The key code mechanism to enter the property was a bit temperamental.

It matched our expectations, and the staff were very helpful. Communication with our hosts was ideal. The info pack really useful, and having the tourist information and Cheesy Sheep on the doorstep was great.

Stayed in August 2025

The location was excellent however we found that the there was a need to use taxis to arrive at the location due to steep slopes to the top of the castle area.

The property was spacious and well maintained. Friendly staff and willing to assist with transportation and advise on restaurants and other activities.

Stayed in August 2025

The location was perfect.

Stayed in August 2025

I liked the location and the rooms were clean and comfortable.

Stayed in August 2025

Very comfortable and spacious given its location. Lots of restaurants close by and a fun place to staying being inside the castle walls. Easy to access with the key pad.

Stayed in August 2025

Be aware Uber can't go into the area. Official taxis can. Staircase is narrow and steep. Both didn't bother us, but may be an issue for others.

I stayed there for a few nights with my daughter. The facility is in a very nice area of the city, just by a beautiful castle. It has a small kitchen with fridge (great!) and working AC (important!). Two single beds, small but functional bathroom. Apartment was clean.

Stayed in August 2025

Nothing at all. Everything was perfect.

The location was wonderful and really added to our enjoyment of our visit to Lisbon. Prior to our visit, the staff kept us informed about the progress of our booking, answered questions promptly, offered advice and organised a pick up for us from Lisbon airport. During our stay we were contacted with other offers of help. We could not have asked for better hosts.

Stayed in July 2025

The beds were very hard

The view was best

Stayed in July 2025

One should have in mind that the apartment is on the hill, and the street is not accessible by car, so if you're traveling with heavy luggage, it might be a bit challenging.

We had a great stay at this apartment! The location is excellent for exploring the city – just a short walk to the castle, the city centre, and several miradouros. Communication with the hosts was smooth. The kitchen is quite small, but it had everything we needed. Peaceful atmosphere – even with the window open, there was no city noise, just the sound of birds.

Stayed in July 2025

The only issue can be the steep streets and the many stairs around.

This was a very clean and very well-organized hotel just next to the castle entrance. The lady in charge was also super helpful and kind. The surrounding streets are narrow cobblestone streets with lots of good dining options.

Stayed in June 2025

Nothing it was fabulous.

Everything, the location was amazing, the roof top terrace and pool were fabulous and the staff friendly and efficient.

Stayed in June 2025

The beds were a bit on the tough side so I couldn’t get a great sleep, and I had asked for a mattress topper but they were all in use. Also the air conditioning was giving trouble to last 2 nights as it wouldn’t stay on and was making a rumbling noise, wasn’t as cool as before. Also the hot water tank is a bit small so if you don’t shower quick it may get cold on you.

It was a great location, and the hosts provided great tips and places to eat, things to do. My girlfriend also said she thought it was very clean.

Stayed in June 2025

The apartment was beautiful and clean. The bed was comfortable and view of the water was an added bonus. Suggest…if you’re coming with luggage or backpacks from airport or train station, take a bus (737) or taxi. Save the energy for walking up the hills for the sightseeing portion of your trip.

Stayed in June 2025

Perfect stay in a perfect apartment in a perfect location so nothing not to like!

We chose to get a taxi from the airport via the host as we were arriving in the evening and wanted an easy transfer. Highly recommend this option at any time of day as finding the property might have been difficult without our taxi driver who very kindly showed us right to the door. Apartment was really quiet at night and very comfy so slept well. Liked having a fridge so we could keep drinks and fruit.. Liked the keypad entrance as saved carrying a key. Really appreciated the breakfast and dinner recommendations, used both breakfast recommendations and would highly recommend. Loved stepping out of the door and being near the castle. Anywhere in Lisbon will involve either walking up or down hills so being at the top of the hill was irrelevant and we were so near bus stop, tram stop, tourist bus stop, restaurants and excellent views over the city.

Stayed in June 2025

It’s so clean and tidy!

The staff were so helpful!

Stayed in June 2025

If you want to walk down to the Port its a long way down however everywhere is hilly in Lisbon.

Was clean and neat. Had a reasonable sized room and mini kitchen. Double glazing, shutters and air conditioning make it very comfortable and quiet. We enjoyed the location very quiet at night. Modern facilities in an older part of the town.

Stayed in June 2025

Lovely apartment in fab location

Stayed in June 2025

A little cramped for family of 4 with older kids but we made it work.

Great location and very clean! Air conditioning was a plus! Staff was very helpful in answering any questions that we had via email and booking taxis to and from the airport.

Stayed in June 2025

Great location next to the castle and lots of places to eat and drink close by. Easy to find and good communication ahead of stay

Stayed in June 2025

N/A

Great location

Stayed in June 2025

N/A everything was perfect!

We stayed in the electric themed room. It was well equipped with things you could possibly need to live on the property! :) I did enjoy reading over the tourist binder it offers valuable information like places to go eat, attractions, and the history of the buildings.

Stayed in May 2025

Bathroom shower area was not draining quickly so moment start taking shower water would start to accumulate..so in between have to stop showering and wait until water is drained out. Also , if you sleep keeping windows open at night, in the morning flies come inside.

Cleanliness and prompt reply from castle inn team. Also the location was really good ..so near miradouro de Santa Luzia, castelo de Sao Jorge, and pastel de nata shop Santo Antonio. Best pastel de nata place

Stayed in May 2025

There were some peacocks outside that had a lot to say.. lol

Location was fantastic. Clean and comfortable room.

Stayed in May 2025

The down side was not every taxi or uber could take us directly to the door.

Very clean and located in a quaint old town location

Stayed in April 2025