Food isn't great, the breakfast buffet caters only to asian palates and the hot food was cold despite being kept in a warmer. The bar closes earlier than stated hours, and God only knows where the spa was-never found it. The shower was challenging. Kept turning off and having no water randomly. The bed was hard, like sleeping on a yoga mat on the floor. Might suit some people.

Location is central, room is comfortable.

Stayed in February 2025

The breakfast was too asiatic

The workers where really helpful. Clarisa from the front desk was outstanding: always with a smile, helping with all the arrangements.

Stayed in January 2025

Breakfast oriented mostly towards Chinese guests

The rooms were clean, spacious, with balconies and sea view. The staff were very helpful

Stayed in January 2025

Very clear and comfortable. Close to downtown with easy access to stores and restaurants. The staff went way above normal to accommodate our short stay.

Stayed in October 2024

I came for vacation to wake up and enjoy leisure time to wake up and go to sleep when I wanted. The restaurant is closed after 9 AM and nothing is opening until 12. Lunchroom cafe closes 1:30 and nothing to eat if you come back from an outing after that time. No exceptions. The same for after dinner. If you arrive from the airport late at night you starve till morning. Definitely not a vacation resort.

Great friendly staff.

Stayed in October 2024

The restaurant is closed after breakfast, lunch and dinners. We cannot eat or order in between. There is no place to eat or drink if we are not in those time frames. The owners of the hotel should consider the fact that we arrive after 10 pm on a long flight and should have 24 hour service if some kind.

Great staff

Stayed in October 2024

Breakfast selection could have been better. Now much selection for westerners.

Breakfast could have been better to cater for people with specific dietary needs.

Stayed in April 2024

The bathroom needs a little update.

Spacious rooms, great location in the center of Koror. The ocean view was particularly nice, as was the balcony. Nice pool area and good breakfast. Very friendly and accommodating staff.

Stayed in February 2024

Price was high

Staff Nina Tai was very helpful

Stayed in December 2023

The beds were very very hard, not comfortable. Some of the hotel is starting to look quite tired and need some work.

The staff were excellent, friendly, helpful, always happy.

Stayed in November 2023

We asked about a late checkout on day 2 of our stay but even though the hotel was clearly under 50% full we were told they couldn’t tell us about late checkout until the day we were leaving. Clearly a company policy but rather odd.

Stayed in July 2023

Breakfast was Acceptable but would have liked an egg station. Bathtub was slippery .I am currently staying at Paradise Resort Club which is more expensive and vastly inferior. Will complete review when I leave here. Wish I had stayed at Palasia again

View from room was great . Staff were wonderful and close to many restaurants and two good grocery stores.

Stayed in August 2023

No hot water, switch too far from beds

Rooms pretty Clean, The location was important as it rained a lot

Stayed in August 2023

All staff is super helpful and friendly

Stayed in February 2023

Nice property recently reopened post-Covid. Very helpful staff found a snorkeling tour for me. Free shuttle will meet your flight and bring you baxj to the airport.

Stayed in January 2023

I booked a stay at Palasia for my mum and her friends as a special treat for Mother’s Day, and hoped they would have a relaxing and enjoyable experience. Unfortunately, it was anything but that. The room was very dirty — the floor was so dirty that my aunts feet turned black just from walking around barefoot. The air in the room was extremely stuffy, making it uncomfortable to stay in. The beds were of such low quality that they slid around with the slightest movement, which made resting difficult. To make matters worse, no bellboy was available to help carry their luggage to the room. When we requested a first aid kit, it took a maintenance staff member to bring one, and the contents were labelled only in Chinese — we couldn’t understand what any of it was, even with Google Translate. The TV channels kept cutting out, and the water in the bathroom wouldn’t heat up , perhaps something was not working with the heater. For the price I paid, I expected basic standards of cleanliness, service, and comfort. What my mum and her friends experienced was not just disappointing — completely unacceptable. I cannot recommend this hotel and I urge management to seriously reconsider how they handle housekeeping, customer service, and facility maintenance. This was a Mother’s Day gift, and instead of relaxation, it caused stress and frustration.

Central location

Stayed in May 2025

Very ordinary breakfast

Extended check out accommodation

Stayed in September 2024

Nothing

Convenient, comfortable, alert and helpful, kind staff.

Stayed in July 2024

Thing's getting weird , cause this property allowed private detect to spy it's customer.

it's closed at the town

Stayed in April 2024

Half of the hotel was shutdown, rooms had a strong smell of humidity. Hotel is a old, needs some renovation.

The first room had and incredible strong smell of humidity, the transferred us to a better room which had much less smell.

Stayed in August 2023

We didn’t like loud road and noise from auto repair shop in front of the hotel. This hotel is not waterfront it’s noisy and old. If you looking for comfort avoid this place

Nothing

Stayed in August 2023

Friendly and helpful staff, flexible check out

Stayed in November 2022

There are no comments available for this review

Stayed in May 2025

There are no comments available for this review

Stayed in January 2025