تقييمات Grand Legacy Hotel Doha 3 نجمة

Dear Mr. Nawaf, Thank you for sharing your feedback. We're truly sorry to hear about your recent experience and that your stay did not meet the standards we strive to provide. Please accept our sincere apologies for the condition of the room and especially the issue with the bedsheets. What you described is absolutely not reflective of our usual housekeeping standards, and we are taking this matter very seriously. We have already addressed this with our housekeeping team to ensure that such oversights are not repeated in the future. Cleanliness and guest comfort are top priorities for us, and it’s clear we fell short in your case. If you're open to it, we would appreciate the chance to make things right and regain your trust and have the pleasure of welcoming you back in the near future.

Dear Mr. Nawaf, Thank you for sharing your feedback. We're truly sorry to hear about your recent experience and that your stay did not meet the standards we strive to provide. Please accept our sincere apologies for the condition of t… عرض المزيد

Dear Valued Guest, Good day! We are delighted with your feedback on our employees and services during your recent stay in our Hotel. We are thrilled to hear that you enjoyed your time with us. We strive to provide our guests with the best experience possible and it is always rewarding to receive such positive feedback. We hope to have the pleasure of welcoming you back in the near future! :)

Dear Valued Guest, Good day! We are delighted with your feedback on our employees and services during your recent stay in our Hotel. We are thrilled to hear that you enjoyed your time with us. We strive to provide our guests with the best … عرض المزيد

Dear Valued Guest, We apologize that we fell short in meeting your expectation with regards to: Extra bed cost, size of the room, uncomfortable bed, iron, breakfast and Moroccan Front Office Associate. Rest assured that the Management is taking action to immediately address the issues mentioned above to best suit the guest's needs and provide a comfortable stay. Extra bed is not traditionally free, it is provided upon request and is not normally part of the room set up. We have 4 types of room category and each room has different sizes and different prices. If you prefer a larger room with a huge space, a family or Legacy room is suitable for you with a dimension of 50 sq m. Breakfast with the toast, eggs and waffles is a continental menu only, that's why it only costs Qr. 25. We do have American breakfast on the menu with more food selections but on a higher price. We are reviewing our breakfast menu and pricing to ensure it aligns with guest expectations and offers value. We apologize for the shortfall of service from Reception. We will make sure that a training and continuous guidance will be conducted to enhance customer service skills among our associates. Thank you for bringing this to our attention and we hope to have the opportunity to make it up to you in the future.

Dear Valued Guest, We apologize that we fell short in meeting your expectation with regards to: Extra bed cost, size of the room, uncomfortable bed, iron, breakfast and Moroccan Front Office Associate. Rest assured that the Management is t… عرض المزيد

Dear Valued Guest, Good day! We are delighted with your feedback on our employees and services during your recent stay in our Hotel. We are thrilled to hear that you enjoyed your time with us. We strive to provide our guests with the best experience possible and it is always rewarding to receive such positive feedback. We hope to have the pleasure of welcoming you back in the near future! :)

Dear Valued Guest, Good day! We are delighted with your feedback on our employees and services during your recent stay in our Hotel. We are thrilled to hear that you enjoyed your time with us. We strive to provide our guests with the best … عرض المزيد

Dear Mr./Ms. Mardha, Good day! We are delighted with your feedback on our employees and services during your recent stay in our Hotel. We are thrilled to hear that you enjoyed your time with us. We strive to provide our guests with the best experience possible and it is always rewarding to receive such positive feedback. We hope to have the pleasure of welcoming you back in the near future! :)

Dear Mr./Ms. Mardha, Good day! We are delighted with your feedback on our employees and services during your recent stay in our Hotel. We are thrilled to hear that you enjoyed your time with us. We strive to provide our guests with th… عرض المزيد

Dear Valued Guest, Good day! We are delighted with your feedback on our employees and services during your recent stay in our Hotel. We apologize for any inconvenience caused by our limited parking space. We strive to provide convenient and comfortable facilities for all our guests, and we understand the frustration of not being able to provide a suitable parking space. We are continuously looking for ways to improve our parking options. We strive to provide our guests with the best experience possible and it is always rewarding to receive such feedback. We hope to have the pleasure of welcoming you back in the near future! :)

Dear Valued Guest, Good day! We are delighted with your feedback on our employees and services during your recent stay in our Hotel. We apologize for any inconvenience caused by our limited parking space. We strive to provide convenient a… عرض المزيد

Dear Mr. Ammar, Good day! We are delighted with your feedback on our employees and services during your recent stay in our Hotel. However, we apologize for the inconvenience you experience with our internet connection. We strive to provide our guests with reliable and high-speed internet, and we are disappointed to hear that we fell short during your stay. We will be addressing the issue with our technical team and Internet Provider to ensure this does not happen again in the future. Thank you for bringing this to our attention. We hope that you will give us another chance to exceed your expectations. We strive to provide our guests with the best experience possible and it is always rewarding to receive such feedback. We hope to have the pleasure of welcoming you back in the near future! :)

Dear Mr. Ammar, Good day! We are delighted with your feedback on our employees and services during your recent stay in our Hotel. However, we apologize for the inconvenience you experience with our internet connection. We strive to provide… عرض المزيد

Dear MR. Abdulrahman, Good day! We are delighted with your feedback on our employees and services during your recent stay in our Hotel. We apologize for any inconvenience caused by our limited parking space. We strive to provide convenient and comfortable facilities for all our guests, and we understand the frustration of not being able to provide a suitable parking space. We are continuously looking for ways to improve our parking options. If you have requested for rooms which are adjacent or close to each other, please be informed that this is subject to availability and the chances of this request to be granted is low especially during peak season. Considering that we are a small property with limited number of the same room category in the same floor. However, we will do our best to find ways and alternatives for your convenience. Thank you for bringing this to our attention and we hope to have the opportunity to make it up to you in the future. We strive to provide our guests with the best experience possible and it is always rewarding to receive such feedback. We hope to have the pleasure of welcoming you back in the near future! :)

Dear MR. Abdulrahman, Good day! We are delighted with your feedback on our employees and services during your recent stay in our Hotel. We apologize for any inconvenience caused by our limited parking space. We strive to provide convenien… عرض المزيد