Отзывы о Raffles Doha 5 звезд

Dear Mr Evgeny, Thank you for your kind words and for taking the time to share your review of Raffles Doha. We are delighted that you found beauty in every detail of your experience, from the stunning lobby and immaculate cleanliness to the spacious suite and breathtaking views over the bay. It brings us joy to know that you enjoyed the serenity of our pool and jacuzzi, and that our parking facilities added to the ease of your stay. While we understand that our location is slightly removed from the city centre and airport, we hope that this peaceful distance adds to the sense of escape, a tranquil sanctuary that still remains well connected to the heart of Doha. Thank you once again for your glowing recommendation. We hope to welcome you back soon for another memorable stay! Warm regards, Jerrlyn Lee Quality Manager Raffles Doha

Dear Mr Evgeny, Thank you for your kind words and for taking the time to share your review of Raffles Doha. We are delighted that you found beauty in every detail of your experience, from the stunning lobby and immaculate cleanliness to t… Развернуть

Dear Ms Gulbakyt, Thank you very much for taking the time to share such a thoughtful and detailed review of your recent stay with us at Raffles Doha. We are truly pleased to know that you found comfort in our rooms, enjoyed the culinary offerings, and felt welcomed by our team. It is wonderful to hear that the early check-in, spacious suite, and complimentary extra bed contributed positively to your stay, your kind words truly mean alot to us. That said, I am genuinely sorry to learn that certain aspects did not fully meet your expectations. Please accept our sincere apologies for the inconvenience caused by the transportation experience and the delay in securing a taxi. While we do not operate our own taxi, we understand the importance of seamless connectivity and are actively exploring more reliable solutions to enhance this experience for our guests. I am also sorry for the missteps in addressing you at reception and for the missed opportunity to provide the warm, attentive service we are known for. Your feedback has been shared with the team, and we will take it to heart as we continue to refine the guest journey. Regarding the balcony access, I also understand how disappointing it must have been to discover it was restricted. Please know that this was done with guest safety and comfort in mind due to external conditions, but we recognize the importance of transparent communication, especially when it comes to expectations at booking. We are grateful for your kind comments, and they will definitely help us to improve further. We hope to have the opportunity to welcome you back for a more seamless experience in the near future. Warm regards, Jerrlyn Lee Quality Manager Raffles Doha

Dear Ms Gulbakyt, Thank you very much for taking the time to share such a thoughtful and detailed review of your recent stay with us at Raffles Doha. We are truly pleased to know that you found comfort in our rooms, enjoyed the culinary o… Развернуть

Dear Ms Albina, Thank you for taking the time to share your feedback following your recent stay. While I am delighted to know that you have enjoyed the intricate interiors of the hotel, I truly regret to hear about the experience you had with our taxi service and the lack of responsiveness. This is certainly not the standard of service we aim to provide, and I fully understand how frustrating it must have been, especially when you were in a rush. Please rest assured that we are already addressing the issues you have highlighted with our team to ensure that this situation does not happen again. We genuinely appreciate you bringing this to our attention, and I sincerely hope that despite this, you will consider giving us another opportunity to showcase the Raffles hospitality we are known for on your next travel to Qatar. Should that time come, please feel free to reach out to me directly and I will be happy to assist you with your arrangements and ensure a seamless stay. Thank you once again for your honest feedback. Warm regards, Jerrlyn Lee Quality Manager Raffles Doha

Dear Ms Albina, Thank you for taking the time to share your feedback following your recent stay. While I am delighted to know that you have enjoyed the intricate interiors of the hotel, I truly regret to hear about the experience you had … Развернуть

Dear Svetlana, Thank you for taking the time to share your feedback regarding your recent stay at Raffles Doha. I sincerely apologize for the experiences you encountered during your visit, which clearly did not meet your expectations. Your comments are invaluable in our pursuit of excellence and help us identify areas that require attention. I am sorry to hear about the issues with the service you received, particularly from your assigned butler. It is our policy to ensure that all guests feel welcomed and attended to with the utmost courtesy and hospitality. Your comments regarding the lack of friendliness and the delay in fulfilling your requests have been duly noted, and I will ensure that these concerns are addressed with our team. Furthermore, I regret that your room was not up to our high standards upon your arrival, and that the amenities were lacking. Cleanliness and preparation of our accommodations are paramount, and it is disappointing to learn that we fell short in this regard. I assure you that your comments about the cleanliness, as well as the issues with the equipment in your room, will be investigated thoroughly to prevent a recurrence. Regarding the breakfast experience and the gym facilities, I appreciate your insights. We strive to provide a seamless dining experience and a well-equipped fitness area, and it seems we overlooked some critical details during your visit. While I am glad to hear that you appreciated our location and views, I am truly sorry that other aspects of your stay did not meet your expectations. Your experience is not reflective of the standard we aim to provide, and I hope you will consider giving us another opportunity in the future. Warm Regards, Jerrlyn Lee Quality Manager Raffles Doha

Dear Svetlana, Thank you for taking the time to share your feedback regarding your recent stay at Raffles Doha. I sincerely apologize for the experiences you encountered during your visit, which clearly did not meet your expectations. Your… Развернуть