Great room with a large balcony, food was great for all inclusive

Stayed in August 2025

It was a bit far from the beach and too much on top of houses.

It was clean and the food was good.

Stayed in August 2025

Access to the beach could be improved with a shuttle specially for families with little ones .

Well kempt , comfortable , clean , great facilities . Staff was really helpful . Animation team and kids club were delightful . Food was fresh and delicious , good variety .

Stayed in July 2025

Staff didn’t have much English. Debora upgraded us and couldn’t do enough for us. She allowed me to text her in her work WhatsApp. With there only being two restaurants there were limited food and the same food each day. No different nationality foods. I asked for nachos three different times and didn’t get them. We travelled into the old town three times out of four nights. Old town is pretty close and bolts are very cheap.

Lovely place, entrance was very appealing.

Stayed in July 2025

Very welcoming, clean and lovely decor

Stayed in June 2025

Fee for leisure area since booking. Some in group mentioned very limited gluten free options available. New towels weren't left on cleaning room one day and took many hours to get new ones sent up.

Friendly staff, great location, pools amazing. Balcony was fabulous. Good food nd drink selection for the all inclusive.

Stayed in June 2025

Main bar closed at 11pm so not very good for grown-ups Hotel had another restaurant - not a buffet - but not included in the package, prices looked very expensive and we only saw 4 people use it over 5 nights so seemed a total waste of time to have it

not too busy, nice dining room (Buffet), pool bar great staff were great although seemed to be a few "new starts" but early season I guess

Stayed in May 2025

The hotel was perfect, and so was the staff. My friends and I were surprised by the staff and were upgraded to a premium all-inclusive package.

Stayed in May 2025

N/A

Everything

Stayed in May 2025

asked for room near lift or at least not too far too walk as we are disabled and unable to walk far-ended up at furthest point of corridor-too far to walk.

meals good-much improved and more varied menu than last year reception staff very good , especially Mohammed the porter who instantly recognized us and was very helpful as on previous occasions. -a good ambassador for the hotel.

Stayed in April 2025

There was no tea/ coffee making facility in the room. Had to pop down to the restaurant to grab one with the breakfast and afternoon snack.

Overall experience was amazing with super comfy beds, spacious rooms and friendly staff with kids entertainment facility. We went with the all inclusive option and wasn’t disappointed. There were variety of options to choose from for both kids and adults and desserts were absolutely delicious.

Stayed in April 2025

Nothing to point out during our stay.

Friendly Service, Comfort & Amenities, Great Dining Options, Impeccable Cleanliness and the room had a Spacious Layout with lots of space.

Stayed in April 2025

Nothing

Good location.free shuttle bus to Albufeira.

Stayed in March 2025

The communal pool (not the spa pool) is not heated so was freezing and not too inviting. There is no iron in the room, I waited about 30 mins after requesting an iron that never arrived before I had to go out. But when I came back to the room, the iron and ironing board was left for me, so it wasn’t all bad. Many of the plugs sockets in the room were not working and the facilities in the spa were all switched off when I arrived so I had to wait about 20 mins for the sauna to heat up before being able to get in. I guess this is to benefit the carbon footprint. There were some parts around the hotel and also in the room that could do with upgrading/maintenance like mould in places and weathering of the walls. Unfortunately none of the rooms have a double bed, instead single beds are made up to one double bed. The mattresses, pillows and bedding were really comfortable but the mattresses kept separating during the night which made it feel like I could fall between the two single mattresses. A few small upgrades/improvements could make this a luxury hotel. With all of that said, it is a really nice place and I would visit again. I had a really nice and relaxing time there.

It’s in a quiet location, not far from a beach (albeit a small beach) which was important for me. The spa was nice, peaceful and quiet, another important factor for me. The staff were pleasant, attentive and helpful. They were always happy to answer questions, offer help and even gave me a birthday cake! I think my room was also upgraded free of charge and the room was really spacious with two bathrooms and two balconies which was a nice touch. Breakfast was okay with fresh fruit and pastries, but I would have liked some more vegetarian options. I didn’t eat lunch or dinner there. It’s not too far from the old town or the strip, with uber taxis costing about €4-5 each way. There is a free shuttle to the old town which is a nice gesture but I never used it. The communal areas like hallways, lifts and the bar/restaurant were really clean. The staff cleaned messes up really quickly but discreetly. The grounds are really pleasant with nice scenery and plants/trees.

Stayed in March 2025

Having to wait from 12:40pm to 3pm to have access to our booked apartment

The apartment we stayed in was very spacious and neat and the food variety was super-amazing. The staff were very friendly. Although, we had to wait till about 3pm to go into our apartment having arrived at the hotel 12.40pm, the lunch we had was good enough to suppress the hunger pangs we had. All-inclusive was worth every pound spent

Stayed in March 2025

The spa / indoor pool was €15 each to use (it’s low season so the weather wasn’t great outside) … but the spa wasn’t particularly high end. The steam room wasn’t steamy and smelt pretty falsty - sauna not that hot and the indoor pool was pretty chilly! The jacuzzi jets didn’t work on one side but was the warmest part of the spa. Just not sure it’s worth €15 a pop!

Good food selection on buffets. Our suite was massive and located really nicely with the children’s play park

Stayed in March 2025

Reception need to tell guest to be a little more respectful to other guest,to much noise late at night and early morning slamming room doors,shouting at each other. My partner and I got food poisoning and we only eat at the all inclusive hotel.

Rooms clean and tidy,golf bag room and food if required anytime of the day,free parking

Stayed in March 2025

- paying 15€ /person/day for a small interior pool is insane, having three kids this would have been quite expensive - some small things are broken or damaged in the rooms - overall not feeling like a 5 star hotel, good 4* hotel

- great HUGE family rooms - beautiful hotel and great staff - food variety and quality was very good

Stayed in March 2025

Very noisy from bar all evening and night. Hard to sleep.

Very clean, stuff very kind. Modern hotel. Menu is great. Great for value.

Stayed in February 2025

Nothing

The food and the staff

Stayed in January 2025

Price little too expensive for the spa

A lot of spaces Great buffet (we preferred the breakfast one )

Stayed in February 2025

The walls are like “paper” – we could hear screaming children in the hallway. The towels were dirty, so it was good that we had our own. The indoor pool wasn’t very warm. The towel I received from the pool staff also turned out to be dirty when I unfolded it.

The hotel decor is very nice, with a beautiful view while dining outdoors, and the bartenders are super friendly

Stayed in February 2025

Indoor swimming pool is +15 / day, water in the room is not heated up enough, technician never showed up, as my personal vendetta i found like 90pct of Hotels i have visited in the world also same here: water is leaking from the shower which is so unnecessary and really drives me mad

Nice staff, great location, upgraded our room to gigantic suite, great stay, nice breakfast

Stayed in January 2025

Nothing

The food and the staff at the restaurant especially the man and the lady at the entrance. They are the best. Aburbakar too was very helpful

Stayed in January 2025