7.4

Reviews of West Plaza Malakal

P.O. Box 280, 96940 Koror, Palau

  • Tyler

    Reviewed: 24 June 2025 · Stayed in June 2025

    Verified review
  • 7.0 Good
    Obketang

    Reviewed: 22 March 2025 · Stayed in February 2025

    Verified review
  • Stuart

    Reviewed: 5 March 2025 · Stayed in February 2025

    Verified review

    Good Hotel We only stayed one night but everything was Good

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  • Azin

    Reviewed: 16 January 2025 · Stayed in January 2025

    Verified review

    Very friendly staff, good room service, good shower with amenities. Good value for the money

    The bed wasn't really comfortable. The location was good for us to go to the nearby dive shop but it's quite far from the city center.

  • Rsei

    Reviewed: 14 January 2025 · Stayed in January 2025

    Verified review

    Great breakfast location

    the noise from nearby club... beds need a bit of an upgrade...

  • Peter

    Reviewed: 3 January 2025 · Stayed in December 2024

    Verified review

    Staff were mostly friendly except for the elderly lady when I told them they double billed me. She offered no help.

    Being double billed, it could have restricted my funds. I also found the stay very noisy both fridge and aircon kept me awake as very dated.

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  • 7.0 Good
    Lee

    Reviewed: 2 January 2025 · Stayed in January 2025

    Verified review
  • Jerome

    Reviewed: 30 December 2024 · Stayed in December 2024

    Verified review

    The staff went out of their way for us. Big shout out to Rebecca the owner who took us to the airport when our driver let us down.

  • Eugenelle

    Reviewed: 24 October 2024 · Stayed in October 2024

    Verified review
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  • Suying

    Reviewed: 15 October 2024 · Stayed in October 2024

    Verified review

    Great value for 2-3 pax. Clean and comfortable. They were flexible and understanding with check in and out time. Walking distance to the major dive and tour operators.

    For the price point, some basic coffee and tea sachets could be provided. Refillable water would be more environmentally friendly than bottled water.

  • Adam

    Reviewed: 16 September 2024 · Stayed in August 2024

    Verified review

    Website mentioned ocean view which it didn’t have! When asked to shorten we were charged a fee after much reluctance. It was right next to a bar with noisy customers coming and going.

  • Arunvyshakh

    Reviewed: 30 June 2024 · Stayed in June 2024

    Verified review
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  • Burge

    Reviewed: 27 April 2024 · Stayed in April 2024

    Verified review

    The internet was faster than the other hotel but it was not secured. There was also a limit on devices.

    The rooms are a complete fire hazard. They clearly have issues with theft so they welded the balconies shut. In the event of a fire you could not escape. I'm surprised palau fire code allows this.

  • Gabino

    Reviewed: 21 April 2024 · Stayed in April 2024

    Verified review

    The location is very good and very convenient. I wasn't able to have breakfast but I'm sure it was good. Excellent customer service!!

    Everything was great!!

  • Katja

    Reviewed: 4 March 2024 · Stayed in March 2024

    Verified review

    Room spacious, employees super supportive, small market and diving centers in walking distance

    poor maintenance, no restaurant open for breakfast, karaoke place right next door, One got coffee toasted bread, eggs, butter, jam on your room

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  • Vincent

    Reviewed: 25 February 2024 · Stayed in February 2024

    Verified review
  • Vance

    Reviewed: 23 January 2024 · Stayed in January 2024

    Verified review

    This review has been hidden because it doesn't meet our guidelines.

  • Catherine

    Reviewed: 21 November 2023 · Stayed in November 2023

    Verified review

    All of the staff are amazing! They take pride in their job and are incredibly pleasant to deal with. Two restaurants are just steps away, and a little grocery store within walking distance

    If you’re looking for a resort with a lot of amenities, this is not the place for you. No spa, no pool, not downtown, but it’s great for a couple of nights stay

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  • Catherine

    Reviewed: 19 November 2023 · Stayed in November 2023

    Verified review

    The accommodations were exceptionally clean and comfortable. All of the staff were so wonderful and truly cared about making sure everything was just perfect. The location had two restaraunts within steps and a grocery store all within walking distance. Or they would arrange a drive to take you wherever you wanted to go. Oh, and a Dive shop close by!

    Everything was perfection!

  • Bach

    Reviewed: 15 October 2023 · Stayed in October 2023

    Verified review
  • Harry

    Reviewed: 17 June 2023 · Stayed in June 2023

    Verified review

    Great location for my business Friendly staffres

    Restaurant next door closed. Does not open until 10a.m.

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  • Devon

    Reviewed: 19 April 2023 · Stayed in April 2023

    Verified review
  • Harry

    Reviewed: 24 March 2023 · Stayed in March 2023

    Verified review

    friendly staff

  • Wilfred

    Reviewed: 9 January 2023 · Stayed in January 2023

    Verified review
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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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