Reviews of Sea Passion Hotel 3 stars
P.O.Box. 10068, 96940 Koror, Palau
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Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewLoved the location and private beach. Amazing. Ultimately it was the staff that made it so great - so helpful and friendly and they helped organise balloons and a cake for my son’s birthday which he loved.
Very little
Reviewed: 21 July 2025 · Stayed in June 2025
Verified reviewLocation - central to all aquatic operators, restaurants and local convenience stores. The hotel has its own little beach where you can swim as well as access to reasonable snorkeling with large clams and fish life out front. The front desk staff were a highlight as they were super friendly and helpful.
The smell in the elevator! The price is OTT, but is in line with Palau…..
Reviewed: 5 July 2025 · Stayed in June 2025
Verified reviewReviewed: 30 June 2025 · Stayed in June 2025
Verified reviewReviewed: 14 May 2025 · Stayed in May 2025
Verified reviewGreat staff
Reviewed: 29 April 2025 · Stayed in April 2025
Verified reviewIt’s definitely faded glory to say the least, but it was probably very nice when it first opened. It’s really a great location, and pretty. It’s just a little frayed around the edges.
Other than the location, everything else was pretty low quality.
Reviewed: 27 April 2025 · Stayed in April 2025
Verified reviewThe location was excellent, close to restaurants and diving operations for tours. The outlook was beautiful and nice to have own beach area. The staff were excellent - always happy to help with booking restaurants, car hire etc.
Breakfast wasn’t the best but having the omelette station was good for us.
Reviewed: 10 April 2025 · Stayed in April 2025
Verified reviewThe location of this hotel, the private beach, and the pool are amazing. You can snorkel around the private beach and see beautiful coral and reef fish. The beach bar is also lovely to sit at :) The rooms are large and have good facilities, breakfast is tasty (freshly made eggs to order), and the staff are incredible (they made our stay so much better).
Our rooms had a tiny balcony which you couldn't sit on, and everything smelt a bit musty. We also had a problem with a lot of bugs in our room (didn't bother us but might bother some) and there was alot of very loud consutrction happening all day in the reception - the staff are saints for putting up with it. Given how pricey it was, I felt value for money was lacking.
Reviewed: 21 March 2025 · Stayed in March 2025
Verified reviewGood location Good value for money
Reviewed: 19 February 2025 · Stayed in February 2025
Verified reviewThe location of the hotel is perfect it’s not far from the main town. Ngermalk trail is 10 minutes away walking. Great location to take tours to all the best locations within Palau.
For us there was nothing that we didn’t like about the hotel.
Reviewed: 23 January 2025 · Stayed in January 2025
Verified reviewReviewed: 22 January 2025 · Stayed in January 2025
Verified reviewReviewed: 18 January 2025 · Stayed in January 2025
Verified reviewReviewed: 8 January 2025 · Stayed in January 2025
Verified reviewHotel beach was very nice, location island also good with markets and restaurants within walking distance
Even though I was staying only until 11pm at night due to my fligjt and that the hotel was absoluty EMPTY, hotel manager didn't allow me to do early check-in without paying a $60 dollar fee
Reviewed: 23 December 2024 · Stayed in December 2024
Verified reviewReviewed: 13 December 2024 · Stayed in December 2024
Verified reviewlocation good, staff friendly and very helpful.
Would have been good to have more fruit options for breakfast.
Reviewed: 9 December 2024 · Stayed in December 2024
Verified reviewReviewed: 5 December 2024 · Stayed in November 2024
Verified reviewBig room
Airport transfers would have been 44$ for one person. Excessive price. Snorkeling in front of their beach very bad, almost no visibility. Speed boats coming in with insane speed into the bay. Very dangerous for swimmers. Even though we asked before where we can swim, nobody warned about those crazy speed boats. We needed a SIM card. Lady at the reception tried to sell us one for 25$ !!! SIM cards in Palau cost 10 $ with already 8GB of data. We had a very bad experience with lots of scams in the Philippines just before coming to Palau. So having most of the hotel staff being from Philippines and witnessing this tried scam for SIM card, we cannot trust this hotel. AC super noisy. Neighbours smoking on balcony, so smoke ended up in our room when trying to get fresh air
Dear Valued Guest, Thank you for choosing Sea Passion Hotel and for sharing your valuable feedback. We sincerely apologize for the issues you encountered during your stay and would like to address your concerns as follows: Airport Transfer Pricing: Our airport transfer service is priced at $22 per person. For single passengers, a two-person rate of $44 applies. This pricing reflects local operational costs and service quality standards. We understand this may have exceeded your expectations and will review our pricing strategy to offer more competitive rates in the future. Snorkeling Experience at Our Beach: We regret to hear about the low visibility you experienced while snorkeling at our private beach. The marine environment in Palau is influenced by tidal conditions, which can affect water clarity. Generally, visibility improves during high tide. Regarding speedboats entering the bay at high speeds, we have reported this issue to the relevant authorities. Local regulations mandate that vessels slow down within the Koror area. We will enhance our monitoring to ensure water safety and provide clearer safety guidelines upon check-in. SIM Card Inquiry: Our hotel does not directly sell SIM cards. During your stay, which coincided with Thanksgiving Day when the local telecom company (PNCC) was closed, we understood your urgent need for a SIM card. To assist, we inquired with nearby stores, which offered SIM cards at $25. We also informed you that PNCC operates from Monday to Friday. We will reassess our approach to such services to ensure more reasonable solutions for our guests. Air Conditioning Noise and Neighboring Smoking: We apologize for the inconvenience caused by the noisy air conditioning. Our maintenance team has addressed and resolved this issue. Regarding smoke entering your room from neighbors smoking on the balcony, all our guest rooms are non-smoking. We will strengthen our inspections and management to ensure all guests' comfort. We highly value your feedback and are committed to continuously improving our service quality. We hope to have the opportunity to serve you again in the future and provide a more pleasant stay. Sincerely, Sea Passion Hotel
Dear Valued Guest, Thank you for choosing Sea Passion Hotel and for sharing your valuable feedback. We sincerely apologize for the issues you encountered during your stay and would like to address your concerns as follows: Airport Transfe… Show more
Reviewed: 5 December 2024 · Stayed in December 2024
Verified reviewBeach it’s really lovely
Breakfast service was really poor
Reviewed: 2 December 2024 · Stayed in November 2024
Verified reviewReviewed: 1 May 2024 · Stayed in April 2024
Verified reviewReviewed: 29 April 2024 · Stayed in April 2024
Verified reviewA super friendly and helpful staff, great breakfast and lovely outdoor facilities all made this a great place to stay.
Nothing
Delighted to hear about your great experience! We're thrilled you enjoyed our friendly staff, breakfast, and outdoor facilities. Thank you for choosing us, and we look forward to your next visit.
Reviewed: 28 March 2024 · Stayed in March 2024
Verified review-The beach, the greenery hills - one of the few hotels with a beach -Big rooms - extremely friendly staff
-The breakfast was horrible (in European standards) And no tropical fruits (beside oranges), no genoiseseries, no cappuccino - too expensive for what it is. Not good value for money.
Thank you for highlighting the aspects you enjoyed, such as our beach, greenery, spacious rooms, and friendly staff. We're disappointed to hear that breakfast did not meet your expectations and acknowledge your concerns about value for money. We're taking your feedback seriously to make improvements. We appreciate your honesty and hope to have the opportunity to serve you better in the future.
Thank you for highlighting the aspects you enjoyed, such as our beach, greenery, spacious rooms, and friendly staff. We're disappointed to hear that breakfast did not meet your expectations and acknowledge your concerns about value for… Show more
Reviewed: 20 January 2024 · Stayed in January 2024
Verified reviewVery roomy, comfortable.
Rottting stench in the room no matter how much AC and fan we used.
Thank you for your feedback. We're sorry to hear about the unpleasant odor in your room. We are addressing this issue to prevent it from happening in the future. We appreciate your understanding and hope to have the opportunity to serve you better on your next visit.
Thank you for your feedback. We're sorry to hear about the unpleasant odor in your room. We are addressing this issue to prevent it from happening in the future. We appreciate your understanding and hope to have the opportunity to ser… Show more