تقييمات Best Plaza West Bay Hotel 5 نجمة

Dear Mr. Abdulwahab, Thank you for your kind words about our location, property, and staff. We are very pleased to know that you appreciated these aspects during your stay. We sincerely apologize, however, for the disturbance you experienced at the pool. While we do have clear rules posted for everyone’s safety and comfort, we regret that they were not followed or enforced on this occasion. Please be assured that your feedback has been shared with our team to ensure better monitoring and action in the future so that all our guests, especially families, can fully enjoy their time by the pool. We truly value your comments and hope to have the pleasure of welcoming you back for a more enjoyable and relaxing experience. Warm regards, April Bau Front Desk Manager

Dear Mr. Abdulwahab, Thank you for your kind words about our location, property, and staff. We are very pleased to know that you appreciated these aspects during your stay. We sincerely apologize, however, for the disturbance you experienc… عرض المزيد

Dear Mr. Abdelrman Omar, Thank you so much for your kind words about our food, rooms, and staff. We are very happy to know you enjoyed your stay with us. We also appreciate your feedback regarding the music in the restaurant. We understand your perspective and will review this with our team to ensure the dining atmosphere feels as comfortable and enjoyable as possible for all our guests. Your comments mean a lot to us, and we look forward to welcoming you back again soon. Warm regards, April Bau Front Desk Manager

Dear Mr. Abdelrman Omar, Thank you so much for your kind words about our food, rooms, and staff. We are very happy to know you enjoyed your stay with us. We also appreciate your feedback regarding the music in the restaurant. We understand… عرض المزيد

Dear Mr. Adel, Thank you for your feedback and for recognizing our excellent location. We sincerely regret the disappointment and inconvenience you experienced during your stay, especially after such a long journey with your children. Please allow us to clarify that, while children are indeed welcome and their stay is free when sharing existing bedding, the policy regarding extra bed charges is stated in the reservation details. A baby cot is provided free of charge, but an extra bed does carry a nightly fee. We are sorry if this was not made clear at the time of booking, and we will work with our team to ensure our policies are communicated more transparently to avoid misunderstandings in the future. Your comments are important to us, and we hope to have the chance to welcome you again for a smoother and more enjoyable experience. Warm regards, April Bau Front Desk Manager

Dear Mr. Adel, Thank you for your feedback and for recognizing our excellent location. We sincerely regret the disappointment and inconvenience you experienced during your stay, especially after such a long journey with your children. Plea… عرض المزيد

Dear Mr. Amer, Thank you so much for your wonderful feedback! We are thrilled to know you enjoyed everything about your stay. It is always our pleasure to provide a great experience, and we look forward to welcoming you back again soon! Warm regards, April Bau Front Desk Manager

Dear Mr. Amer, Thank you so much for your wonderful feedback! We are thrilled to know you enjoyed everything about your stay. It is always our pleasure to provide a great experience, and we look forward to welcoming you back again soon! W… عرض المزيد

Dear Mr. Naeyf, Thank you for your wonderful feedback on our cleanliness and service. We are delighted you had a pleasant experience with us. We appreciate your comment regarding the absence of a coffee machine and will certainly take this into consideration as we continue to improve our facilities. We look forward to welcoming you back soon for another enjoyable stay. Warm regards, April Bau Front Desk Manager

Dear Mr. Naeyf, Thank you for your wonderful feedback on our cleanliness and service. We are delighted you had a pleasant experience with us. We appreciate your comment regarding the absence of a coffee machine and will certainly take thi… عرض المزيد