Reviews of Petit Suites by PCALE
Rua do Mirante 1A 1A, União de Freguesias do Centro, 4050-179 Porto, Portugal
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Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewThe location was great, 15 minutes walking to the subway, 10-15 minutes to the old town. Shared kitchen and balcony.
The bed was very uncomfortable. There was no option for early check-in or for leaving the luggage. There was a party in the hotel, and the people were behaving very loudly till early morning. Impossible to sleep / rest.
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewThe location of this place is the best ! Everything is near 2min walk from everything ! We felt at home, they have a little terrasse for your morning coffee and breakfast 🍳 Internet connection is very good ! The hosts are very nice people !
The sound of constructions in the morning starting 8am
Hi Fekkak, Thank you very much for your kind words about your stay with us. We are delighted to know that you felt at home, enjoyed the location, the terrace for breakfast, and the good internet connection. It means a lot to us that you appreciated the hospitality. We sincerely regret the inconvenience caused by the construction noise in the area. Unfortunately, this is beyond our control, but we understand it can be disturbing, and we truly value your understanding. We hope to welcome you again in the future for an even more pleasant experience! Best regards, Bárbara
Hi Fekkak, Thank you very much for your kind words about your stay with us. We are delighted to know that you felt at home, enjoyed the location, the terrace for breakfast, and the good internet connection. It means a lot to us that you ap… Show more
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewLocation was great. Clean, and it was nice to have use of a kitchen.
It would have been nice to have dish soap in the kitchen. Also extra toilet paper since I stayed a few days. I had to ask for clean towels after 3 days.
Hello Teresa, Thank you for taking the time to share your feedback. We are pleased to hear that you appreciated the central location, the cleanliness, and the convenience of having access to a kitchen during your stay. We also value your suggestions regarding dish soap, additional toilet paper, and towel replacement. Your comments help us improve our service, and we will certainly take them into account to make future stays more comfortable. We hope to have the opportunity to welcome you again and provide an even better experience. Best regards, Bárbara
Hello Teresa, Thank you for taking the time to share your feedback. We are pleased to hear that you appreciated the central location, the cleanliness, and the convenience of having access to a kitchen during your stay. We also value your … Show more
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 7 August 2025 · Stayed in August 2025
Verified reviewPlace
Hi Adjoa! Thank you for your feedback and for highlighting our location. We are pleased to know it contributed positively to your stay. We look forward to welcoming you again in the future. Kind regards, Bárbara
Reviewed: 4 August 2025 · Stayed in July 2025
Verified reviewReviewed: 26 July 2025 · Stayed in July 2025
Verified reviewReviewed: 25 July 2025 · Stayed in July 2025
Verified reviewThe location is very good, everything is easily reachable, Carlos was very nice and helpful and the room was comfortable. Also the products in the bathroom were a nice touch, local and nice products.
Hi Nicolette, Thank you for your wonderful feedback. We're very pleased to know that you enjoyed our convenient location, found everything easy to reach, and appreciated Carlos’s friendliness and helpfulness. We're also glad you found the room comfortable and enjoyed the local bathroom products. We look forward to welcoming you again in the future. Best wishes, Bárbara
Hi Nicolette, Thank you for your wonderful feedback. We're very pleased to know that you enjoyed our convenient location, found everything easy to reach, and appreciated Carlos’s friendliness and helpfulness. We're also glad you fo… Show more
Reviewed: 17 July 2025 · Stayed in June 2025
Verified reviewComfortable, clean and staff very helpful. Liked the upgraded room well worth having AC during a heatwave
No AC in top floor room and rooms that face the street are noisy
Hello Kim, Thank you very much for choosing to stay with us again and for sharing your detailed feedback. We’re glad to hear you enjoyed the cleanliness, our helpful team, and the upgraded room with air conditioning — especially during the heatwave. Regarding the air conditioning, we would like to clarify that all rooms are equipped with air conditioning to ensure maximum comfort. We also apologize for any noise from the rooms facing the street and appreciate your feedback, as it helps us improve. We look forward to welcoming you again soon. Best regards, Bárbara
Hello Kim, Thank you very much for choosing to stay with us again and for sharing your detailed feedback. We’re glad to hear you enjoyed the cleanliness, our helpful team, and the upgraded room with air conditioning — especially during the… Show more
Reviewed: 8 July 2025 · Stayed in July 2025
Verified reviewReviewed: 8 July 2025 · Stayed in July 2025
Verified reviewGreat value. Very clean and looks very well maintained. It’s close to a cobbled street with many restaurants and about 20-minute walk to the river, on the way are many tourist attractions so I find the location good. There’s a shared kitchen and terrace. It was peak season when I was there but a couple of nights I was the only one in the building. Very quiet street for sleeping. I like that the AC works and the TV has English channels.
There’s nearby construction but it’s currently all over Porto. It’s only during work hours so not so bad.
Hi Julian! Thank you very much for taking the time to share your detailed feedback about your stay. We are truly delighted to know that you found the property to be clean, well maintained, and of great value. It's wonderful to hear that you enjoyed the convenient location, the peaceful nights, and the amenities such as the kitchen, the terrace, the air conditioning, and the English TV channels. Your kind words are greatly appreciated and mean a lot to our team. We also thank you for your understanding regarding the nearby construction works — as you mentioned, this is indeed something affecting several areas of Porto at the moment, but we are glad it didn't disrupt your stay significantly. It was a pleasure to have you with us, and we very much hope to welcome you back again in the future. With warm regards, Bárbara
Hi Julian! Thank you very much for taking the time to share your detailed feedback about your stay. We are truly delighted to know that you found the property to be clean, well maintained, and of great value. It's wonderful to hear th… Show more
Reviewed: 25 June 2025 · Stayed in June 2025
Verified reviewThe property was in a good location in the city but the immediate street where it is located is dirty, with broken glass everywhere and a strong smell of urine. There are good facilities in the property including a kitchen and a common area. The room had good AC. The property was better value than other similar properties in Porto.
The property is right next to an active building site from which there are loud noises, including non-stop hammering which shakes the entire building, all day starting at 8am. This is not the fault of the property but we were not made aware of this in advance. There was an ant infestation in the bedroom, which was quite distressing and disturbing. The hotel did not help in any way or apologise for this when notified. There was no housekeeping service. We stayed for 4 nights with the same towels and sheets.
Hello O'Brien, Thank you for taking the time to share your feedback about your recent stay with us. We truly appreciate hearing what our guests think, as it helps us to improve. We're pleased to know that you found the location convenient, the facilities useful, and the room’s air conditioning to your liking. Regarding the construction work nearby, we understand that the noise can be disruptive, and we sincerely regret any inconvenience it caused. Unfortunately, this is beyond our control, but we do try to keep our guests informed and are always available to help find solutions whenever possible. In relation to the ants, our team responded promptly to your message and offered assistance at the time. It's important for us to mention that food left in the room can attract insects, and we always encourage guests to use the kitchen and common areas for meals to help prevent this. We also wish to clarify that we are always available to provide fresh towels or linens upon request — our team is happy to help at any time and responds quickly to all messages, but we didn't receive any further reply from you regarding this during your stay. We genuinely regret that your experience didn't fully meet your expectations and appreciate you sharing your thoughts with us. We will continue to do our best to ensure all our guests have a comfortable stay. Thank you once again for choosing to stay with us. Best regards, Bárbara
Hello O'Brien, Thank you for taking the time to share your feedback about your recent stay with us. We truly appreciate hearing what our guests think, as it helps us to improve. We're pleased to know that you found the location co… Show more
Reviewed: 18 June 2025 · Stayed in June 2025
Verified reviewI stayed in the studio unit and it had everything I needed including ac , good blinds , small bath , and it was close to the shops and affordable. The access to the kitchen was a bonus too.
Hi! Thank you so much for your kind words! We're really glad to hear that the studio had everything you needed and that you enjoyed the comfort, location, and great value. It’s also lovely to know you appreciated the kitchen access — we agree, it’s a nice bonus for those who like a bit more flexibility during their stay! We hope to welcome you back again soon! Warm wishes!
Hi! Thank you so much for your kind words! We're really glad to hear that the studio had everything you needed and that you enjoyed the comfort, location, and great value. It’s also lovely to know you appreciated the kitchen access — … Show more
Reviewed: 17 June 2025 · Stayed in June 2025
Verified reviewStaff were too friendly especially Mr. Carlos he was too helpful and assisted me in the best way ever.
A basket and a mirror is needed in the room itself maybe near the table and if u are heading to the hotel by taxi from the airport u better put the location of any near by restaurant such as Food express. They have no place to keep the luggages after you check out so u will need to go to the Trinidade metro station to leave you luggages there. In the basement of the metro station on the right side u will find the lockers and payment can be done only in cash or else on the left side there is like a kiosk that will keep the cabin bag for 7 euros until 7pm. If u don’t carry ur bank cards like me then bring cash with u to Porto as it is almost impossible to withdraw by phone from the atm machines.
Hi Doaa, Thank you so much for your thoughtful and detailed feedback — we truly appreciate it! We're especially happy to hear that you felt well cared for by our team, and we’ll be sure to pass along your kind words to Carlos — he’ll be delighted to know he made a positive impression on your stay! Thank you also for the helpful suggestions regarding the mirror and basket in the room — those are great ideas, and we’ll definitely take them into consideration for future improvements. We also appreciate you sharing such useful tips about luggage storage near Trindade metro station — that information will surely help other travelers. And you're absolutely right about the cash situation; it's a great reminder to carry some euros when visiting Porto, especially for services that still operate offline. We hope to welcome you back in the future, and please don’t hesitate to reach out if there's anything we can do to make your next visit even more comfortable. Warm regards!
Hi Doaa, Thank you so much for your thoughtful and detailed feedback — we truly appreciate it! We're especially happy to hear that you felt well cared for by our team, and we’ll be sure to pass along your kind words to Carlos — he’ll … Show more