No flexibility for check in even if the room was available

Clean

Stayed in July 2025

The breakfast is the only thing I thing that could be improved as it was a little sparse for a 4 star hotel. I understand that there were few guests staying and they likely didn't want to waste food. When they heard I was vegetarian, however, they immediately adapted the menu which was nice of them.

The staff in this hotel were all exceptionally friendly and helpful. Nothing was too much for them. Grace in particular at the front desk helped with many arrangements. It is not clear why they did not have more guests as everything was good and the rooms all have a nice bay view. They have free parking right at the hotel. And the hotel pricing is fair. I looked at he other top end hotels in the town and one were quite a bit pricier. the other about the same.

Stayed in July 2025

Low water pressure on hot water. Bathroom had wall of glass see through window. Why? The bath/shower has no seal so showering splashes water all over the floor.

Quiet great view of T-dock cove. Bathroom was clean and worked great. Amenities include toothbrush/toothpaste. Soap, shampoo and conditioner. Comb and super quiet vortex dryer with cold button was great.

Stayed in July 2025

Comfortable room. Friendly and helpful staff

Stayed in April 2025

Would have been nice to have English channels on TV. There's a nice spot to watch the sunrise and sunset at the end of the road, but there are some scary barking dogs you have to pass.

Hotel is clean, the beds are firm, breakfast wwas a good spread of Chinese and western choices. Enjoyed the bath tub in my room and had great water views.

Stayed in April 2025

The views from our room was amazing, and the room was clean and tidy. The front desk staff were very helpful, and I loved that they encouraged us to refill our water bottles — and provided the water jugs to do so.

Stayed in April 2025

The breakfast. Poor. Always the same food.2 days we were alone and no breakfast served. Only few things we asked. No sweeties. Absolutely to improve !!! Unfortunately no lift ! Only stairs !

All the Guys of reception were kindly, helpful and polite. A special mention for Miss Flora and Mr Christian ! Very kind and available the staff of the rooms, gave us all the items we need more ( chair and pillows ). Good room face to the sea. Free parking.

Stayed in February 2025

No coffee/tea in the room Breakfast would have been tasty if it had been hot.

Size of the room. Quiet location.

Stayed in February 2025

We had a little mishap with the bathroom door lock, but it was addressed and fixed very quickly.

The staff was outstanding and the premises very clean. The water view was very pleasant.

Stayed in February 2025

Very friendly staff. Clean rooms. Location allowed walking to town. Neighborhood more local than touristy and we felt safe.

Stayed in February 2025

The wifi is not great, the description of the hotel facilities are interesting as we couldn‘t find the garden, and the bar is basically the breakfast room.

The room is extremly clean, and the staff went above and beyond to help with anything we needed.

Stayed in February 2025

ok

Stayed in February 2025

Many people at the front desk didn’t speak English and it was hard to communicate.

Size of room. Employees.

Stayed in February 2025

Breakfast was not very diverse and dishes were not refilled.

Nice rooms with Balkony. 10 min by foot to restaurants.

Stayed in December 2024

The lighting in the room was “sterile”

The location by the sea

Stayed in December 2024

Pictures were better than the rooms in reality. The place is slightly outdated. Altogether, it is quite expensive for what you get.

The staff were really friendly. The location is OK. About 15 minutes to the town center.

Stayed in November 2024

There's no AC at restaurant. A liitle bit hot at breakfast place.

Good location. The staff are all nice and helpful. The room is clean and large.

Stayed in August 2024

Breakfast could be more varied

Location is nice on the border of the ocean, a little remote but only 10-15 min walk to the center. Dogs mentioned by some are no issue very relaxed no threat,

Stayed in September 2024

It’s a bit father away from the dock if you are going to snorkeling. If you don’t or cannot walk a few hundred meters, you’ll need taxi every time you go out of the hotel. The public area in second and third floor is not air-conditioned. During our stay, it’s hot to walk in the hallway or dine in the hotel’s restaurant.

The bread-fast was really great. We stayed there for five nights and the chef tried to change up some of the dishes so we wont be eating the same thing everyday. The service is also great. The staff was eager to assist and accommodate our needs. The view of the sea is also really great.

Stayed in August 2024

Noisy renovation works ongoing, but should be finished soon. Only Chinese TV programs. Not much infrastructure around the hotel. The biggest setback however is the breakfast: A few (all cold!) Chinese dishes that are absolutely incompatible with Western palates. I bought my own muesli, milk, yoghurt and cheese for breakfast. Also tried a pizza for dinner and was very disappointed.

Big, newly renovated room with comfortable bed. Due to the ongoing renovation works I was upgraded to a Deluxe room with gorgeous views of the sunset from the big balcony. The reception staff was very welcoming, friendly and efficient, they can also help with car rental, laundry, booking of tours and dinners, and organize transfers to and from the airport with the hotel bus (20 USD).

Stayed in August 2024

Bit of a walk (15min) to town area - which can be a bit scary given the menacing dogs roaming free. Take a USD5 taxi, it is safer.

This Chinese hotel was better value for money than most options in Palau. Laundry was cheap and good - which was a plus. They arranged all taxi transfers

Stayed in July 2024

The staffs are very nice and the room is good.

Stayed in June 2024

There seemed to be several things in need of repair. Several rooms were open to expose supplies from floor to ceiling. A railing from second to third floor is for looks only and cannot be trusted for balancing a person.

It was spacious and kept clean.

Stayed in May 2024

The breakfast is very basic. The air con could be a bit more efficient.

The balcony is huge and the view is magnificent. The staff is also very friendly. Possible to rent a car with a short notice for a good price. Good Wi-Fi. Walking distance to shops and restaurants.

Stayed in May 2024