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Reviews of SANA Reno Hotel 3 stars

Av. Duque D'Ávila, 195/197, Avenidas Novas, 1050-082 Lisbon, Portugal

#241 of 429 hotels in Lisbon

Guests' Choice

Review score

Based on 818 hotel reviews

8.5

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    8.9

  • Location

    9.0

  • Facilities

    8.5

  • Staff

    9.1

  • Value for money

    8.3

  • Free WiFi

    8.6

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Showing 1 – 25

  • Reviewed: 30 August 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Old hardware and doors (bathroom door didn’t lock), really tight parking entrance - only a super super small car could fit, some spaces in the hotel do not smell very nice.

    Helpful staff, swimming pool, gluten free breakfast options, large rooms (studio).

    Stayed in August 2025

  • Reviewed: 27 August 2025

    10
    Exceptional
    • Couple
    • Double or Twin Room
    • Stayed 10 nights
    • Submitted via mobile

    Every thing was perfect 👌 no worries we both wear happy at this hotel 😀

    Staff was really nice and polite rooms very nice no

    Stayed in August 2025

  • Reviewed: 26 August 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    Comfortable and clean, in a great central location. The breakfast was amazing with many gluten free choices for me, a gift when traveling.

    Stayed in July 2025

  • Reviewed: 25 August 2025

    9.0
    Great value for money and ideal for mini breaks to Lisbon
    • Leisure trip
    • Couple
    • Double or Twin Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    Bar service at the pool was very slow

    Very near the metro with a quick link to city centre Hotel had a pool Good value Rooms very clean and comfortable

    Stayed in August 2025

  • Reviewed: 25 August 2025

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Rooms were a bit dark

    Antonio was unreal. Love that guy. Pool was solid for a 3* hotel. Breakfast was not bad Beds are comfortable, showers worked, TV had English channels too. Really solid all round

    Stayed in August 2025

  • Reviewed: 25 August 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Twin Room with Extra Bed
    • Stayed 3 nights
    • Submitted via mobile

    Lack of outdoor area once pool shut. Sauna not working

    The pool. The staff.

    Stayed in August 2025

  • Reviewed: 23 August 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Wonderful breakfast. Warm pool. Comfortable clean room. Lots of shops near by hotel.

    Stayed in July 2025

  • Reviewed: 20 August 2025

    9.0
    It is a very nice hotel highly recommended.
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 4 nights

    There was no shampoo and conditioner provided and the coffee pods were available only for one day and not for the rest of the stay.

    Clean room, swimming pool availability, excellent location. The breakfast was plentiful and excellent.

    Stayed in August 2025

  • Reviewed: 19 August 2025

    10
    Excellent met my expectations
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 3 nights

    Nothing I found fault in

    Spacious room, easy to get to on the Metro , staff were lovely and the facilities were great

    Stayed in August 2025

  • Reviewed: 17 August 2025

    10
    Very enjoyable stay, the location was great. We will definitely stay there again.
    • Leisure trip
    • Group
    • Suite
    • Stayed 2 nights
    • Submitted via mobile

    The staff were very helpful and friendly. Nothing was to much trouble for them. They organised taxi for us when we requested and the taxi arrived promptly.

    Stayed in August 2025

  • Reviewed: 15 August 2025

    10
    Highly recommend this fabulous city hotel
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    -

    Excellent location Great customer service Wonderful roof top pool

    Stayed in June 2025

  • Reviewed: 13 August 2025

    7.0
    Good location & value for money!
    • Leisure trip
    • Couple
    • Double or Twin Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    Our room needed some TLC to many things. Our bathroom door handle was broken, the shelf in the bath, cracked tiles placed back together and old decor. An upgrade to modernise the room. I also told the hotel in advance that I would be spending my birthday there, and got nothing back. No birthday message, no gesture, nothing. Slightly disappointing.

    Great location, beds and rooms. Good breakfast also. Good value for money!

    Stayed in August 2025

  • Reviewed: 12 August 2025

    9.0
    Excellent, would definitely stay again.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights

    Rooms are small but you only sleep there!

    The Location suited us well, we wanted a pool as it is so hot in summer. We always stay a little further out of the CBD as a pool was a must and a Metro station - the station was directly outside the hotel. There was also a small 7/11 type store only metres away, there was also a large shopping centre 5 minutes walk away where you can purchase your sim cards etc. 5 x train stops to the city centre, not easy to purchase train tickets as NO English translations anywhere. Breakfast was very good for this type of hotel.Overall a very good place to stay.

    Stayed in August 2025

  • Reviewed: 9 August 2025

    9.0
    Fantastic location and amazing value for money and convenient for metro intro central Lisbon.
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 3 nights

    Excellent quality rooms, good facilities (including a reasonable size rooftop pool considering its location). Excellent location for transport via metro into central Lisbon and great location for supermarket and restaurants nearby. Very friendly staff who went above and beyond to make our stay pleasant. Overall extremely good value for money given its location.

    Stayed in August 2025

  • Reviewed: 2 August 2025

    8.0
    Very enjoyable made all the better by having an amazing pool on the roof.
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Only one comment: our bathroom had no hooks to hang damp swimwear on/or clothes.

    Very clean hotel. Set just outside the city centre but so close to Metro station it didn’t have any adverse impact.

    Stayed in August 2025

  • Reviewed: 29 July 2025

    10
    Great location
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    Breakfast good and subway station outside literally 50 yards

    Stayed in July 2025

  • Reviewed: 26 July 2025

    10
    Good price and everything is offered
    • Leisure trip
    • People with friends
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing to complain about

    Facilities

    Stayed in July 2025

  • Reviewed: 24 July 2025

    7.0
    Hotel staff were very friendly and helpful
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights

    The breakfast was great. The food was hot and fresh with a lot of variety

    Stayed in July 2025

  • Reviewed: 23 July 2025

    8.0
    It was perfect
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    I like the facilities and the location

    Stayed in July 2025

  • Reviewed: 23 July 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Everything was great and the staff made us feel very welcomed! We do recommend! Also the neighborhood was lovely and very convenient with the underground

    Stayed in May 2025

  • Reviewed: 22 July 2025

    7.0
    Jó helyen, elfogadható minőségű szolgáltatások.
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 7 nights

    The pool is very small, not big enough for so many people, and it is constantly full. On top of that, it opens later and closes earlier than stated. There is no power outlet next to one of the beds, and the shower panel makes it difficult to access the bathtub.

    The blue metro is very close, transport links are excellent, and it's easy to shop nearby. The Gulbenkian Foundation's gardens and museum are also very close. The beds are comfortable and there is a good coffee machine in the room.

    Stayed in July 2025

  • Reviewed: 21 July 2025

    8.0
    Great all round!
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 6 nights

    Location - very central for anything with excellent shopping and dining on the doorstep. Room was very clean and staff very helpful. Breakfast was decent in options and quality.

    Stayed in July 2025

  • Reviewed: 17 July 2025

    8.0
    Great location and pool.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights

    No bar located by the pool but if you put your order in they would bring drinks/lunch for you. The caesar salad that I ordered was not good. Seemed they poured on the dressing and added a few croutons.

    The pool was heated and was excellent temperature. People did hoard the loungers. Sauna was excellent. Train was very close to the location. Great restaurants within walking distance.

    Stayed in July 2025

  • Reviewed: 16 July 2025

    8.0
    Very comfortable and convenient with the metro station across the road.
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    I liked the staff and location and the pool was great at the end of a day of sightseeing.

    Stayed in July 2025

Showing 1 – 25

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