Wi-Fi could be improved – it tended to drop out and required re-logging in frequently – and the bar opening hours could start a little earlier

Palau Royal Resort is in an excellent location with beautifully maintained grounds that make it a pleasure to walk around. The rooms were comfortable and well-kept, and the staff were consistently friendly and welcoming, adding to the relaxing atmosphere. While the Wi-Fi could be improved – it tended to drop out and required re-logging in frequently – and the bar opening hours could start a little earlier, these were minor points in an otherwise wonderful stay. I would happily recommend Palau Royal Resort for anyone visiting Palau.

Stayed in May 2025

Lovely pool, great breakfast, delightful staff. The lobby is over a big open aquarium with lots of sea creatures that kids get to feed (i felt so bad for the captured turtle etc - but my kids loved this so much)

Stayed in April 2025

Cocktails were not the best.

Location was great. Lots of restaurants nearby with delicious and fresh seafood and other food. The pool and beach were great and the staff were very helpful.

Stayed in April 2025

Really basic/uninspired/unloved rooms. For the price breakfast should’ve been included.

Beautiful grounds.

Stayed in February 2025

Very bad WiFi

Stayed in February 2025

Nothing (might not be as perfect as other 4 star hotel in Asia, but it’s already super great considering its in small island and almost everything is imported)

Great location with private beach and port, so the boat can pick us up and drop us directly at the resort’s port!

Stayed in February 2025

Sewage problem, had wanted very much to enjoy the Private Beach for relaxation, for months, but area was off limits due to contamination issues, this along with location after a week on a liveaboard was the primary reason why i choose this resort.the gym did not have a floor to strech on, no chin up bar etc.

Pool, Bar, spa, room, balcony, excellent staff

Stayed in February 2025

Minor - The gym was good, decent selection of machines and the free weights were a bonus - but the space was small/crowded and could have used a fan to circulate the air better.  Even when I was by myself it felt stuffy in there and most of the time the windows were sweating/fogged.

I chose the resort for the beach and swimming facilities.  They did not let me down - really enjoyed the beach and sitting out listening to the water while reading my book.  LOVED the little balcony - I used it every day a little bit even if it was just while drinking my morning tea in the room.  The full spa was an added bonus - we both had massages while at the resort and they were great.  The grounds were really beautiful - from the amazing fish pond (and little kids can feed the fish in the evening daily) to the beautiful plants - added to the tropical paradise.  We stopped in at several other places/hotels/resorts to eat (within walking distance of the resort) and check them out and I was really happy with my decision to stay at the Palau Royal Resort because of the amenities and layout/landscaping.  We had wanted to play pool but never got a chance.  The pool table was a nice discovery.  The staff were super helpful and the ability to use a laundry room before we left was really appreciated.

Stayed in January 2025

The wifi is pretty bad. (Probably not only here). Better to to pre-book tours than do it from the hotel. Other than that it is refreshing to turn off!

Location is brilliant. We used the dive shop at the hotel. We did not book breakfast, just decided daily, which was a good choice for us. Everything is there what’s needed. The private beach is lovely and the spa is really nice.

Stayed in December 2024

WiFi was terrible. When it did connect it worked fine but it constantly disconnected and required login every time. I was logging in on average 10-15 times a day. Very frustrating

Room and balcony very clean and spacious, excellent view of the marina. The staff were helpful and friendly. Beach and pool were stunning but the outside pool bar was closed, however, there is another bar in the restaurant. I didn't eat in the hotel so not sure on the food but the drinks were priced in line with the surrounding restaurants/bars. The dive centre on site is also very convenient. That being said, the other dive centres arrange free transport.

Stayed in December 2024

The WiFi signal and speed inside the room were not very stable. It's recommended to use the WiFi in the lobby if you need to upload photos or videos.

The location is excellent, with good restaurants and a mini mart nearby. The staff were super friendly and helpful. I highly recommend the Mandara Spa at the hotel. The ocean view from the superior premium twin room was wonderful, and the room was well-equipped.

Stayed in October 2024

The buffet breakfast was very disappointing...cold rubbery eggs! Food and drinks were very expensive and buffet quality was hit and miss. Would recommend the pizza and gyoza only. Luckily there were better places to eat close by and a mini mart over the road.

Great location and staff were very helpful. The lagoon and beach was a bonus on days we didn't have a tour booked. Easy walk to a few good restaurants and a 10 minute drive to town.

Stayed in September 2024

The food was mediocre, we found mold in our meals twice, and the overall buffet quality was lacking, unfortunately. Service was okay at best, with rather unmotivated staff and some smaller hiccups. The whole hotel was full of military personnel in uniforms who apparently booked it for an event, but that didn't quite make it a luxury holiday vibe for the other guests. It looks like the military is regularly or permanently using the hotel facilities with special spa offers for them, etc.

Private beach is beautiful, and the location is pretty central with nice restaurants nearby. We could leave our luggage here for a whole week while we were on a liveaboard. The fish pond with many tropical fish and a turtle and a daily feeding is nice.

Stayed in September 2024

Reception and restaurant door staff aloof, strained politeness. No milk or milk powder for coffee / tea in room. Was told this is standard and not available. Room rates expensive, breakfast not included. Room service dinner - horrible - oversalted and arrived cold.

Good facilities, big rooms. Cleaners and wait staff lovely,

Stayed in September 2024

Feed the fish in lagoon entrance on time (4:45-5:00 daily) as advertised. Never got to see them feed. Improve the video capability of the TVs to allow streaming and to connect cameras/videos to see daily diving on the Big Screen. The elliptical in the exercise room was barely usable due to interface/software problems. The mechanics of the machine itself were fine.

Very accommodating staff. On premise washers/dryers for guest for which they made change and supplied detergent. Loved the fish lagoon, especially the Napoleon Wrasse cruising the surface water like an aircraft carrier making a bow wake.

Stayed in May 2024

Some drunk drivers over-speeding in the night, making nosies and deterred people to walk outside.

Nice staff and good facilities, like the clean private beach and swimming pool.

Stayed in April 2024

Food in restaurant could be better. Was missing more fresh fruit during breakfast

Close to beach/sea and various restaurants Great view

Stayed in April 2024

very nice hotel. good location. a bit pricey but you're worth it! Nice little beach. good warm pool!

Stayed in April 2024

maid was kinda overbearing lol kept knocking on the door wantting to clen the room and had the do not disturb light outside the door on...but it was in poor working order...alos palu needs wastewater plumbing..most folks from the western world do not use Bidet's

Sunday brunch was really great!! Bakery Perfect

Stayed in March 2024

The swimming pool would be more perfect if there is some shadow area.

Well equipped with nice facilities, easy access to the ocean with a private harbor

Stayed in April 2024

Price was on the high end.

Breakfast buffet was quite good. All the hotel staff were very friendly and helpful. I really appreciate little things like the fact they provide laundry detergent. I also liked that they provided guest laundry machines.

Stayed in February 2024

The breakfast buffet wastes very little food when it's shutting down. If you get there late (9:00+ when it closes at 9:30), expect slim pickings. You can still get an omelette made to order, but don't expect more cut fruit to appear. Hotel wifi login page constantly de-auths your devices. The login is annoying, and you'll end up memorizing the username/password and regularly re-entering it. The wifi can be super slow depending on location. I had a work video conference call at 5am that I couldn't avoid, which I intended to take from the IT conference room to avoid waking my family. The 2GHz wifi (couldn't get 5GHz) was lossy and high latency at 4:45am. I ended up rigging up an ethernet connection which worked, but a non-computer person wouldn't be able to do this... so if you're intending to do synchronous work from the resort, I recommend a dry run or two if it's important.

The location in Koror is great for access to restaurants, tours, etc. The beach and pool are great for the kids. The staff are friendly and helpful. We stayed in the renovated rooms and the interior was modern and comfortable. My family of 6 was very happy with the resort, and we'll certainly consider it when we return to Palau.

Stayed in January 2024

The food in the restaurant been dissapointing, so we eat elswhere. This hotel is more like 3 star in Europe.

Nice beach area, view from the room, location

Stayed in December 2023

Sort of off season but beach bar wasn't open. Slight issue arranged pick up from airport.

Very friendly staff. Up graded property from previous visit. Room was nice. Enjoyed the balcony. Breakfast was excellent. All the amenities. Close to snorkeling park. Nice on site shop and scuba store. Always enjoy the little beach area. Nice little coral reef starting.

Stayed in October 2023