Reviews of Muthu Oura Praia Hotel 4 stars

Dear Maria, Thank you for sharing your feedback. We’re delighted to hear you enjoyed our clean, spacious rooms and experienced the warm welcome from our reception team. We’re also glad we could accommodate your early check-in. We appreciate your comments regarding our check-in and check-out times and will keep them in mind as we continue to improve our guest experience. We hope to welcome you back again soon. Warm regards, Sid Naidu Manager

Dear Maria, Thank you for sharing your feedback. We’re delighted to hear you enjoyed our clean, spacious rooms and experienced the warm welcome from our reception team. We’re also glad we could accommodate your early check-in. We apprecia… Show more

Dear Michael, Thank you for taking the time to share your feedback with us. We are pleased to hear that you found our staff welcoming and that you enjoyed the facilities during your stay. We are, however, very sorry to learn that the sofa bed did not meet your expectations and caused discomfort. Your comments are extremely valuable to us, and we will be reviewing this issue with our team to explore solutions for making the sofa beds more suitable for our guests. We truly appreciate your honesty, as it helps us improve the overall experience for future visitors. Should you decide to stay with us again, please don’t hesitate to let us know in advance so we can do our best to ensure your comfort. Thank you once again for your review, and we hope to have the opportunity to welcome you back. Warm regards, Sid Naidu Manager

Dear Michael, Thank you for taking the time to share your feedback with us. We are pleased to hear that you found our staff welcoming and that you enjoyed the facilities during your stay. We are, however, very sorry to learn that the sofa… Show more

Dear Norman, Thank you for taking the time to share your feedback. We are pleased to hear that you enjoyed our location, but we are truly sorry to learn that other aspects of your stay did not meet expectations. We regret the cleanliness of the pool and the impression that our facilities need updating. Please rest assured that your comments have been shared with our housekeeping and management teams, as we are committed to making the necessary improvements. Your feedback is very important to us, and we hope to have the opportunity to welcome you again and provide you with a much-improved experience. Warm regards, Sid Naidu Manager

Dear Norman, Thank you for taking the time to share your feedback. We are pleased to hear that you enjoyed our location, but we are truly sorry to learn that other aspects of your stay did not meet expectations. We regret the cleanliness … Show more

Dear Myrna, Thank you for sharing your feedback with us. We are very pleased to know that you enjoyed your stay overall and that you found our location convenient and the all-inclusive option a great choice. We are, however, sorry to hear about the air conditioning not working properly during your stay. Please accept our apologies for this inconvenience. We have already shared your comments with our maintenance team to ensure that this issue is resolved promptly. Your feedback is important to us, and we truly appreciate you bringing this to our attention. We hope to welcome you back again soon and provide you with an even more comfortable experience. Warm regards, Sid Naidu Manager

Dear Myrna, Thank you for sharing your feedback with us. We are very pleased to know that you enjoyed your stay overall and that you found our location convenient and the all-inclusive option a great choice. We are, however, sorry to hear… Show more

Dear Vieira, Thank you for sharing your feedback. We are glad you appreciated our location and the friendliness of our staff, as well as the entertainment activities. At the same time, we have noted your comments regarding the need for updates and poolside availability. Your observations are valuable to us and will be shared with our management team as we continue to improve our services and facilities. We hope to have the pleasure of welcoming you back in the future. Warm regards, Sid Naidu Manager

Dear Vieira, Thank you for sharing your feedback. We are glad you appreciated our location and the friendliness of our staff, as well as the entertainment activities. At the same time, we have noted your comments regarding the need for up… Show more

Dear Łukasz, Thank you for taking the time to share your feedback. We are truly sorry to hear that your stay did not meet your expectations. Please accept our sincere apologies for the issues you experienced with cleanliness, the condition of the furniture, and the air conditioning. Your comments have been shared with our management team so we can address these concerns promptly. We also regret that the atmosphere during your visit was not what you had hoped for. We continuously strive to provide a comfortable environment for all our guests, and your feedback will help us improve. We appreciate your honesty and hope you might give us another opportunity in the future to provide you with a much better experience. Sincerely, Sid Naidu Manager

Dear Łukasz, Thank you for taking the time to share your feedback. We are truly sorry to hear that your stay did not meet your expectations. Please accept our sincere apologies for the issues you experienced with cleanliness, the condition… Show more

Dear Antonio, Thank you for your kind words and for choosing us for the second time. We’re so happy to know you had a relaxed holiday and that everything met your expectations. Hearing that you’re already planning a third visit is the best compliment we could receive. We look forward to welcoming you back and making your next stay just as enjoyable. Warm regards, Sid Naidu Manager

Dear Antonio, Thank you for your kind words and for choosing us for the second time. We’re so happy to know you had a relaxed holiday and that everything met your expectations. Hearing that you’re already planning a third visit is the best… Show more

Dear Chantal, Thank you for sharing your experience with us. We’re delighted to hear that you enjoyed the spacious and clean room, as well as the variety of restaurants available in the evenings. It’s wonderful that our location close to the other MGM hotels made your stay even more convenient, and that our breakfast and lunch buffets added to your holiday enjoyment. We appreciate your feedback regarding the shortcut pass to the MGM Club and will look into the matter to ensure future guests have a smoother experience. As you mentioned, summertime does bring a lively atmosphere with many teenagers visiting the area, and we’re glad to hear this did not affect your overall enjoyment of the trip. It was our pleasure to host you for your six-night stay, and we hope to welcome you back whenever your travels bring you this way again. Warm regards, Sid Naidu Manager

Dear Chantal, Thank you for sharing your experience with us. We’re delighted to hear that you enjoyed the spacious and clean room, as well as the variety of restaurants available in the evenings. It’s wonderful that our location close to t… Show more

Dear Inga, Thank you for your review! We're glad to hear that you enjoyed your stay with us, even if just for one night. It's great to know our convenient location near the city was a plus for you. We hope to welcome you back again soon — perhaps for a longer visit next time! Warm regards, Sid Naidu Manager

Dear Inga, Thank you for your review! We're glad to hear that you enjoyed your stay with us, even if just for one night. It's great to know our convenient location near the city was a plus for you. We hope to welcome you back aga… Show more

Dear Alexandra, Thank you so much for taking the time to share your experience with us! We’re thrilled to hear that you had such a positive stay and that our team – especially Carla at the reception – made such a wonderful impression. She truly is a gem, and we’ll be sure to pass along your kind words to her. Your compliments about our food and service mean a lot to us. We also appreciate your honest feedback regarding the room conditions. We’re sorry to hear about the initial issues with the ants and the AC, and we apologize for any inconvenience this may have caused. Please know that we’re actively working on upgrades and improvements to ensure a more comfortable experience for all our guests. It’s great to know that despite those issues, you still enjoyed your time with us and would choose to return — that means everything to us. Looking forward to welcoming you back soon! Warm regards, Sid Naidu Manager

Dear Alexandra, Thank you so much for taking the time to share your experience with us! We’re thrilled to hear that you had such a positive stay and that our team – especially Carla at the reception – made such a wonderful impression. She… Show more

Dear Sigurdur Egill, Thank you for sharing your feedback with us. We’re pleased to hear that you enjoyed the apartment’s location and easy access to the other MGM properties, and especially that our team made a positive impression with their friendly and helpful service. We do, however, sincerely apologize for the issue you experienced with the linens. While we're glad our team responded promptly to your request, we fully agree that first impressions matter, and your comments highlight the need for us to continue improving both our housekeeping checks and the overall condition of our furnishings. Your input is greatly appreciated and will be shared with our management team as we work toward upgrades. Thank you again for your honest review—we hope to have the opportunity to welcome you back in the future for a more seamless stay. Kind regards, Sid Naidu Manager

Dear Sigurdur Egill, Thank you for sharing your feedback with us. We’re pleased to hear that you enjoyed the apartment’s location and easy access to the other MGM properties, and especially that our team made a positive impression wit… Show more

Dear Kiera, Thank you for taking the time to share your experience. We're genuinely sorry to hear that your stay did not meet your expectations, and we appreciate you outlining the issues you encountered. While we're pleased that you found some of the food to your liking, it's clear that several aspects of your visit left you disappointed. We apologize for the noise disturbance from the bar, the standard of cleanliness in your room, and the quality of service you experienced from our team. These are not the experiences we aim to provide, and we take your comments seriously. We also regret that the sushi restaurant and cocktail offerings did not meet your expectations, and we understand your frustration regarding the sun loungers, towel charges, and the comfort of the beds. We are currently reviewing these areas with our team to see where we can make meaningful improvements. Lastly, regarding your deposit, we sincerely apologize for the delay. Please contact our front desk or management directly with your booking details so we can assist you in resolving this promptly. We understand your disappointment, but we thank you again for your honesty. Your feedback helps us identify where we must do better, and we hope we’ll have the opportunity in the future to improve upon your experience. Warm regards, Sid Naidu Manager

Dear Kiera, Thank you for taking the time to share your experience. We're genuinely sorry to hear that your stay did not meet your expectations, and we appreciate you outlining the issues you encountered. While we're pleased t… Show more