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Reviews of Airai Water Paradise Hotel & Spa 3 stars

P.O. Box 8067, Koror, Palau, 96940 Koror, Palau

#23 of 30 hotels in Koror

Guests' Choice

Review score

Based on 32 hotel reviews

7.8

Score breakdown

  • Cleanliness

    7.9

  • Comfort

    8.0

  • Location

    8.0

  • Facilities

    7.4

  • Staff

    9.5

  • Value for money

    7.7

  • Free WiFi

    9.2

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Showing 1 – 25

  • Reviewed: 1 February 2025

    9.0
    Well worth a short stay. Quieter than Central Koror
    • Leisure trip
    • Couple
    • Standard Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted via mobile

    Not central in Koror but was ok for us as we had a car and was very close to airport. We wanted to explore the Big Island of Badelbaob so it was ideal for that. Also has a water park so can be noisy at times with the kids enjoying themselves.

    Very helpful staff, nice breakfast everyday, close to airport with a free shuttle. Only 1.5km to Super Centre

    Stayed in January 2025

  • Reviewed: 31 December 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Room with Two Queen Beds
    • Stayed 1 night

    Limited drink selection at the bar

    Comfortable stay close to the airport

    Stayed in December 2024

  • Reviewed: 19 August 2024

    8.0
    I would go back there in fact I plan to book again this weekend.
    • Leisure trip
    • Couple
    • Standard Room with Two Queen Beds
    • Stayed 1 night

    All in all it was great.

    The staff were awesome, friendly and easy to talk to. Beautiful landscaping by the pool area.

    Stayed in August 2024

  • Reviewed: 1 June 2024

    8.0
    Great staff and great value for money
    • Leisure trip
    • Couple
    • Standard Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted via mobile

    None

    All the staff were very helpful and great. Room was good with toilet amenities. Clean and fresh sheets and towels. Free breakfast is a plus. Water dispenser at the corridor. Also hotel can arrange jelly fish tour if you haven’t got any tours arranged.

    Stayed in June 2024

  • Reviewed: 1 June 2024

    8.0
    I had a nice stay at Airie.
    • Leisure trip
    • Solo traveller
    • Standard Room with Two Queen Beds
    • Stayed 1 night

    My bathroom was a little dated and could use an upgrade.

    Great location for transit. Just a few minutes from the hotel. Enjoyed the water slides.

    Stayed in May 2024

  • Reviewed: 6 April 2024

    7.0
    Great for a short stay waiting for a flight
    • Business trip
    • Couple
    • Standard Room with Two Queen Beds
    • Stayed 1 night

    The restaurant was very quiet. Did not have all beverages or menu items available. Felt like a limited choice.

    Conveniently close to the airport and free shuttle

    Stayed in February 2024

  • Reviewed: 29 January 2024

    8.0
    Good location and friendly staff
    • Leisure trip
    • Group
    • Standard Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    As others mentioned it, it’s very tired and a bit old, but it’s probably the best value on the island

    This property is a five minute ride from the airport. It offers free airport shuttle pick up and drop off. Super friendly staff.

    Stayed in January 2024

  • Reviewed: 21 May 2023

    8.0
    Not as what we expected but acceptable
    • Business trip
    • People with friends
    • Standard Room with Two Queen Beds
    • Stayed 10 nights
    • Submitted via mobile

    The room type we booked is not the same but the front desk told us they upgraded us. However, although the room is larger, the view is not facing the sea. In addition, the hot water bottle was broken on the 1st day we arrived. The front desk told us if we changed to the room type we booked, then there was no hot water bottle. Why a resort would provide different amenities to different types of rooms? This did not sound too reasonable. The breakfast was not prepared at the time we told the front desk the night before, which delayed our daily itinerary. It's a pity that the resort could have done better.

    The hotel is close to the airport.

    Stayed in May 2023

  • Reviewed: 2 July 2025

    10
    Short stays for incoming and outgoing flights
    • Leisure trip
    • People with friends
    • Standard Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Needs updating

    Welcoming and relaxing Near airport. Staff very accommodating

    Stayed in June 2025

  • Reviewed: 28 April 2025

    6.0
    Old - aged
    • Leisure trip
    • Family with young children
    • Standard Room with Two Queen Beds
    • Stayed 7 nights
    • Submitted via mobile

    Have shuttle service but driver rarely available.

    Place used to be awesome. Now aged and pool area in disrepair. Staff very friendly and very accommodating as much as possible.

    Stayed in April 2025

  • Reviewed: 29 January 2025

    5.0
    It served the purpose of why we stayed there. Unfortunately we would not stay there again
    • Leisure trip
    • Couple
    • Standard Room with Two Queen Beds
    • Stayed 1 night

    It is a very dated and very run down hotel. In its prime it must have paradise. But now we felt like we were in a twilight zone. We got there at 10am . Charged us for early check in. Spa non existent, but they gave a us a $5 shuttle to the mall where i had a great massage. The pool area with the slides are totally run down. They do have a 50m pool but we were hesitant to go in. It is located in a jungle area, very green and lush surroundings. You can see the ocean but not walk there. We would not stay there again.

    Did not have Breakfast due to leaving hotel at 1130 pm for late flight. They gave us voucher towards dinner instead. Dinner surprisingly excellent. Excellent food with great service and good price. The free shuttle and 5 min ride to airport was great. Main reason why we booked the hotel was the proximity to airport, coming off a dive boat. We only stayed at hotel for 12hrs The staff is very friendly and helpful

    Stayed in January 2025

  • Reviewed: 20 January 2025

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Standard Room with Two Queen Beds
    • Stayed 1 night

    Overall cleanliness of the property's exterior could've been better. Very moist place leading to musty look and smell, even inside air conditioned rooms. Little tired looking resort, a face lift would make it amazing!

    Beautiful location and grounds. Friendly staff. Close to airport with shuttle. Great price.

    Stayed in January 2025

  • Reviewed: 21 November 2024

    6.0
    Good for a layover stay and nothing more.
    • Leisure trip
    • Solo traveller
    • Standard Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Property is really old - you can tell from the showers and its plumbing.

    Close to the airport with free airport transfer. Swimming pool was great.

    Stayed in November 2024

  • Reviewed: 10 November 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Standard Room with Two Queen Beds
    • Stayed 1 night

    It felt the facilities were a bit dated. initially we had a room it was hotter than an oven we had issues with A/C but were able to change rooms. The bathroom was old and the faucet was rusty.

    Staff were exceptional. really attentive to all our needs and quick to respond.

    Stayed in November 2024

  • Reviewed: 26 September 2024

    10
    Exceptional
    • Business trip
    • Group
    • Standard Room with Two Queen Beds
    • Stayed 1 night

    No comment

    The location is convenient as it is close by the airport

    Stayed in September 2024

  • Reviewed: 16 August 2024

    1.0
    Horribly overpriced!
    • Business trip
    • Group
    • Standard Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Literally everything…Standby to get screwed over with the price. They aka carte EVERYTHING here. Best advice, skip Palau

    Nothing

    Stayed in August 2024

  • Reviewed: 15 April 2024

    10
    Good value
    • Leisure trip
    • Couple
    • Standard Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    didn’t offer any discount even though I was checking in very late and out very early. Not located in the center so only realistic if you’ve rented a car.

    Turned out to be a great option. Rooms have everything you need, good A/C, good WiFi. Only paid 99 plus 20% tax (ridiculous % but it’s Palau) so 119.34 was the total. Sounds expensive but compared to other options in April this is a top option if you have a car. Breakfast was okay, warm food but not a buffet. Didn’t see any other guests but I checked in late and checked out very early for Smile Air and then IMPAC snorkeling. Property has a small fitness center even though it is not listed on Booking as having one.

    Stayed in April 2024

  • Reviewed: 2 March 2024

    10
    Lovely colonial hotel
    • Leisure trip
    • Family with young children
    • Standard Room with Two Queen Beds
    • Stayed 4 nights
    • Submitted via mobile

    The deck chairs at the pool need renewal.

    Loved it, especcially the decor which katapults you back to colonial times. The pool landscape was amazing

    Stayed in February 2024

  • Reviewed: 26 February 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Room with Two Queen Beds
    • Stayed 7 nights
    • Submitted via mobile

    Choosing this hotel was the best thing we could have done! The best staff I have ever had the pleasure to meet, we were helped in every aspect. great swimming pool, for me the location is great, quiet, a bit from the center of Koror! I recommend it to anyone going to Palau! When I come back, I will only go there!

    Stayed in February 2024

  • Reviewed: 26 February 2024

    6.0
    Probably would stay in an area where we could walk to something next time.
    • Leisure trip
    • Couple
    • Standard Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Couldn't watch TV because the internet was so bad.

    Close to the airport

    Stayed in January 2024

  • Reviewed: 27 August 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in August 2025

  • Reviewed: 6 May 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in May 2025

  • Reviewed: 6 April 2025

    7.0
    Good
    • Business trip
    • Couple
    • Standard Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in April 2025

  • Reviewed: 14 January 2025

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Standard Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in December 2024

Showing 1 – 25

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