The fire alarm system went off on the first night of our stay - continued for at least 10-15 minutes before residents left their room (Ocean Suites) to see what was going on at reception. This happened at just a few minutes past midnight. There was no-one at reception whilst the fire alarm continued going off. It required one of the residents to call the main reception (from behind the desk where reception staff would be based) at the Pine Cliff Hotel (situated physically away from the Ocean Suites area) to inform them/advised security to assess the risk. This disturbed rest for myself and family on the first night. Residents were clearly upset and left in dismay about the above. For a 5 star resort and '5 star prices' there was suboptimal. Concern is if there was a real fire, what the health + safety repercussions would have been.

- Room/house-keeping - 8/10 - On-site restaurants - 7/10 - OPescador; fresh prawns/wholesome meal, over-priced however - Piri Piri Steakhouse - would return - service + food were spot on - Mare beach restaurant - one visit was enough - poor service and food quality - Jardim Colonial breakfast - average selection/fresh fruit was lovely and the daily fresh orange juice was a nice touch - Childrens activities incl. the bungee, electric cars and animal club was lovely

Stayed in July 2025

Facilities were Perfect for our teenage boys. Food, service and accommodation was excellent.

Stayed in July 2025

Beautiful

Stayed in July 2025

Everything - hotel and apartments were both comfortable. Really nice food options. Clay tennis courts were fantastic as was the beach. Great running trials along the beach too.

Stayed in March 2025

Not all the restaurants were open

Service, location, facilities, standard of kitchen

Stayed in April 2025

Temperature in hotel lobby during poor weather.

Staff room, bed and linen. Breakfast although excessively priced.

Stayed in March 2025

Now let me start by stating the high expectation I had for this property for the size, the fame and the longevity as supposedly one of Algarve's best resorts. Unfortunately I felt that so many things could be better that overall it was a letdown for the price. This is low season but the resort felt almost full. Regarding ocean suites, the newest part of the resort: - the halls decor is tasteless, mixing old and weird patterns, feels dated and boring. - breakfast facilities are in Colonial Garden in main building which is way small and just ugly. There are so many amazing Portuguese tiles I just don't understand the design options at all, the location is also terrible for a huge landscape like this, feels like a cramped corner place. With the amazing sea views of the resort aren't there any better places on the entire property? Not to mention the chairs are very high for the pairing table. I would completely close this space and change to a new one. - the spa. It is ok with several treatments and saunas but again the place seems cramped. - indoor pool. A huge renovation is in need. The struture is ok but new tiles or something interesting is in need for those colder days. Plus old rusty furniture around the pool is just not acceptable for this standard. - gym could get crowded, needs more space. - overall I felt the property needs a deep investment in uplifting almost all the central core facilities, the restaurants, the main outdodor square (terrible looking kids machines in the core of the square), the main pools, and overall better design everywhere with more attention to the details. It can be old but beautifull, not old, boring and even rusty. Marriott should consider a big name designer to rebirth this property. There is soo much space... The only part it really shines is in the sunset sea view bar which is great.

Must can be said about this property and the potencial it has. A stunning location on one of Portugal's best beaches, huge grounds, golf fields, huge scattered pine trees and a true heritage feeling. At the ocean suites the bed and linens were great, typical high standard Marriott, providing amazing confort. The AC works fine, silently, as well as the bathroom ventilation. Room size is quite good and the overall design is ok. Breakfast food quality is good, not amazing. Cleanliness is very good, although I found a dead cockroach in the corner of the room. The resort is huge, there is always a serene silent place somewhere.

Stayed in March 2025

I think the price the food too high.

Staff & facilities excellent. Tonnes of acitivities on site Beach access spectacular

Stayed in March 2025

Everything is perfect.

Stayed in February 2025

All good Due to December a few restaurants closed

Location close to beach nice staff a lot to do sports

Stayed in January 2025

Food could be improved on. Ordered room service and the burger was not particularly nice.

Location Cliff Beach

Stayed in December 2024

Drinks and restaurants are quite pricey

Great location. Excellent staff

Stayed in October 2024

Reception tried to add on a credit when I checked in & when I queried & they eventually took that off they ended up charging me 40 euros more than the price I booked the stay through booking.com. Send an email but have not had a response. Disappointing ☹️

Ocean suites are beautifully presented, well equipped with lots of space for a family.

Stayed in August 2024

We had a lovely stay and thoroughly enjoyed it - we will be coming back but three areas need improvement. Restaurants are overpriced which you expect at a resort but the additional suggested tip (on everything) of 10% is really cheeky. This should be removed. The beach is not a 5* hotel experience - 3* at best. Tightly packed sun loungers, no beach bed service and no food until midday is quite poor. The kids area needs some investment. Two slides and one set of swings isn’t enough for the size of resort. The trampolines were all locked away. The mini golf needs a lot of work.

Great selection of pools and restaurants with some nice kids activities plus beach access was nice. The shaded grassy areas around the pools offer nice respite from the hot sun with great views over the sea. This was a really lovely area for our young kids to explore and run around and great for young babies. Mirador cliff side bar was stunning. The pool at the Residence / Casa Pine Cliffs was by far the best pool (especially for kids) and much warmer / modern than the hotel pool. Highly recommend. O’Grill restaurant offered wonderful food and views and represented the best value for money. Piri Piri stakehouse was fabulous with exceptional food and incredible staff (especially with young kids). The kids area was good but needed some love. Overall we had a great stay

Stayed in September 2024

Food and beverages very expensive at all the on-site restaurants . Please be aware of the €75 daily utilities/breakage charge levied on your account per day plus the daily tourist levy.

A very upmarket , lovely golf and sporting estate in Albufeira . Excellent and well maintained facilities . Friendly and helpful staff. Loved the restaurant right on the beach!

Stayed in July 2024

Facilities

The staff in particular Paulo

Stayed in May 2024

More restaurants could have been open

Been going for 18 years. So relaxing, never feels packed even when it is. Home from Home

Stayed in May 2024

Everything is amazing..

Beautiful place, nice and very clean. Beautiful and attentive staff. For sure we are back summer time.

Stayed in January 2024

too few dinner options

Friendly service, excellent facility, beautiful location

Stayed in November 2023

The resort is the best of several highly-rated resorts we visited in the area. Located on a beautiful cliff, with private beach access (via a lift). Very spacious, with multiple pools, garden and beach restaurants offering a variety of food, a nice water spa (available to ocean suites visitors), sport facilities (golf, tennis, etc.) and several kids playgrounds. The rooms were spacious, well-designed and comfortable. The staff was very welcoming and friendly. We enjoyed the place very much and would definitely come back.

Stayed in September 2023

The resort restaurants are a little over-priced and there isn't much choice. In years gone by the O'Grill restaurant was our favourite and the buffet style or a la carte menus were amazing. Sadly, the menu is now limited. Ideal for families with kids (there were a few families with pre-school age kids) and great for lunch but not much choice for our evening meal. If you like fish the local restaurants are absolutely superb.

Third stay at the Ocean Suites and Seventh stay at the Pine Cliffs Resort - safe to say we like it, a lot! We've stayed in all areas of the resort/different types of accommodation which are all wonderful however the Ocean Suites is now our choice. It's just lush - especially for adults. The rooms are cleaned every day with fresh towels and toiletries provided. The beach is lovely and the grounds are beautifully maintained and wonderful for a stroll however, for relaxing, we choose the pool area which is just perfect and peaceful. Of course, being able to travel outwith school holidays is a bonus. Breakfast is fabulous and not to be missed. The staff are wonderful, so helpful, nothing is too much trouble.

Stayed in September 2023

Restaurants on the property were grossly overpriced

The property is spectacular. Rooms were large and beautifully appointed. The beach was amazing.

Stayed in July 2023

staff were really lovely and welcoming. nothing too much trouble. stayed in the Ocean Suites which were really lovely overlooking the pool. breakfast was really good, great choice. steak house amazing Chateaubriand. fish restaurant also delicious! Will definitely visit again.

Stayed in May 2023

no soccer club this particular week

staff, restaurants, pools, bedrooms

Stayed in May 2023