Reviews of Pousada de Ourém - Fátima
Largo João Manso - Castelo, 2490-481 Ourém, Portugal

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Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewThe location was good, at the center of historic Ourém. Breakfast wasn’t espectacular but the expected for a 3star hotel.
Room was decent in size but bed was very uncomfortable, made for a poor sleep. The hotel is split into 3 or 4 buildings which is not mentioned in booking, and the pool is outside the main building (where we were), meaning you have to cross entire buildings and the actual road, which is unfortunate. But worst, we found two big centipedes in our wc meaning cleaning isn’t top notch.
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 2 August 2025 · Stayed in July 2025
Verified reviewSwimming pool, breakfast, location
There were some construction work so the restaurant was closed
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewThe location was magical, peaceful, and full of charm. The architecture and historic vibes were stunning, and the staff was incredibly kind and welcoming. Perfect for a relaxing getaway!
Honestly, nothing major, everything was great.
Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewThe area is very beautifull
There were multiple works happening at the moment, in the swimming pool, at the restaurant, therefore bar was close and restaurant as well. The bedroom furniture is outdated and with lots of signs of usage. Parking is not easy
Reviewed: 13 July 2025 · Stayed in July 2025
Verified reviewVery good staff, decent breakfast, nice rooms
Very narrow roads approaching the Pousada
Reviewed: 2 June 2025 · Stayed in June 2025
Verified reviewReviewed: 19 May 2025 · Stayed in May 2025
Verified reviewReviewed: 14 April 2025 · Stayed in April 2025
Verified reviewVery quaint town, beautiful hotel with historical elements combined with modern comforts. Very comfortable room. Breakfast was excellent too.
Bathroom was rather cold.
Reviewed: 16 February 2025 · Stayed in February 2025
Verified reviewReviewed: 27 October 2024 · Stayed in October 2024
Verified reviewBeautiful location
Reviewed: 19 October 2024 · Stayed in September 2024
Verified reviewReviewed: 17 October 2024 · Stayed in October 2024
Verified reviewReviewed: 17 October 2024 · Stayed in October 2024
Verified reviewReviewed: 2 October 2024 · Stayed in October 2024
Verified reviewReviewed: 20 August 2024 · Stayed in August 2024
Verified reviewBeautiful historic building located steps away from Ourém castle. Comfortable room with great air conditioning. Breakfast included. Staff were friendly and helpful.
Drive to the property is a bit tricky - very steep narrow road.
Reviewed: 13 August 2024 · Stayed in August 2024
Verified review