50 Avenue de Bourbon, 97434 Saint-Gilles les Bains, Reunion
#98 of 199 hotels in Saint-Gilles les Bains
Guests' ChoiceBased on 61 hotel reviews
8.3Cleanliness
8.8
Comfort
8.6
Location
9.1
Facilities
8.2
Staff
8.9
Value for money
7.9
Free WiFi
7.7
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Showing 1 – 25
Reviewed: 17 July 2025
Piotr
PolandNothing major to complain, perhaps only sparrows should be taken care of as they fly and sit on all of the food during the breakfast
Location near the beach, swimming pools, good breakfast and dinner, helpful staff, relatively spacious rooms with terrace
Stayed in July 2025
Reviewed: 19 June 2025
Aditi
MauritiusThe welcome was very poor. We were greeted by someone named 'Sacha' who could not even offer us a smile and made us feel like we were bringing a damper on her day. She did not offer us any insight or information on the hotel or its facilities whilst other hotel staff were sitting down with guests and walking them through those. After you have travelled and you're looking forward to settling down in your room, proper hospitality is quite important. Sacha vey much failed on this point. The rest of the hotel staff, however, have been very helpful, welcoming and kind to my friends and I. Whilst our reception was very lacking, we do not generalise this sentiment to the hotel or the rest of its representatives.
Stayed in June 2025
Reviewed: 11 March 2025
Delphine
CanadaBoth pool were great, always space to lay down. Like the location from room to beach. Easy to park. No issues. Great employees :)
Stayed in March 2025
Reviewed: 11 February 2025
Pushan
MalaysiaBreakfast same everyday. Need to alternate BF menu.
Clean premises
Stayed in February 2025
Reviewed: 4 February 2025
Marie
ReunionRas
Correspond a mes attentes
Stayed in February 2025
Reviewed: 21 November 2024
Ann
United KingdomThe only negative was that, although breakfast was generally good, not enough staff attention was given to hygiene in that there were a lot of small birds constantly hovvering. Most of the buffet was kept covered, but there were never any covers available for the cold meats and cheeses, and the birds were often walking all over this counter, pecking at the food. I stopped eating the ham and cheese because of this.
It had everything we wanted. Room was fine - there were no problems. Outside terrace could have been made a more attractive area to sit in , with a few potted plants (it was just concrete!) Pool was nice, with plenty of sunbeds. Location was good because it had easy access out back of hotel gardens to beach & you could walk along beach into Saint Gilles Les Bains (about 20mins). Also you could walk along road (it was better to go this way at night), took about same time. Saint Gilles marina is a lovely place for evening drinks & meals. Not much English spoken by staff but we did appreciate that reception staff did their best and , of course, we could always fall back on Google Translate. Note, that taxi to hotel from airport taxi rank (not booked in advance) cost Euros 130. The return taxi booked by hotel to airport cost Euros 90!
Stayed in November 2024
Reviewed: 22 September 2024
Mike
United StatesThe birds eating my food at breakfast
Nice comfortable rooms and location was good . Good beach.
Stayed in September 2024
Reviewed: 9 August 2024
Frederic
MauritiusStaff for breakfast not available for help and not really willing to help.
Well located. Beach is close to the hotel and very nice. Pool is good size.
Stayed in July 2024
Reviewed: 15 July 2024
Gabriele
ItalyThe wireless connection was often very slow check in time too late
Nice hotel into the nature, near to beach, and also restaurants, shops and public transport. The staff was very nice and helpful Breakfast was good and varied
Stayed in June 2024
Reviewed: 24 June 2024
Juan
South AfricaGreat location and pool. Close to the ocean and other restaurants within walking distance.
Stayed in June 2024
Reviewed: 1 June 2024
Kirstie
United KingdomThe breakfast staff and cleaners were wonderful and the young lady who chaperoned to the room was also very cheery, kind and helpful. The rest could use a training course in manners. Greeting people with a smile, good morning / afternoon/ evening costs absolutely nothing and makes people feel welcome - after 4 attempts we ate elsewhere... clearly a self service buffet along with serving drinks was stressful it became the guests problem... I also noticed solo travels, who were not engaged with at all...
The breakfast staff were wonderful and the young lady who chaperoned to the room was also very cheery, kind and helpful. The cleaning staff were also helpful. 2km round trip walk to the local shops along the shaded coastal path. Next to the beach - take your own chairs etc. IF you don't like being directly on the sand. Pools and size of room were really good.
Stayed in May 2024
Reviewed: 24 April 2024
Sandrine
United Kingdom/
Ideally situated, beach front, nice and quiet hotel.
Stayed in April 2024
Reviewed: 6 April 2024
Pierre
United KingdomGreat location near a safe beach and local restaurants
Stayed in April 2024
Reviewed: 6 April 2024
Stewart
United KingdomThe restuarant was closed in the evenings we were there and the buffet was disappointing. The limited menu was better but we did end up in the Burger King!!
The hotel was exactly as expected. When we wanted to use the pool it was nice and quiet and a good size. The beach was initially a bit disappointing (being a public beach) but after a snorkel I was pleasantly surprised by the variety of fish.
Stayed in February 2024
Reviewed: 15 September 2023
Pamela
AustraliaNo concierge to help with luggage, code to access gate should be given when checking in, information about the carpark gate not given and made it very hard to leave early for a tour. If you don’t speak French it is very hard to navigate around this property - eg all menus are in French would be helpful to have English too.
The location was fabulous to access the beach and also the freeway. The rooms where a decent size and very clean. Plenty of parking. The breakfast buffet had plenty to offer.
Stayed in September 2023
Reviewed: 30 August 2023
Verena
AustriaI got a room on the ground floor, since I hadn't booked a superior room. Change on the site was not possible, as all the rooms on the 1st floor seemed to be already reserved; The room was okay, with a lot of storage space, but not much daylight. The only "window" is the terrace door facing the garden, where everybody walks by. Therefore: limited privacy unless you keep the door and curtains closed all the time :-/
Great property: huge garden, ping pong table, tennis court, possibility to borrow beach towels and snorkeling equipment, all rooms are in nice 2-story buildings in a kind of colonial style, 2 pools, Restaurant and Pool Bar very close, beach access directly behind the pool, many different dinner options: grand theme buffet at the restaurant, dinner menu with 2 options at the pool bar or tapas at the pool bar, live music and traditional dance show on some evenings, free welcome cocktail reception every Monday evening before dinner, plenty of offers for beauty or wellness... Good location: L'Eremitage (10min further South) and St. Gilles (15min further North) with shops, restaurant and leisure facilities (boat cruises, water sports) both in walking distance from the property
Stayed in August 2023
Reviewed: 4 August 2023
Marek
NorwayThere are many details that you should know in order to get the most out of your stay (the main restaurant needs to be booked before 6, the pools close at 8 etc). It would be good to gather all information in a booklet, also available in English.
Big and comfortable beach resort. The location is good, right next to the lagoon, 10 minutes walk from the shops and restaurants in Ermitage and 20 minutes walk to St.Gilles. The check in experience was the best I could dream of - I arrived with a 7 am flight, and the reception offered me a glass of juice, luggage storage, full access to the hotel facilities, a beach towel and a shower! Most of the staff speaks English and is professional and helpful. A special kudos to their travel agency concierge who managed to find a last minute whale watching tour for me.
Stayed in July 2023
Reviewed: 17 April 2023
Jean
Mauritiusmore variety at breakfast
cosy close to centre de saint gilles beach access live night music
Stayed in April 2023
Reviewed: 10 January 2023
Stéphanie
United Kingdomthe breakfast room was/is infected with pigeons. as soon as you leave your table they just land into your plates for leftovers. nothing is done by the staff or management to chase them
The location, the staff kindness and the cleanness of the room
Stayed in January 2023
Reviewed: 17 November 2022
Steve
United Statesall food service is buffet. moderate quality.
beachfront location with trees
Stayed in November 2022
Reviewed: 13 September 2022
Leonard
Switzerland- the pool floor was not properly fixed and ‚floating‘ around in the pool
- staff at the breakfast was very friendly - breakfast has a lot of options - everything was clean in the hotel complex
Stayed in September 2022
Reviewed: 8 September 2022
Luca
DenmarkNothing major
The room was very spacious and clean. Located at the first floor, it was also provided with a nice balcony. The staff was nice and welcoming. Good continental breakfast and easy access to the beach.
Stayed in September 2022
Reviewed: 4 September 2022
Gauthier
Francenothing
2 pools, 2 restaurants, Space room, 1 bar, breakfast, next to the sea where you can swim.
Stayed in September 2022
Reviewed: 12 June 2025
Riley
NetherlandsBirds are disturbing the breakfast
Great hotel with helpful and friendly staff! Rooms were nice and comfortable, the bar and restaurant served nice food and drinks. Overall an amazing experience.
Stayed in June 2025
Showing 1 – 25
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