Reviews of Boutik Hôtel 2A - Adult Only 4 stars
54 Rue du Boucan Canot, 97434 Saint-Gilles les Bains, Reunion
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Reviewed: 24 May 2025 · Stayed in May 2025
Verified reviewReviewed: 2 February 2025 · Stayed in January 2025
Verified reviewReviewed: 30 December 2024 · Stayed in December 2024
Verified reviewI liked the location , the staff was friendly and the room very clean . Lots of choice at the buffet for breakfast . Liked the pool even if small ( was mentioned on the hotel website )and area Always kept clean
Calling all the time the number to be able to be served up in the pool area passed a certain hour yet it was fast but a bit annoying . Mini bar was not refilled and toilet paper missing ( had to call to get a roll )
Dear Madam, We appreciate you taking the time to provide us with your feedback. We are pleased to learn that you found the hotel's location to your liking, and that you appreciated the courteousness of our staff, the cleanliness of your accommodations, and the extensive selection offered at our breakfast buffet. We are also happy that you enjoyed the pool, despite its size (as noted on our website), and that you observed its upkeep. We have forwarded your comments concerning the mini-bar and toilet paper to the appropriate departments to reinforce their attention to detail and prevent any recurrence. We hope to have the pleasure of welcoming you back in the future for an even more enjoyable stay. Best Regards Laurence Varlet Hotel manager
Dear Madam, We appreciate you taking the time to provide us with your feedback. We are pleased to learn that you found the hotel's location to your liking, and that you appreciated the courteousness of our staff, the cleanliness of your… Show more
Reviewed: 10 November 2024 · Stayed in September 2024
Verified reviewStaff was very friendly and the accommodation was very clean. The balcony was spacious
The hotel is next to a busy road, and the sound of the car never stops
Thank you for sharing your experience with us. We are delighted that you enjoyed the cleanliness of our rooms and the friendliness of our staff. We understand that the road noise may have disrupted your stay. Your feedback is valuable to us. We look forward to welcoming you back to 2A. Laurence Varlet Hotel Manager
Thank you for sharing your experience with us. We are delighted that you enjoyed the cleanliness of our rooms and the friendliness of our staff. We understand that the road noise may have disrupted your stay. Your feedback is valuable to us… Show more
Reviewed: 14 October 2024 · Stayed in October 2024
Verified reviewThe rooms are clean, spacious and confortable. The staff is exceptional. The pool area is well maintained and the view is wonderful.
Dear Madam, We sincerely thank you for your glowing comment about our hotel. Your appreciation of our staff is very gratifying. We strive to provide exceptional service to each of our guests, and your encouraging comments will be shared with our entire team. We hope to have the pleasure of welcoming you back to the 2A very soon. Best regards, Laurence Varlet Hotel manager
Dear Madam, We sincerely thank you for your glowing comment about our hotel. Your appreciation of our staff is very gratifying. We strive to provide exceptional service to each of our guests, and your encouraging comments will be shared wit… Show more
Reviewed: 13 October 2024 · Stayed in October 2024
Verified reviewthe whirlpool
there was no ATM in the close area
Dear Guest, We are extremely grateful for your perfect rating of 10/10! We sincerely hope to have the pleasure of welcoming you again during your next stay. Best regards, Laurence Varlet Hotel Manager
Reviewed: 18 February 2024 · Stayed in February 2024
Verified reviewReviewed: 8 January 2024 · Stayed in January 2024
Verified reviewThe rooms were spacious
The location is misleading and that's definitely not a hotels but a B&B
Hello Madam, We appreciate your comment on our spacious rooms. However, we regret that you had a misleading impression of our location. We would like to emphasize that we are a full-fledged hotel establishment, but we understand that there may be varied perceptions. We respect your opinion, and we assure you that we are reliably listed as a hotel. However, differences in interpretation may exist. We hope to have the opportunity to welcome you again and rectify any misconceptions. Best regards, Laurence Varlet HOTEL Manager
Hello Madam, We appreciate your comment on our spacious rooms. However, we regret that you had a misleading impression of our location. We would like to emphasize that we are a full-fledged hotel establishment, but we understand that there … Show more
Reviewed: 26 November 2023 · Stayed in November 2023
Verified reviewThe room was nice and cosy. The bed really comfy and large. The mattress comfortable and the sheets really soft. Cleanliness was great and like the style. Most of the things were quite brand new. The lights were ok. The room size was really good.
The air con goes straight on the bed... not great. Air con breeze should be indirect. There was no duvet, only a sheet and the compromise between temperature and the breeze was hard to make. The pool bar is a bit disappointing and the stainless pool though really clean is atypical. Service level from reception was variable depending on the person present and some should not forget to get up from behind the PC screen and greets and with a smile preferably.
Dear Sir We sincerely appreciate you taking the time to share your detailed feedback about your stay. We are delighted to hear that you found the room pleasant and comfortable, and that you appreciated the comfort of the bed and the overall cleanliness of the establishment. However, we regret to learn that certain aspects of your experience did not fully meet your expectations. We are taking note of your constructive comments to enhance our services. Regarding the air conditioning, we understand the importance of comfort, and we will explore ways to optimize the airflow to avoid any discomfort. We would like to inform you that, as an establishment committed to sustainable practices and certified as a Green Key eco-label, we have implemented measures to promote the sustainability of our operations. In this regard, during this period of intense heat, we have chosen not to automatically provide duvets in our rooms. However, we understand that each guest has different bedding preferences. It is entirely possible to have a duvet upon a simple request at the reception. We are always delighted to cater to your individual needs while continuing to uphold our commitment to sustainable development. We also take into consideration your observations about the reception service, and we will reinforce our training to ensure consistent, caring, and welcoming service to all our guests. Thank you for your understanding, and we look forward to making your next stay as enjoyable as possible. Best regards, Laurence Varlet Hotel Manager
Dear Sir We sincerely appreciate you taking the time to share your detailed feedback about your stay. We are delighted to hear that you found the room pleasant and comfortable, and that you appreciated the comfort of the bed and the overal… Show more
Reviewed: 21 November 2023 · Stayed in October 2023
Verified reviewReviewed: 5 November 2023 · Stayed in October 2023
Verified reviewLocation, and the general design
Nothing . We liked the property just thought it was a bit pricy
Dear Sir, It is a real pleasure to read that your stay lived up to your expectations. We are delighted by your nice words and hope to welcome you back again soon. Best regards Laurence Varlet Hotel Manager
Reviewed: 28 October 2023 · Stayed in October 2023
Verified reviewReviewed: 8 September 2023 · Stayed in September 2023
Verified reviewReviewed: 16 August 2023 · Stayed in August 2023
Verified reviewWe stayed in August, during the peak of whale season, and absolutely delighted in the experience of seeing whales close to shore almost constantly from our room and from the pool deck. Swimming in the pool while watching wales at sunset was pure heaven. Also, the deluxe room is very comfortable and well-appointed, and it left me wanting nothing. Having underground parking was very convenient. Breakfast was full of diversity and always well stocked. Super easy walk to the beach and restaurants. Really excellent hotel!
Nothing. It was a perfect experience.
Dear Erin, It is a real pleasure to read that your stay lived up to your expectations. We are delighted by your nice words and hope to welcome you back again soon. Best regards Laurence Varlet Hotel Manager
Reviewed: 4 August 2023 · Stayed in July 2023
Verified reviewPersonnel - The Staff was welcoming - From the Front Desk to the breakfast . Place was clean - Comfortable bed..
i only stay 1 day
Dear sir, It is a real pleasure to read that your stay lived up to your expectations, thanks to our team. The team is delighted by your nice words and hope to welcome you back again soon. Best regards Laurence Varlet Hotel Manager
Reviewed: 22 May 2023 · Stayed in May 2023
Verified reviewEverything but what we liked the most I have made the stay incredible is the best product you can have and that product is your staff. Thank you so much and see you soon.
I think they could increase the menu of meals and even include lunch or dinner, I’m sure it would be fantastic like everything else.
Dear sir, It is a real pleasure to read that your stay lived up to your expectations, thanks to our team. The team is delighted by your nice words and hope to welcome you back again soon. Best regards Laurence Varlet Hotel Manager
Reviewed: 28 January 2023 · Stayed in January 2023
Verified reviewReviewed: 10 January 2023 · Stayed in January 2023
Verified reviewhelpful staff, perfect service, we can only recommend
Dear Ivana, Thank you so much for this very nice comment and the highlighting of our staff. Best regards Laurence Varlet Hotel Manager
Reviewed: 3 January 2023 · Stayed in January 2023
Verified reviewBreakfast is a bit expensive but very good and diverse options are available. Cakes are home made and have the typical flavors of reunion island. Food at the bar is very good, and the choice of (awesome) cocktails is updated daily. There is also easy access to some restaurants on the beach. The pool is very nice to stay when going into the ocean is prohibited due to currents/weather/sharks.
Dear Guest, Thank you for sharing your positive feedback on your recent stay at The Boutik Hôtel 2A. I am delighted to hear that you enjoyed the location and the rooftop, and I am particularly pleased to read that you enjoyed The Whale Bar (Food, Cocktails, Breakfast...). We hope to welcome you back again soon. Best regards, Laurence Varlet Hotel Manager
Dear Guest, Thank you for sharing your positive feedback on your recent stay at The Boutik Hôtel 2A. I am delighted to hear that you enjoyed the location and the rooftop, and I am particularly pleased to read that you enjoyed The Whale Bar … Show more
Reviewed: 15 December 2022 · Stayed in November 2022
Verified reviewnice clean quiet hotel pleasant and helpful staff
lack of space to park
Dear Sir, Thank you for this very nice comment and the highlighting of our staff. Best regards Laurence Varlet Hotel Manager
Reviewed: 11 December 2022 · Stayed in December 2022
Verified reviewReviewed: 4 December 2022 · Stayed in November 2022
Verified reviewReviewed: 30 November 2022 · Stayed in October 2022
Verified reviewReviewed: 23 November 2022 · Stayed in November 2022
Verified review