Reviews of Marsa Malaz Kempinski, The Pearl 5 stars
Costa Malaz , Marsa Malaz Island, The Pearl, Doha, Qatar
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Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewThe hotel bed was good
The worst staff they don’t know how to treat a guest they left me waiting .. they scammed me I paid for 2 nights and then changed the flight so I had to stay 1 night and they didn’t refund me they payment of 1 night ..
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewSuperb staying. Majestic hotel in a privileged location. This was our second visit, and an upgrade was offered to a large, comfortable spotless room - the carpet needs refreshing - with a sea/pool view from the balcony. Friendly and professional staff keen to assist. Excellent breakfast buffet and service. The Italian restaurant serves good quality food too and great service. My car was kindly valleted prior to checking out. Recommendation: Keep couples and families with small children on different floors.
Restrictions to use the pool and / or bath in the sea after sunset.
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewMy recent stay at Marsa Malaz Kempinski was nothing short of exceptional. From the moment I arrived, I was warmly welcomed and made to feel at home. The hotel’s ambiance is a perfect balance of luxury and comfort, with every detail thoughtfully designed to create a truly memorable experience. The housekeeping team, in particular, deserves special recognition for their outstanding professionalism, cleanliness, and attention to detail. Their warm gestures, including the personalized welcome note, added a very personal and heartwarming touch to my stay. The service across the hotel was consistently attentive, courteous, and efficient. Every staff member I interacted with demonstrated genuine care and dedication to ensuring guests enjoy their time to the fullest. The facilities were immaculate, and the atmosphere throughout the property reflected elegance and refinement. Overall, I am fully satisfied with my stay and sincerely appreciate the efforts of the entire team. Marsa Malaz Kempinski sets a benchmark for hospitality, and I will gladly recommend it to others while looking forward to my next visit.
Nothing
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewPiscine
Food in public house I pay 180 QR per person the food is was catastrophic also the pizza and in the night I have to much pain in my stomach, I do check out at 1:30 am late at night. I was very sick
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewLocation
Cleanliness, no value for money , zero luxury feel with substandard interiors and furniture
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewThe hotel is perfect soon. i will come back there
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewI am in love with this hotel .. so quite and cozzy 😍🥰
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewAmazing the serenity the calmness the smell the staff the space the spa everything was exceptional would love to come back again
Dear Bax, Thank you for taking the time to share your experience on Booking.com. We are truly delighted to hear that you had an amazing experience with us. Our team is dedicated to providing an exceptional stay for every guest and we're so proud to know that we exceeded your expectations during your time here. On behalf of the entire Marsa Malaz team, we look forward to welcoming you again to the beautiful Palace at The Pearl, where elegant hospitality and stunning views await. Sincerely yours, Zonelytha Paliama Director of Quality & Training
Dear Bax, Thank you for taking the time to share your experience on Booking.com. We are truly delighted to hear that you had an amazing experience with us. Our team is dedicated to providing an exceptional stay for every guest and we're so… Show more
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewWe loved the swimming pools and how clean everything was. The staff were super friendly and the evening turn down housekeeping service for our room was a really nice touch.
Dear Maliya, Thank you for taking the time to share your experience on Booking.com. We are truly delighted to hear that you had such a positive experience with us. Pleased to know that there were certain aspects during your stay that really stood out for you, such as the cleanliness of our beautiful property as well as the professionalism provided by the team. Our team is dedicated to providing an exceptional stay for every guest and we're so proud to know that we exceeded your expectations during your time here. On behalf of the entire Marsa Malaz team, we look forward to welcoming you again to the beautiful Palace at The Pearl, where elegant hospitality and stunning views await. Sincerely yours, Zonelytha Paliama Director of Quality & Training
Dear Maliya, Thank you for taking the time to share your experience on Booking.com. We are truly delighted to hear that you had such a positive experience with us. Pleased to know that there were certain aspects during your stay that reall… Show more
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewOverall stay was superb and my highlight was the ghawa(Arabic coffee )and dates that were served every afternoon. The live pianist was amazing. Hotel lobby staff were super friendly and attentive. Thank You
I feel like the rooms can be cleaned better.
Dear Mastura, Greetings from Marsa Malaz Kempinski, The Pearl - Doha and thank you for sharing your overall stay experience on your personal Booking.com blog. Please rest assured that we are committed to making improvements in any areas that did not meet your expectations. On behalf of the entire Marsa Malaz Kempinski team, I look forward to welcoming you back to our Palace on The Pearl. Sincerely, Zonelytha Paliama Director of Training & Quality
Dear Mastura, Greetings from Marsa Malaz Kempinski, The Pearl - Doha and thank you for sharing your overall stay experience on your personal Booking.com blog. Please rest assured that we are committed to making improvements in any areas th… Show more
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewGreat
Non
Dear Sami, Greetings from Marsa Malaz Kempinski, The Pearl - Doha and thank you for sharing your positive experience on your personal Booking.com blog. On behalf of the entire Marsa Malaz Kempinski team, I look forward to welcoming you back to our Palace on The Pearl. Sincerely, Zonelytha Paliama Director of Training & Quality
Dear Sami, Greetings from Marsa Malaz Kempinski, The Pearl - Doha and thank you for sharing your positive experience on your personal Booking.com blog. On behalf of the entire Marsa Malaz Kempinski team, I look forward to welcoming you bac… Show more
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewExcellent Architecture
NA
Dear Syed, Thank you for rating us on Booking.com! We truly appreciate your kind words about your recent stay with us. It means a great deal to hear that you enjoyed its unique architectural design. On behalf of the entire Marsa Malaz team, we eagerly await the opportunity to welcome you back to the beautiful Palace at The Pearl. We hope to provide you with another memorable experience where graceful hospitality and stunning views will once again await you. Sincerely Zonelytha Paliama Director of Training & Quality
Dear Syed, Thank you for rating us on Booking.com! We truly appreciate your kind words about your recent stay with us. It means a great deal to hear that you enjoyed its unique architectural design. On behalf of the entire Marsa Malaz team… Show more
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewThe staff are lovely and can’t fault them especially the life guards and members in the pool Area ..!
When I checked in I had a broken tile in my bathroom which I told a member of staff and he assured me that he’ll speak with someone and get back to me , even my son Bed I requested for was full of dust and showed him if he could get it cleaned as he has Asthma, told me not a problem leave it with him , but both the things was Not taken care of , he didn’t come back to me so I asked for a Manger on the 2nd evening , a maintenance guy came to me room and Seen the broken Tile in the bathroom and showed him and it was sharp .. also showed him a Rip in the carpet which had previously been glued but failed .. so they tried gluing it down again .. but the manger said he’d move me into another room which he did but was a little too late , didn’t even have a Hot Tub in the new room and it was a lot smaller then the other room ..!
Dear Imran, Greetingsfrom Doha, Qatar. I apologize for the issues you experienced during your stay. We strive to provide a comfortable and flawless experience for all our guests and it's clear we fell short in your case. This does not reflect the level of service and hospitality we strive to provide. I understand your frustration with the delayed resolution and the inconvenience of moving rooms. Please know that your feedback is important to us and we will address these issues with our team to ensure such incidents are prevented in the future. I sincerely hope that this recent experience will not deter you from choosing us for your future stays. We hope to have another opportunity to provide you with the exceptional stay you deserve. Sincerely yours, Zonelytha Paliama Director of Quality & Training
Dear Imran, Greetingsfrom Doha, Qatar. I apologize for the issues you experienced during your stay. We strive to provide a comfortable and flawless experience for all our guests and it's clear we fell short in your case. This does not ref… Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewLocation is good.
We got lower floor so view wasn’t amazing.
Dear Razina, Thank you for taking the time to share your feedback. We're pleased to hear that you appreciated our prime location. However, we regret that the view from your assigned room did not fully meet your expectations. For your future stays, please feel free to share any preferences you may have regarding room views or any other amenities during your booking process or upon arrival. We will always do our utmost to accommodate your requests, to ensure a more enjoyable and tailored experience for you. We hope to have the opportunity to welcome you back and provide you with an even more enjoyable experience. Sincerely yours, Zonelytha Paliama Director of Quality & Training
Dear Razina, Thank you for taking the time to share your feedback. We're pleased to hear that you appreciated our prime location. However, we regret that the view from your assigned room did not fully meet your expectations. For your futu… Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewexcellent
excellent
Thank you for your rating on our Google blog. On behalf of the entire Marsa Malaz team, we look forward to welcoming you again to the beautiful Palace at The Pearl, where elegant hospitality and stunning views await.
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewsetting
cost
Dear Kumar, Thank you very much for taking the time to share your positive experience on your personal Booking.com blog. On behalf of the entire Marsa Malaz team, we look forward to welcoming you again to the beautiful Palace at The Pearl, where elegant hospitality and stunning views await. Sincerely, Zonelytha Paliama Director of Training & Quality
Dear Kumar, Thank you very much for taking the time to share your positive experience on your personal Booking.com blog. On behalf of the entire Marsa Malaz team, we look forward to welcoming you again to the beautiful Palace at The Pearl,… Show more
Reviewed: 23 August 2025 · Stayed in July 2025
Verified reviewLocation
Nil
Dear Aneesh, Greetings from Marsa Malaz Kempinski, The Pearl - Doha and thank you for rating us on your personal Booking.com blog. It is always a pleasure to read about the positive experience our guests had with us. On behalf of the entire Marsa Malaz team, we look forward to welcoming you again to the beautiful Palace at The Pearl, where elegant hospitality and stunning views await. Sincerely, Zonelytha Paliama Director of Quality & Training
Dear Aneesh, Greetings from Marsa Malaz Kempinski, The Pearl - Doha and thank you for rating us on your personal Booking.com blog. It is always a pleasure to read about the positive experience our guests had with us. On behalf of the entir… Show more
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewThe room and service were excellent — I would highly recommend this place to everyone. A heartfelt thank you to Maisa and all the staff for making our stay such a wonderful experience and for making my birthday truly memorable.
Nothing
Dear Noor, Greetings from Marsa Malaz Kempinski, The Pearl - Doha! Thank you for taking the time to share your experiences on your personal Booking.com blog. It brings us immense joy to read about the delightful moments our guests have while staying with us. Your thoughtful remarks about the exceptional service provided by our dedicated team member, Maysaa, truly warm our hearts. On behalf of the entire Marsa Malaz family, we eagerly anticipate the opportunity to welcome you back to our magnificent Palace at The Pearl. Sincerely, Zonelytha Paliama Director of Quality & Training
Dear Noor, Greetings from Marsa Malaz Kempinski, The Pearl - Doha! Thank you for taking the time to share your experiences on your personal Booking.com blog. It brings us immense joy to read about the delightful moments our guests have whi… Show more