Отзывы о Pullman Doha West Bay 5 звезд

Dear Lyazzat, Thank you so much for your kind words! We're delighted to hear that you had a wonderful stay with us and that everything from the location to the breakfast met your expectations. It's great to know that Yasin made such a positive impression with his warm welcome and quick check-in service. We're thrilled that you and your family enjoyed the rooms and felt comfortable during your stay. We truly appreciate your trust in booking with us, and we look forward to welcoming you back in the future! Best regards, Katreen Hawatmeh Quality Assurance Manager

Dear Lyazzat, Thank you so much for your kind words! We're delighted to hear that you had a wonderful stay with us and that everything from the location to the breakfast met your expectations. It's great to know that Yasin made suc… Развернуть

Dear Andrey, Greetings from Pullman Doha Westbay! Thank you for your feedback. We're happy to hear that you enjoyed our great location and found the room spacious and comfortable for your family. Your comments have been shared with the concerned department, and we will ensure that this is addressed to prevent any future occurrences. We hope to welcome you and your family back soon for an even more enjoyable experience. Best regards, Katreen Hawatmeh Quality Assurance Manager

Dear Andrey, Greetings from Pullman Doha Westbay! Thank you for your feedback. We're happy to hear that you enjoyed our great location and found the room spacious and comfortable for your family. Your comments have been shared with t… Развернуть

Dear Vladimir, Greetings from Pullman Doha West Bay. Thank you for sharing your feedback. After conducting a thorough investigation with our team members, we understand that upon your check-in, you were informed about the allocated room and you initially agreed to it. However, after expressing dissatisfaction, you returned to the front desk and met with our Duty Manager Omar. Due to high occupancy at the time, this was the only available room, and our team offered to assist you in finding an alternative. The following day, Our welcomer Phoo apologized for the situation and explained that, due to the hotel being overbooked, no alternative rooms were available at that time. We appreciate your understanding, and after reviewing the situation, we were able to move you to another room, ensuring that you received extra care and attention for the remainder of your stay. We deeply regret that your initial experience did not meet your expectations and apologize for any inconvenience caused. We value your feedback and will continue to improve our service to ensure a better experience for all our guests. Kind regards, Katreen Hawatmeh Quality Assurance Manager

Dear Vladimir, Greetings from Pullman Doha West Bay. Thank you for sharing your feedback. After conducting a thorough investigation with our team members, we understand that upon your check-in, you were informed about the allocated room a… Развернуть

Dear Vadims, Greetings from Pullman Doha West Bay! Thank you for sharing your feedback. We are happy to hear that you enjoyed our convenient location and modern facilities. However, we sincerely apologize for the inconvenience caused by the delay in delivering your suitcases. Due to high occupancy during your stay, our staff were trying their best to attend to all guest requests promptly. We appreciate your understanding in this matter. Regarding the room cleaning, we will be investigating the case to understand what happened and ensure that this does not occur again in the future. Thank you for your valuable feedback, and we hope to have the opportunity to welcome you back soon for a more seamless experience. Best regards, Katreen Hawatmeh Quality Assurance Manager

Dear Vadims, Greetings from Pullman Doha West Bay! Thank you for sharing your feedback. We are happy to hear that you enjoyed our convenient location and modern facilities. However, we sincerely apologize for the inconvenience caused by t… Развернуть

Dear Amir Khossein, We are deeply sorry to hear about your disappointing experience at our hotel. We sincerely apologize for the confusion you faced upon check-in, Please rest assured that we will address these matters with the utmost importance to ensure such incidents are not repeated. Your feedback regarding the receptionist's behavior is concerning, and we will provide additional training to prevent similar occurrences in the future. We appreciate your valuable feedback as it helps us improve our services. We hope you would consider giving us another opportunity to provide you better experience. Sincerely, Tea Butikashvili Guest Relations Supervisor

Dear Amir Khossein, We are deeply sorry to hear about your disappointing experience at our hotel. We sincerely apologize for the confusion you faced upon check-in, Please rest assured that we will address these matters with the utmost impor… Развернуть

Dear Anna, thank you for finding the time to let us know about your stay with us, at Pullman Doha West Bay. We are glad that you enjoyed it, thank you for highlighting our location, team and our rooms. We have noted your comments regarding the breakfast and the bathroom floor, please accept our sincere apologies for the inconvenience. Rest assured that we will look into the matter. We are all looking forward to welcoming you soon again. Our world is your playground - your Pullman Doha West Bay team

Dear Anna, thank you for finding the time to let us know about your stay with us, at Pullman Doha West Bay. We are glad that you enjoyed it, thank you for highlighting our location, team and our rooms. We have noted your comments regarding… Развернуть

Dear Dariya, Thank you very much for posting your review on booking.com, we are glad to know that you enjoyed your stay with us, in Pullman Doha West Bay. We will share your kind words with our team, everyone will be delighted to know that their efforts are so well appreciated. We are all looking forward to welcoming you soon again. Our world is your playground. - your Pullman Doha West Bay team

Dear Dariya, Thank you very much for posting your review on booking.com, we are glad to know that you enjoyed your stay with us, in Pullman Doha West Bay. We will share your kind words with our team, everyone will be delighted to know that… Развернуть

Dear Julia, Thank you for sharing your review on booking.com, we are so glad that you enjoyed your overall stay with us in Pullman Doha West Bay. We have noted your comment regarding our breakfast, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Our world is your playground. - your Pullman Doha West Bay team

Dear Julia, Thank you for sharing your review on booking.com, we are so glad that you enjoyed your overall stay with us in Pullman Doha West Bay. We have noted your comment regarding our breakfast, we strive to provide a superior service e… Развернуть