There is small issue and every week when I’m going there it’s solved .

First of all I want to thank you all the staff and security specially who is working at reception ms sovlafe , ms boudoer ms veilarin

Stayed in August 2025

Location was very close to everything

I love everything in the hotel especially staff are very friendly and thanks to ms Boudour

Stayed in August 2025

Adorable and helpful staff 98%

Stayed in August 2025

Got little issue to fix the toilet flush but finally after waiting one day maintenance came and fix the problem

Amazing luxury one bedroom apartment

Stayed in August 2025

Need more cleaning. I would appreciate If Breakfast include all stay members.

The staff behavior was nice, I would like to send special thanks to the following members: The receptionist: Abu Baker. He is very professional in dealing with customers. He is well mannered & very cooperative. The receptionist: Sulaf. She is really the problem solver. She is the boss of the place. She can deal with obstacles & solve them in very appropriate way. The receptionist: Valerie. Smily & Nice way of speaking. Although there were some problems which could affect our stay however we ignored them since we received nice way of communication. There was some drippling of water from the sealing of washroom which prevent us of using it. Sulaf told us that they aiming of our satisfaction therefore she gave us offer of breakfast of my other two daughters as a part of compensation of the problem of leaking. Thank you Sulaf.

Stayed in August 2025

We are a family however Breakfast was limited to only two persons. Some of carpets are dirty & need to be changed.

The staff behavior was nice, I would like to send special thanks to the following members: The receptionist: Abu Baker. He is very professional in dealing with customers. He is well mannered & very cooperative. The receptionist: Sulaf. She is really the problem solver. She is the boss of the place. She can deal with obstacles & solve them in very appropriate way. The receptionist: Valerie. Smily & Nice way of speaking. Although there were some problems which could affect our stay however we ignored them since we received nice way of communication. There was some drippling of water from the sealing of washroom which prevent us of using it. Sulaf told us that they aiming of our satisfaction therefore she gave us offer of breakfast of my other two daughters as a part of compensation of the problem of leaking. Thank you Sulaf.

Stayed in August 2025

I have booked with breakfast, but restaurants asked for additional price for my kids, this was not known during booking time.

Excellent interior, very comfortable

Stayed in August 2025

Gooood and Abu Bakr was good

Stayed in August 2025

Smoke alarms going off when residents light incense. Kitchen not useful unless you bring utensils and crockery. No hob (just a micro-oven combi)

Very hospitable staff. Room was very spacious and comfortable. Air con was quiet and very efficient. Close to airport. Very good price.

Stayed in August 2025

No stovetop, need constantly to ask for basic staff such as toilet paper for each bathroom ( they put just in one bathroom), enough towels for two people, tissues for kitchen. electrictical sockets useless since there are inside a wood structure and not possible to use if you have adaptor and the other one very distant from bed. Sofa little dirty. Swimming pool without lifeguard and the beds in the swimming pool dirty. The showers in the swimming pool with hot water and just one out of three or four working.

Stayed in July 2025

For the value of money, our stay there is so comfortable, carpets are not that clean but at least there are 2 pairs of disposable slippers, limited tissue supply also is our basic needs but at least toiletries are available. Ms Soulef from reception also is approachable and gave us at least an hour of late check out time. The rooftop pool also is nice for the kids with the inflatable slide plus toddler slides as well. Thanks Abraj Inn!!!

Stayed in August 2025

I don’t understand why no hungers in the closet.. and i called for Iron and board but delivered till I checked out

Everything

Stayed in July 2025

In general it was good

Location was very nice close to everything

Stayed in July 2025

There is a issues with language and tv not working properly they're take above 1hr to rectify the problem i go down to inform front desk both wash water leaking no one take that complaint seriously.

Room was very comfortable the receptionist from Philippines she is very kind i will try to visit again but i don't know when.

Stayed in May 2025

The location is away far the attraction visit areas and there’s nothing around there as super market.

Value vs price is more than fair The room is clean and has all what needed for one night stay.

Stayed in May 2025

The name of the property listed here doesn’t match with the name of the building.

The space is so big! And it’s very nicely decorated. It smells really good.

Stayed in April 2025

Kitchenette was advertised but there is no stovetop , Also there were no utensils , just glasses , few plates and one spoon/fork A few times we Felt cigarette smell in the gallery outside our room on ground floor

Staff were good Room was quiet Bed was comfy

Stayed in April 2025

There was no stove in the kitchen and no indoor swimming pool, despite the website stating that these amenities were available

Al-Fakhama Plaza offers a spacious environment, making it a great choice for a comfortable stay. The furniture is stylish and cozy, ensuring a relaxing experience. The staff are welcoming, providing great service. Cleanliness is maintained at a high standard, adding to the overall comfort. Additionally, the location is convenient, making it easy to access nearby attractions. A recommended place for a pleasant stay .

Stayed in April 2025

The stairs it is very hard to carry the luggage and claim the stairs to get in the hotel and the amenities are not available no slippers or dental kit

I like the cleanliness the apartment space

Stayed in February 2025

Experience was amazing,the customer service lady was soo beautiful, awesome and experienced I loved the ambience of the hotel and the rooms

Stayed in February 2025

Nothing

The stay was good and comfortable

Stayed in February 2025

Everything was ok

Stayed in January 2025

Wonderful except internet speed & location

Stayed in January 2025

Internet connection is pretty slow. Repeated firealarm rings which did wake us a couple of times and we were told that they are checking the system 🙄. Hotel property has recently changed its name and taxi drivers and google maps had difficult time kn finding the location and we were driven to a wrong location because of these. These are temporary issues and ll definitely resolve. I would definitely recommend it.

Rooms are really nice and cozy with a very nice decor. Staff was really nice and we were upgraded to a bigger suite for free 👌.

Stayed in December 2024