Only thing was that our airco and shower weren’t working super. That could be treated a bit better, but we think that’s a learning point. Staff is nice

Beautiful place, very nice staff and great food

Stayed in August 2025

Some wasps when eating outside.

Stunning location, all staff were friendly and helpful, lovely food in a relaxing environment.

Stayed in August 2025

Cannot recommend enough, amazing facilities and wonderful staff, always willing to help and ensure the best staying possible. Incredible view and super calm environment. Definitely an experience to repeat!

Stayed in August 2025

Not sure what would have been better other than roping off the pathway that looks like part of the driveway that would be terrible if you were to continue on it.

This hotel is stunning in the Duoro Valley. If we had time we would have used the spa and pool facilities. The onsite restaurant was fantastic and made for a very enjoyable stay. The hotel is beautifully set on the hillside over looking the river.

Stayed in August 2025

We didn't like the bath and toilet facilities. Maybe the designers had an idea but it was uncomfortable for us.

Mostly everything except the bath and toilet facilities in the room

Stayed in July 2025

Closet not adapted to hang clothes such as longer coats or dresses or to store luggage. Bathroom awkward - no space to hang towels . All this makes the room look messy very quickly. The room layout feels smaller than 28 sq meters

Location and staff

Stayed in July 2025

Spa, meals, our room. The staff was exceptional to a person. Special recognition to Christiana, Carolina, Joana, Ines F, Ines A Daniel, Andrea and Mariana. They were all magnificent, warm, made us laugh and provided an amazing level of hospitality. Our massage therapist, Ilda gave one of the best massages I have had.

Stayed in June 2025

On our first night the kitchen couldn't seem to keep up with the guests and the dining room was a bit chaotic. We (and everyone else by the look of it) ate very late (+2 hours after being seated). The staff serving seemed to be trying their best as they were really hustling and made up for the long wait so I will chalk it up to a fluke. Ricardo, the Sommelier, was especially apologetic and accommodating. By the next evening everything was smooth. The food and wine were delicious. Breakfast was also very good - the crepes were outstanding.

Douro is a gorgeous area! We drove from Braga and it was stunning scenery. The hotel is more upscale than I expected and it was the one place on our trip that I let myself just relax by the pool, read, and not try to do anything. Even got a massage. (We walked a LOT in Portugal) My husband rented an e-bike and went up to some of the surrounding villages which he loved. Our room was very comfortable with a wonderful view. I slept like a baby. The grounds are immaculate and the staff ready to meet your every need. There is a bar by the pool, and it is very relaxed. We enjoyed speaking with the staff and learning about the area. You can walk the vineyard trails and there are gardens around the hotel as well.

Stayed in June 2025

Nothing.

Just incredible! Please go there!

Stayed in June 2025

Nothing negative

Food - excellent Wine - excellent Staff / Service - outstanding Location - excellent Facilities - excellent Room - excellent Bed and pillows - very comfy with added bonus of pillow menu We had an amazing few days

Stayed in June 2025

Pool a little too small. Restaurant needed more staff at times

Excellent position, wonderful staff.

Stayed in June 2025

It is very cozy, nice and clean hotel. Very nice staff , so professional. It was a pleasure to stay there.

Stayed in May 2025

The jets in the Spa pool were underpowered.

The location was fantastic, unbeatable views. Restaurant was terrific with great staff.

Stayed in May 2025

Absolutely breathtakingly beautiful resort. The views, the room, the food, the service, and the wine all 5 stars!!!

Stayed in March 2025

Nothing!

Excellent facilities and a very new hotel the staff were fantastically helpful friendly and efficient. The restaurant with its fantastic panoramic view was brilliant and the staff there, especially Viktor, Gui and Inesh deserve special mention.

Stayed in April 2025

The staff were very attentive! The place was beautiful and the spa and pool were amazing. I would definitely recommend this place.

Stayed in April 2025

The restaurant food was of an excellent standard , Breakfast was pleasantly surprising. However the marred by an inexperienced maitre de who hopefully will develop into match the quality of the hotel, facilities and staff.

Location Location Location , Views , hotel meet & greet , the ambience and quality of the hotel. The walks and cycle rides around the property were both memorable , calming yet as energetic as you feel. The evening wine tasting experience was a nice touch, this could easily be expanded by a tour of the vines.

Stayed in March 2025

Amazing view from the rooms. Great atmosphere and very kind and serviceminded staff. Would go again.

Stayed in March 2025

Bathroom is slightly strange layout and not that private but no real issues surrounding this.

Great location and breakfast was great. the hotel was clean and the staff were second to none. Very impressed with the service.

Stayed in March 2025

The winery that they suggested wasn’t good (we booked from the hotel and they say we didn’t) and would let us do the wine tasting just the tour… They restaurant at the hotel was nice but not too good and the food was expensive for the value

They welcome us with a very nice wine and show us the place! It was beautiful! Really comfortable and beautiful views and close to whole of the winery 🙏🏻❤️ The breakfast was wow!! Really good and not like the topical in the hotels

Stayed in March 2025

-

Everything. One of the best hotels that we’ve ever experienced. Level of service, staff attitude, cleanliness, relaxation zone - you name it. Restaurant is a bit pricey but well worth the price.

Stayed in March 2025

There was honestly nothing to complain.

We booked middle level room and when we got there they upgraded us to a executive suite, we appreciated the gesture a lot.

Stayed in January 2025

The bed matress was a bit hard

Brand new hotel, very friendly and kind staff.Everything was wonderful

Stayed in February 2025

Everything was very nice. I can highly recommend this place. The staff was amazing. I highly recommend taking the ebikes, a fun and impressive way to visit nearby areas. The spa is also highly recommended. We felt taken cared of all the time, and everything was thought out down to the last detail. And the views!! Wow! We hope to come back!

Stayed in February 2025