Reviews of Airai Water Paradise Hotel & Spa 3 stars
P.O. Box 8067, Koror, Palau, 96940 Koror, Palau
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Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 2 July 2025 · Stayed in June 2025
Verified reviewWelcoming and relaxing Near airport. Staff very accommodating
Needs updating
Reviewed: 6 May 2025 · Stayed in May 2025
Verified reviewReviewed: 28 April 2025 · Stayed in April 2025
Verified reviewPlace used to be awesome. Now aged and pool area in disrepair. Staff very friendly and very accommodating as much as possible.
Have shuttle service but driver rarely available.
Reviewed: 6 April 2025 · Stayed in April 2025
Verified reviewReviewed: 1 February 2025 · Stayed in February 2025
Verified reviewVeryyyyy close to airport, I arrived at 1:30 am , after a 22 hour flight, I had an excellent personal pickup for no extra charge & felt very safe. Front desk are so amazing, answered all my questions, and very knowledgeable and informative
Pool is awesome , with a 50 meter pool etc. , but lounge chairs are made of wood, very uncomfortable with No pads , your not able to move because it weighs a ton, such beautiful surroundings but uncomfortable chairs, no pool service with drinks and chairs
Reviewed: 1 February 2025 · Stayed in January 2025
Verified reviewVery helpful staff, nice breakfast everyday, close to airport with a free shuttle. Only 1.5km to Super Centre
Not central in Koror but was ok for us as we had a car and was very close to airport. We wanted to explore the Big Island of Badelbaob so it was ideal for that. Also has a water park so can be noisy at times with the kids enjoying themselves.
Reviewed: 29 January 2025 · Stayed in January 2025
Verified reviewDid not have Breakfast due to leaving hotel at 1130 pm for late flight. They gave us voucher towards dinner instead. Dinner surprisingly excellent. Excellent food with great service and good price. The free shuttle and 5 min ride to airport was great. Main reason why we booked the hotel was the proximity to airport, coming off a dive boat. We only stayed at hotel for 12hrs The staff is very friendly and helpful
It is a very dated and very run down hotel. In its prime it must have paradise. But now we felt like we were in a twilight zone. We got there at 10am . Charged us for early check in. Spa non existent, but they gave a us a $5 shuttle to the mall where i had a great massage. The pool area with the slides are totally run down. They do have a 50m pool but we were hesitant to go in. It is located in a jungle area, very green and lush surroundings. You can see the ocean but not walk there. We would not stay there again.
Reviewed: 20 January 2025 · Stayed in January 2025
Verified reviewBeautiful location and grounds. Friendly staff. Close to airport with shuttle. Great price.
Overall cleanliness of the property's exterior could've been better. Very moist place leading to musty look and smell, even inside air conditioned rooms. Little tired looking resort, a face lift would make it amazing!
Reviewed: 14 January 2025 · Stayed in December 2024
Verified reviewReviewed: 31 December 2024 · Stayed in December 2024
Verified reviewComfortable stay close to the airport
Limited drink selection at the bar
Reviewed: 21 November 2024 · Stayed in November 2024
Verified reviewClose to the airport with free airport transfer. Swimming pool was great.
Property is really old - you can tell from the showers and its plumbing.
Reviewed: 10 November 2024 · Stayed in November 2024
Verified reviewStaff were exceptional. really attentive to all our needs and quick to respond.
It felt the facilities were a bit dated. initially we had a room it was hotter than an oven we had issues with A/C but were able to change rooms. The bathroom was old and the faucet was rusty.
Reviewed: 11 October 2024 · Stayed in October 2024
Verified reviewReviewed: 26 September 2024 · Stayed in September 2024
Verified reviewThe location is convenient as it is close by the airport
No comment
Reviewed: 5 September 2024 · Stayed in August 2024
Verified reviewReviewed: 19 August 2024 · Stayed in August 2024
Verified reviewThe staff were awesome, friendly and easy to talk to. Beautiful landscaping by the pool area.
All in all it was great.
Reviewed: 16 August 2024 · Stayed in August 2024
Verified reviewNothing
Literally everything…Standby to get screwed over with the price. They aka carte EVERYTHING here. Best advice, skip Palau
Reviewed: 1 June 2024 · Stayed in June 2024
Verified reviewAll the staff were very helpful and great. Room was good with toilet amenities. Clean and fresh sheets and towels. Free breakfast is a plus. Water dispenser at the corridor. Also hotel can arrange jelly fish tour if you haven’t got any tours arranged.
None
Reviewed: 1 June 2024 · Stayed in May 2024
Verified reviewGreat location for transit. Just a few minutes from the hotel. Enjoyed the water slides.
My bathroom was a little dated and could use an upgrade.
Reviewed: 6 April 2024 · Stayed in February 2024
Verified reviewConveniently close to the airport and free shuttle
The restaurant was very quiet. Did not have all beverages or menu items available. Felt like a limited choice.
Reviewed: 2 March 2024 · Stayed in February 2024
Verified reviewLoved it, especcially the decor which katapults you back to colonial times. The pool landscape was amazing
The deck chairs at the pool need renewal.
Reviewed: 26 February 2024 · Stayed in February 2024
Verified reviewChoosing this hotel was the best thing we could have done! The best staff I have ever had the pleasure to meet, we were helped in every aspect. great swimming pool, for me the location is great, quiet, a bit from the center of Koror! I recommend it to anyone going to Palau! When I come back, I will only go there!
Reviewed: 26 February 2024 · Stayed in January 2024
Verified reviewClose to the airport
Couldn't watch TV because the internet was so bad.