Difficult to unload luggage at peak times but parking is available at their sister property which is great!

Beautiful property with a feeling of luxury, a short walk up the hill to the old town and plenty of local restaurants!

Stayed in August 2025

Great situation, right next to everywhere you’d want to go in Sintra. Beautiful decor, spacious rooms, bonus use of the facilities at the sister hotel, a 10 min walk away, and excellent breakfasts! Highly recommended.

Stayed in August 2025

The AC is a bit loud, but if you like “brown noice” while sleeping it’s perfect for you! Parking is also 10mins away, but it’s a nice and easy walk

Amazing location, nice rooms, nice staff, nice breakfast

Stayed in August 2025

Departing Lisbon on the day of a train strike, we had an eventful journey by metro and an hilarious ride in a taxi to arrive there, and then to alight outside this hotel, which looked as if had been plucked out of a fairy-tale. Every aspect, from the entrance, meeting the friendly manager and being shown our room, was a delight! The décor and amenities of our apartment painted a picture of the elegance and style of the era of Portuguese royalty, although with every modern comfort one could wish for in a first-class establishment! Even a bottle of port on the desk. Breakfast was a very efficient formula – selecting our choices on the menu on the first morning, and then it was less fuss for a quick start to each day for staff and guests - and with a delightful walk along a tree-lined pathway with lush gardens either side of the road into the centre of town to meet our tour guides, the railway station 100m away, and excellent restaurants opposite, this hotel is in a perfect position from which to enjoy the charms of Sintra.

Stayed in May 2025

Nothing

Beautiful hotel, rooms were big, well decorated and comfortable, air con was great which was important as we travelled during the recent heat wave. Staff were very approachable and friendly. Located in a great central spot.

Stayed in July 2025

No parking.

Everything

Stayed in July 2025

It is beautiful and has amazing staff

Stayed in June 2025

What's not to like! Gorgeous. The show at the sister property was fab.

Stayed in June 2025

Nothing

We had connecting rooms which were huge Bathrooms are gorgeous Great location for everything Also great to visit sister hotel for wine and cheese on the terrace Breakfast we could not fault

Stayed in June 2025

Air conditioning was a littke too noisy with the sound of water constantly running

Loved the location,lovely large room,great little extras,chocolates,port,fruit and excellent bathroom toiletries by Rituals,Breakfast also amazing served by helpful staff,loved all the decor throughout,also enjoyed popping over to the sister hotel for cheese and wine,their terrace was delightful with peacocks

Stayed in June 2025

Everything was perfect.

We loved our stay. The rooms felt luxurious, breakfast was delicious and the location was perfect. I highly recommend this hotel!

Stayed in June 2025

Nothing!

Our room, and bed, was so wonderful that we changed plans and stayed an extra night! The entire hotel team went out of their way to ensure everything was perfect! Now let’s talk about breakfast … amazing! Loved the crepes, omelette, fruit, coffee, etc. They even have happy hour from 6-7pm with wine, cheese and meats - which was also great.

Stayed in June 2025

Beautiful, well-maintained facility in an excellent location. Staff is helpful and responsive.

Stayed in June 2025

Nothing

Decoration, staff, breakfast

Stayed in May 2025

Duvet cover

Great location, comfortable hotel and lovely staff

Stayed in April 2025

A minor gripe... would prefer a shower in the room rather than a bath!

A gorgeous property situated in a prime location in Sintra. The staff were lovely and very helpful, the room was spacious and comfortable and the breakfast was fantastic! A good restaurant opposite.

Stayed in May 2025

Beautiful place with a great deal of character and an excellent location. Our room was extremely clean, well appointed, and had nice views of the green spaces behind the hotel. Breakfast onsite was delicious and the restaurant across the street was an ideal spot for dinner! We really appreciated having free parking for our car at the sister property which also had lovely grounds to explore. Great stay overall!

Stayed in May 2025

Breakfast management was a little off...we went at our indicated time, on the form, but there were no chairs left. When we came back, one side of the room was empty, but they insisted we crowd between two couples, which was very awkward. Some things were forgotten, though the form was there to refer to.

The bed was very comfortable and the location was good.

Stayed in May 2025

Parking was a little tough to have to go to the other site and street parking was a little tough. The a/c unit was not as good as expected.

This was an excellent place to stay with children. The included breakfast was a huge plus and made it much easier for us with two children. The front desk staff was exceptional. The first night we had just arrived and went to eat dinner at a restaurant but they only had outdoor seating. It started to rain and we had to change our order to take away. The staff didn’t bat an eye at our request to use the breakfast room. Not only did they allow it but stayed with us to see if we needed anything else. It was above and beyond.

Stayed in May 2025

The rooms are quirky but unique. Mirrors are to low for you to actually use. Husband had a difficult time shaving

Excellent location and access to sister property for wine and cheese every evening

Stayed in May 2025

This was minor and a lot of people probably wouldn’t care but we like to relax in the evening and watch a movie or on a rainy day. TV was hard to watch as it was behind a mirror so you always had to close all the curtains, and couldn’t adjust the brightness, also in the alcove where the couch was you couldn’t really sit there for anything except stare out the window it was such a small space but I wouldn’t give it less than 10 because of this.

Everything, the staff was wonderful, the breakfast made to order fresh and delicious. The beds were comfortable, the rooms were clean. They had a coffee pot, teapot with the amenities and a carafe of port wine with some chocolates. I would definitely stay here again.

Stayed in May 2025

Only issue- We were on the 4th floor and it was very warm. Air conditioning did not function well. Ended up sleeping with the windows open both nights which was comfortable but sometimes loud from the street noise.

Big room, comfortable bed and lovely big bath tub. Staff was very friendly and helpful. Good location.

Stayed in May 2025

N/A

What I liked most about this hotel was its ability to exceed my expectations. While it looked great online, it was even better in person. The rooms were exceptionally clean, comfortable, and beautifully decorated. The hotel staff was welcoming and friendly. Overall, the hotel provided an excellent stay that I would highly recommend to others.

Stayed in April 2025

Breakfast was wonderful. I had an earlier departure and they accommodated my needs.

Stayed in April 2025