resort. Therefore, if you experience any unusual behaviour or threats, we encourage you to contact any member of our staff so we can assist immediately. The safety of our guests is a top priority. We appreciate your understanding and hope to welcome you again soon.

    Thank you for your feedback and for highlighting the positives about our staff and room. We would like to add that the path to the hotel can be somewhat dark, and that there are residents in the area who are not our guests but belong to the… Show more

    Magna Oura
    24 July 2025
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  • Stefan

    Reviewed: 2 July 2025 · Stayed in June 2025

    Verified review

    Very spacious and open, the location is right next to a lot of entertainment and social activities.

    The pool area could look better

    Property response:

    Thank you for your feedback! We’re glad you enjoyed the spaciousness and convenient location close to entertainment and social activities. Regarding the pool area, please note that it is managed by the resort administration, so we do not have control over its upkeep. We appreciate your understanding and hope to welcome you again soon!

    Thank you for your feedback! We’re glad you enjoyed the spaciousness and convenient location close to entertainment and social activities. Regarding the pool area, please note that it is managed by the resort administration, so we do not ha… Show more

    Magna Oura
    24 July 2025
  • Cristina

    Reviewed: 28 June 2025 · Stayed in June 2025

    Verified review

    The lady at Reception Marina, she will do everything to make you feel comfortable, The apartment it was super clean. Next to the strip but no noise at all.

    Property response:

    Thank you so much for your kind words! We’re especially happy to hear that Marina made you feel welcome — she always goes above and beyond for our guests. It's also great to know you enjoyed the cleanliness and peaceful location. We hope to see you again soon!

    Thank you so much for your kind words! We’re especially happy to hear that Marina made you feel welcome — she always goes above and beyond for our guests. It's also great to know you enjoyed the cleanliness and peaceful location. We hop… Show more

    Magna Oura
    24 July 2025
  • Cameron

    Reviewed: 27 June 2025 · Stayed in June 2025

    Verified review

    Modern clean tidy rooms

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