After the transfer you need to walk to get to the beach, so, if you are not into walking but love swimming in the ocean, this can be an issue. There was no room service, so in case you forgot to dine, there is no possibility to order into the room.

Spacious apartments, clean, and very nice staff. Ton of pools at the property, so if you are a pool person, it’s fun.

Stayed in August 2025

Some of the food was cold

Food and pools

Stayed in August 2025

Very kind personnel but not well trained No easy/walk access to the beach Not much around

Brand new and big apartments

Stayed in August 2025

Health and spa activities too expensive and paid for separately

Lovely breakfast

Stayed in June 2025

accommodation was superb and location excellent. Staff could not have been more helpful throughout our stay. The rooms were cleaned regularly and pools were superb.

Stayed in August 2025

My only small negatives were the value for money, and that my balcony faced the opposite side of the pool. Otherwise, it was an amazing stay

The apartment was spotless and beautifully maintained. The beds were super comfortable and the place was really spacious. The location was perfect — close to everything but still quiet and peaceful. The kitchen had everything we needed, which made meals so easy. The pool were fantastic, and having those facilities on-site really added to the holiday. The staff/host were so welcoming and helpful.

Stayed in August 2025

It is far from the beach but you have a shuttle train to gale beach. It's far from Albuferia or Lagos. 30-45 minutes each way, but if you only want to visit town at evening time then it's a perfect place to spend the rest of the day.

Everything!! Very good facilities both in the suite and outside. Good breakfast. Each swimming pool has different depth. Size of the suite is enormous, we stayed at the 3 bedroom suite with amazing balcony.

Stayed in August 2025

Expected to have a Safe Place to park the car. No Space available, in alternative put the car in the street or pay 5 Euros in places inside that were free. Even if were 5 cents, that was unaccepteble. Missing Basic kitchen utensiles

The area, decoration, confort

Stayed in August 2025

Nothing

Everything! All was perfect.

Stayed in August 2025

Long lines at breakfast. Some staff tried very hard to serve us quickly, others were very slow. The food was excellent, but sometimes I didn't feel like standing in line in the heat because there weren't enough staff and two or three hard working people couldn't manage to refill the empty plates with new food, because it is impossible with such ammount of people. The tables outside were full, and there weren't enough tables for everyone. We started breakfast at 9:30 a.m., but things were probably better at 7:00 a.m.

Very spacious rooms, huge balconies, very comfortable bathrooms. The two-bathroom residence has two bathrooms, very comfortable beds, very clean rooms, even the outdoor showers are very clean. Newly renovated hotel, 10 swimming pools, very helpful staff, good fish restaurants very close to the hotel, a lovely shuttle to the beach. Everything you need is there, including a nice musician at the pool bar playing Bossa Nova music.

Stayed in August 2025

Nothing.

Very clean and comfortable.

Stayed in July 2025

Nothing at all

It was beautiful and the staff couldn’t have been any more helpful

Stayed in July 2025

Far from the sea

Suite very comfortable

Stayed in July 2025

Slow response from staff for general requests.

The room was spacious, offering plenty of comfort during the stay. The location was also well-situated with easy access to a variety of beaches and excellent restaurants just steps away. Overall, a great spot for convenience and comfort.

Stayed in July 2025

The food on the restaurant can be improved. We had breakfast but not very impressed. We also had dinner and quiet disappoint for what they offered.

A very beautiful place to spend vacation with family. The resort even provides a kid garden that was supper for parents can spend a quiet and peaceful time near pool. The facility is newly renovated, clean and comfortable. The resort Location is walking distance to beach.

Stayed in June 2025

It's noticeable that they are 'in transition' to a new brand. Many things are still being adapted, with a lack of organization and some need for training. Nothing that prevented an almost perfect stay. The restaurants were not yet fully operational and had limited options, especially at dinner (buffet), considering the price.

The rooms are fantastic, we got an upgrade to a two-bedroom apartment which enhanced the experience. The whole resort is very good – pools, common areas and gardens. The breakfast was very good and varied. The welcome drink at check-in was a nice touch, and the way they treated the kids was great too. Definitely coming back again!

Stayed in June 2025

Food options and prices at the restaurant

Apartments were immaculate and huge, even the balcony was great as it was glass and we had children so it was safe to let them walk about. Different depth pools which was great for young kids A good amount of kids activities with a park and mini golf etc A free train ride to the beach which was very handy

Stayed in June 2025

15-30 mts walk to beech Would be good to have a direct access to the beech

Very new nice and large Good facility

Stayed in June 2025

The signs as I came into the hotel. There was nothing clear pointing to the reception desk, nor where to park the car.

The room was very spacious and close to the swimming pools... the kids loved it.

Stayed in June 2025

There is no WIFI in the rooms There is not way to watch tv

Everything was great but they have one big peoblem to solve

Stayed in May 2025

The cost of food and drink! Extortionate! Also very easy to hear people above your room. Pls put kids on ground floors..

Clean, spacious rooms. Lovely grounds and facilities

Stayed in August 2025

The water pressure in the shower was terrible and it was really hard getting the right temperature and having it stay that way. Outside our room there was a lot of birds sitting on a platform in the roof and they scared you many times flying away when you opened the door. Also there was bird droppings on the platform and on the floor together with feathers which was pretty disgusting. I would have liked for them to have a little supermarket or something where you could buy a few things. In the evening everybody left the hotel because there was no entertainment except some live music sometimes. The pools closed very early, at 19 in the evening. They only had one restaurant and one cafe and it was pretty expensive. Buffe during the evening was super expensive, 39€ per person and it wasn’t that much options in the food. At breakfast the pancakes and waffles didn’t taste much, only thing I could taste was a lot of sugar. The waffles tasted more like sponge cake. The bread had hard and crusty bread crusts and the orange juice tasted nothing.

The staff was amazing in the reception, gold stars to Rui and Claudia! The cleaning and breakfast team were also really, kind, polite and helpful. The hotel room was amazing. Nice hotel area with many pools with just the right temperature.

Stayed in July 2025

We were in an apartment os two bedrooms and we were 5 people, and had only one bottle of water, which is a bit odd. We had to ask for more everyday and it took long hours to be delivered. Eg: we asked in the morning before leaving the hotel and when we came back in the afternoon we had to request it again.

The property is very comfortable.

Stayed in July 2025

No phone in the suite no safty box plus i told them 3 times when i check in to deliver my luggage .. slow in check in and he made mistake that he wants to charge the room and already paid .. still need more training.. his name 3 letter i forgot his name , but he was very slow maybe it take 25 to 30 minutes for check in and another 15 min to take my luggage and at the end i took them by myself then they saw me and came to help .

Suite is very clean and pool is nice and the service in pool is great

Stayed in June 2025