Reviews of Mandala Hotel 3 stars

It was close to the beach area

The hostess was really rude. She needs to learn how to be more hospitable and besides she didnt speek one word of English, at least be nice about it, especially to us who are visiting the area for the first time!

The location was very near the beach, which for the money I paid was pretty good. The staff was nice and the hotel was very clean overall, not just in the room but also in the hallways, elevators, etc.

The parking space is extremely limited. I ended up having to park my car outside, which felt a bit shady as it wasn't very well lit and there are derelict properties around. Also, there was no chair in my room. I had nowhere to sit but on the bed. Very strange.

good ac, clean, good enough breakfast

rooms were a little small

Staff very helpful. Clean

Slightly difficult to access parking. Good for smaller vehicles.

Good location near the river and food court.

Friendly, helpful staff; close to plenty of shops, restaurants, and not too far from the river promenade; bed was very comfortable; wifi worked well in my room; there were several options for breakfast (meat, cheese, bread, eggs); clean, well-kept room

elevator only seemed to work when going up from the ground floor

The receptionist day shift Samuel is nice and friendly. Good location , really closed to the beach.

About 9 p.m. one of my local friend and I went into my room to chat ( about 30 minutes). After he left, I immediately received a phone call from the receptionist and told me I need to pay extra guaraní 100,000 for entrance of my friend because I only booked 1 person. I think it’s unreasonable! First of all, the night shift receptionist saw us walked up to the floor and he didn’t say anything or advised to me if my friend goes into my room, I need to pay, even just for a chat for an half hour. But he called me immediately after my friend left. It made me feel like he did it on purpose. If I let my friend to sleep or stay overnight , I think I agree to pay extra fee. But I didn’t, we just talked for an half hour in the room. - Besides, the air conditioner is old , so after few hours it started to leak, like a river. I called the receptionist Samuel and he helped me to call the people to repair it. I appreciated it! However, it seems not the first time happening after I talked to mechanics . And there’s some weird smell in the bathroom.

The staff very friendly, clean

The hot water system didn't work properly

Mandala Hotel was spotless and is equipped with comfortable beds and a location that can’t be beaten.

Sadly, the staff wasn’t very accommodating during my stay. Breakfast options were also limited and served in a very cramped room.

great staff, great location, and comfortable

the room needed aired out when we arrived.