Reviews of Velero Hotel Doha Lusail 5 stars
Al Majdami Street Lusail, Doha, Qatar
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Reviewed: 3 September 2025 · Stayed in September 2025
Verified reviewThe suite was nice and big but I think the AC have problems need to fixed… it have smell The stuff near the entrance was so helpful and always they smiling all the time the treat us as queens
The receptionist wasn’t helpful not smiling looks like she don’t want to help
Reviewed: 3 September 2025 · Stayed in September 2025
Verified reviewReviewed: 2 September 2025 · Stayed in September 2025
Verified reviewtoilet sink very bad
reciption when i ask for achange they don,t have. lift some time take time
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in July 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewEverything’s
All of things
Dear Ahmed, Thank you for your excellent review and for awarding us perfect scores across all categories. We are delighted to know that you found our staff wonderful and kind, and that everything about your stay was enjoyable. Your kind words are truly encouraging for our team, and we look forward to welcoming you back soon to Velero Hotel Doha Lusail. Sincerely, Rabih Succar Hotel Manager
Dear Ahmed, Thank you for your excellent review and for awarding us perfect scores across all categories. We are delighted to know that you found our staff wonderful and kind, and that everything about your stay was enjoyable. Your kind w… Show more
Reviewed: 28 August 2025 · Stayed in July 2025
Verified reviewReviewed: 27 August 2025 · Stayed in June 2025
Verified reviewThe supermarket in the hotel
Nothing
Dear Rami, Thank you for sharing your feedback with us. We are pleased to know that you enjoyed your stay and appreciated the convenience of having a supermarket in the hotel. It is wonderful to hear that you would like to stay with us again. We look forward to welcoming you back soon for an even more enjoyable experience at Velero Hotel Doha Lusail. Sincerely, Rabih Succar Hotel Manager
Dear Rami, Thank you for sharing your feedback with us. We are pleased to know that you enjoyed your stay and appreciated the convenience of having a supermarket in the hotel. It is wonderful to hear that you would like to stay with us aga… Show more
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewThe Hotel was in a perfect location near the mall. Clean, smell nice, very friendly staff and welcoming. The room was just astonishing. They accepted early check-in smoothly.
Dear Nadi, Thank you for your wonderful feedback and for perfect scores across all categories. We are delighted to know that you enjoyed our location near the mall, the welcoming atmosphere, and the cleanliness and fragrance of the hotel. It is also great to hear that you found your room astonishing and that our team was able to accommodate your early check-in smoothly. Your kind words are truly motivating for our team, and we look forward to welcoming you back soon for another exceptional stay at Velero Hotel Doha Lusail. Sincerely, Rabih Succar Hotel Manager
Dear Nadi, Thank you for your wonderful feedback and for perfect scores across all categories. We are delighted to know that you enjoyed our location near the mall, the welcoming atmosphere, and the cleanliness and fragrance of the hotel. … Show more
Reviewed: 22 August 2025 · Stayed in July 2025
Verified reviewReviewed: 22 August 2025 · Stayed in June 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewThe environment was good
The breakfast service was excellent
Dear Idris, Thank you for sharing your feedback with us. We are pleased to know that you were satisfied with your stay and that you enjoyed the environment of the hotel along with the excellent breakfast service. We look forward to welcoming you again to Velero Hotel Doha Lusail for an even better stay in the future. Sincerely, Rabih Succar Hotel Manager
Dear Idris, Thank you for sharing your feedback with us. We are pleased to know that you were satisfied with your stay and that you enjoyed the environment of the hotel along with the excellent breakfast service. We look forward to welcom… Show more
Reviewed: 19 August 2025 · Stayed in July 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewGreat hotel Excellent service Comfortable room.
Dear Hassan Thabet, Thank you for your excellent review and for awarding us perfect scores across all categories. We are delighted to know that you enjoyed the beautiful room view, excellent service, and the comfort of your room. Your kind words mean a great deal to us, and we look forward to welcoming you back soon for another memorable stay at Velero Hotel Doha Lusail. Sincerely, Rabih Succar Hotel Manager
Dear Hassan Thabet, Thank you for your excellent review and for awarding us perfect scores across all categories. We are delighted to know that you enjoyed the beautiful room view, excellent service, and the comfort of your room. Your kin… Show more
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewThe property is not only stunning from the outside, but its interior is even more impressive—spacious, clean, and beautifully comfortable rooms. The professionalism of the staff was outstanding, especially Reneto, who was always ready to help. He consistently went above and beyond to ensure guests were comfortable and satisfied, even outside the restaurant. For instance, he quickly served us water at the reception while we were waiting. It’s clear that he is truly passionate about his work.
I wasn’t pleased with the attitude of the receptionists; they came across as cold and unfriendly.
Dear Shakira, Thank you for sharing your thoughtful review of your family stay with us. We are delighted to know that you enjoyed our convenient location, the beauty of our property, and the comfort and cleanliness of our spacious rooms. We are especially pleased to read your recognition of Renato’s exceptional service. Your kind words will be shared with him and the team as a true motivation. Please rest assured that your comments have been shared with our Front Office management for immediate review and reinforcement of guest service standards. We truly value your balanced feedback as it allows us to celebrate the efforts of our team while improving where needed. We look forward to welcoming you and your family back to Velero Hotel Doha Lusail for an even more memorable experience. Sincerely, Rabih Succar Hotel Manager
Dear Shakira, Thank you for sharing your thoughtful review of your family stay with us. We are delighted to know that you enjoyed our convenient location, the beauty of our property, and the comfort and cleanliness of our spacious rooms. … Show more
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewWe had a wonderful family holiday at Velero. The hotel itself is beautiful, in a great location, with delicious food, spacious rooms, and a spotless environment. Renato truly stood out!!! he was absolutely exceptional! It’s rare to meet someone so cheerful, polite, helpful, and genuinely passionate about their work. He went above and beyond for us, and we are so grateful for his kindness and selflessness. On the other hand, the reception staff could do better!. A simple smile goes a long way! cheerfulness is essential in customer service, and it really makes a difference in a guest’s experience in my opinion.
The staff at the reception didn't seem that enthusiastic. Poor rapport, they could barely even smile!
Dear Ayobami, Thank you for choosing Velero Hotel Doha Lusail for your family holiday and for taking the time to share your thoughtful feedback. We are delighted to know that you enjoyed our beautiful location, delicious food, spacious rooms, and the cleanliness of the hotel. We are especially grateful for your kind words about Renato. It brings us great joy to hear how his cheerfulness, politeness, and genuine passion made your stay extra special. Your recognition will certainly be shared with him, as such encouragement truly inspires our colleagues to keep delivering exceptional service. At the same time, we sincerely regret that your impression of the reception team did not reflect the warmth and enthusiasm we strive for. Your feedback is invaluable as it helps us improve while building on the strengths you have highlighted. We look forward to welcoming you and your family back again soon for another memorable stay. Sincerely, Rabih Succar Hotel Manager
Dear Ayobami, Thank you for choosing Velero Hotel Doha Lusail for your family holiday and for taking the time to share your thoughtful feedback. We are delighted to know that you enjoyed our beautiful location, delicious food, spacious roo… Show more
Reviewed: 16 August 2025 · Stayed in July 2025
Verified reviewReviewed: 16 August 2025 · Stayed in June 2025
Verified reviewReviewed: 15 August 2025 · Stayed in August 2025
Verified reviewAmazing room, spacious clean and beautiful!
Nothing
Dear saba, Thank you for taking the time to share your kind feedback with us. We are delighted to know that you found the room amazing, spacious, clean, and beautiful, and we are grateful for your high scores across most categories. We look forward to welcoming you back soon for another memorable experience at Velero Hotel Doha Lusail. Sincerely, Rabih Succar Hotel Manager
Dear saba, Thank you for taking the time to share your kind feedback with us. We are delighted to know that you found the room amazing, spacious, clean, and beautiful, and we are grateful for your high scores across most categories. We lo… Show more
Reviewed: 10 August 2025 · Stayed in July 2025
Verified reviewAmple breakfast options. Good sized swimming pool. Architecture of the hotel is amazing. Shopping center just by the hotel, where one can buy groceries and/or snacks or other necessities needed.
Nothing.
Dear Evans, Thank you for taking the time to share your feedback about your recent stay with us. We are pleased to hear that you enjoyed our ample breakfast options, spacious swimming pool, and the hotel’s unique architecture. It’s also great to know that our convenient location next to the shopping center added to the ease of your stay. We hope to have the opportunity to welcome you back in the future and provide an even more outstanding stay at Velero Hotel Doha Lusail. Sincerely, Rabih Succar Hotel Manager
Dear Evans, Thank you for taking the time to share your feedback about your recent stay with us. We are pleased to hear that you enjoyed our ample breakfast options, spacious swimming pool, and the hotel’s unique architecture. It’s also gr… Show more