Reviews of Steigenberger Hotel Doha 5 stars

Dear Mr. Mahdi, Thank you very much for taking the time to share your feedback! We're glad to hear you enjoyed our location, service, and the hospitality of our staff. We appreciate your comments about the swimming pool and pricing. Your input helps us identify areas for improvement. We hope to welcome you back again soon and provide an even better experience. Best regards, Mohamed Abdelrashid Assistant Cluster Front Office Manager

Dear Mr. Mahdi, Thank you very much for taking the time to share your feedback! We're glad to hear you enjoyed our location, service, and the hospitality of our staff. We appreciate your comments about the swimming pool and pricing. Yo… Show more

Dear Mr. Andre, Thank you so much for your thoughtful review! We’re really glad to hear that our staff made a positive impression and that you enjoyed the location, restaurant, and bakery. We appreciate your understanding regarding the pool and view, and we're happy to have met your expectations. We’d love to welcome you back whenever you’re in town again! Best regards, Mohamed Abdelrashid Assistant Cluster Front Office Manager

Dear Mr. Andre, Thank you so much for your thoughtful review! We’re really glad to hear that our staff made a positive impression and that you enjoyed the location, restaurant, and bakery. We appreciate your understanding regarding the poo… Show more

Dear Mr. Ali, Thank you for taking the time to leave a review! We're glad to hear you enjoyed the upgrade and that it made your stay more enjoyable. We understand that limited pool access can be frustrating, especially during busy times, and we appreciate your feedback. We hope to welcome you back again soon and we’ll do our best to make your next stay even better! Best regards, Mohamed Abdelrashid Assistant Cluster Front Office Manager

Dear Mr. Ali, Thank you for taking the time to leave a review! We're glad to hear you enjoyed the upgrade and that it made your stay more enjoyable. We understand that limited pool access can be frustrating, especially during busy time… Show more

Dear Mr. Ibrahim, Thank you so much for your kind words! We're thrilled to hear that the room met your expectations and that you found everything clean and as advertised. It's also wonderful to know our team delivered top-notch service. We’ll be sure to pass along your compliments. We hope to welcome you back again soon! Best regards, Mohamed Abdelrashid Assistant Cluster Front Office Manager

Dear Mr. Ibrahim, Thank you so much for your kind words! We're thrilled to hear that the room met your expectations and that you found everything clean and as advertised. It's also wonderful to know our team delivered top-notch serv… Show more

Dear Mr. Michael, Thank you for your wonderful review and for taking the time to share your experience with us! We're delighted to hear that you enjoyed our spacious rooms, outstanding food, and the overall cleanliness of the hotel. It’s always rewarding to know our team contributed to making your stay memorable. We also truly appreciate your feedback regarding the spa facilities. You're absolutely right—clearer communication about the additional charges for the sauna and steam room is important, and we’ll make sure this is addressed to avoid any confusion for future guests. Thank you once again for your kind words and for choosing us during your time in Doha. We look forward to welcoming you back soon! Warm regards, Mohamed Abdelrashid Assistant Cluster Front Office Manager

Dear Mr. Michael, Thank you for your wonderful review and for taking the time to share your experience with us! We're delighted to hear that you enjoyed our spacious rooms, outstanding food, and the overall cleanliness of the hotel. It’… Show more

Dear Mr. Houssem, Thank you very much for your kind words! We're thrilled to hear that you received excellent customer service from Ashraf. We'll be sure to pass along your compliment—recognition like this means a lot to our team. Warm regards, Mohamed Abdelrashid Assistant Cluster Front Office Manager

Dear Mr. Houssem, Thank you very much for your kind words! We're thrilled to hear that you received excellent customer service from Ashraf. We'll be sure to pass along your compliment—recognition like this means a lot to our team. … Show more

Dear Mr. Yousif, Thank you for taking the time to share your concerns. We deeply apologize for the distressing experience you described regarding bed bugs. Please be assured that guest safety, comfort, and satisfaction are our top priorities, and we take such reports with the utmost seriousness. To that end, we have been trying to reach you via phone and WhatsApp for the past five days in order to fully understand your experience and offer a gesture of goodwill. However, we have not yet received a response. We would greatly appreciate the opportunity to connect with you directly to resolve this matter. Whether through a different contact number or an alternate messaging method, please feel free to let us know how we can best reach you. We’re here and ready to address your concerns promptly and sympathetically. Again, we offer our sincere apologies, and we hope to make this right. Warm regards, Mohamed Abdelrashid Assistant Cluster Front Office Manager

Dear Mr. Yousif, Thank you for taking the time to share your concerns. We deeply apologize for the distressing experience you described regarding bed bugs. Please be assured that guest safety, comfort, and satisfaction are our top prioritie… Show more