Reviews of Hotel Le Boucan Canot 4 stars
32 rue de Boucan Canot, 97434 Saint-Gilles les Bains, Reunion
Loading
Guests also reviewed these properties:
Graz, Austria
Isola delle Femmine, Italy
Ooty, India
Anagni, Italy
Viersen, Germany
Paris, France
Naples, Italy
Darsham, United Kingdom
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewStaff
Location so-so, parking impossible, hotel maintenance poor (two nights hot water ran out; things broken), breakfast apalling, dinner service poor
Thank you for your comment. We are sorry that your stay did not go as you expected. We apologize for the hot water problem you encountered. We are in the process of modifying the water energy system from electric to solar and there were malfunctions for a few days. You were also disturbed by birds during breakfast. We have already tried numerous techniques to keep them away, unfortunately without success. We thank you for highlighting your satisfaction with the staff. We hope to see you again to convince you of the quality of our services.
Thank you for your comment. We are sorry that your stay did not go as you expected. We apologize for the hot water problem you encountered. We are in the process of modifying the water energy system from electric to solar and there were mal… Show more
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewFriendly staff, great location for a few days to explore the area. Our ocean view room was very comfortable and the views from the balcony, amazing. Several restaurants available a minute walk from the hotel, good holiday vibes. We had a great stay in Boucan Canot.
Thank you very much Valérie for your comment. Your satisfaction is our greatest reward! We look forward to seeing you again.
Reviewed: 11 July 2025 · Stayed in July 2025
Verified reviewReviewed: 9 May 2025 · Stayed in May 2025
Verified reviewWe did use the hotel for breakfast
Provide free coffee
Thank you very much for your comment! Hope to see you again!
Reviewed: 25 April 2025 · Stayed in April 2025
Verified reviewGood location, with nice big clean rooms. Good wifi.
Breakfast lacks something special. The staff needs different leadership or trainer, can see they are given the wrong focus.
Thank you for your feedback. We'll inform the breakfast manager of your remark. We look forward to seeing you again.
Reviewed: 5 April 2025 · Stayed in April 2025
Verified reviewFantastic location, amazing friendly and professional staff, comfortable bedrooms …we had a great time and enjoyed every minute of our stay.
Thank you so much for your comment! We are pleased you enjoyed your stay with us! Hope to see you again.
Reviewed: 24 March 2025 · Stayed in March 2025
Verified reviewReviewed: 23 January 2025 · Stayed in January 2025
Verified reviewThe ocean view room is spectacular and I really like the sea with the waves.
No halal food options except a chicken burger
Thank you so much for your comment! Hope to see you again. Kind regards
Reviewed: 10 January 2025 · Stayed in December 2024
Verified reviewReviewed: 21 December 2024 · Stayed in December 2024
Verified reviewlocation
price quality
Thank you for your comment. Merry Christmas!
Reviewed: 17 December 2024 · Stayed in December 2024
Verified reviewReviewed: 14 October 2024 · Stayed in October 2024
Verified reviewBreakfast buffet was very nice. A great variety of foods to select from. The restaurant is lovely with ocean views. Staff was very friendly and helpful. I appreciated the water dispenser to refill water bottle as needed. Excellent location. Right. On the beach.
Nothing. We enjoyed our stay here.
Thank you so much for your comment! Your satisfaction is our best award! Hope to see you again!
Reviewed: 9 October 2024 · Stayed in October 2024
Verified reviewReviewed: 7 October 2024 · Stayed in September 2024
Verified reviewReviewed: 27 August 2024 · Stayed in August 2024
Verified reviewThe location and the view from the hotel. Nice restaurant. Direct access to the beach.
Dim room on the courtyard.
Reviewed: 13 August 2024 · Stayed in August 2024
Verified reviewReviewed: 6 August 2024 · Stayed in May 2024
Verified reviewReviewed: 25 June 2024 · Stayed in June 2024
Verified reviewThe amazing view from our room & the very nice Team at the restaurant or at the bar and at the front desk
The swiming pool : the deck is very small no space to relax + you are not able to swing because it is not deep at all …
Our sincere thanks for your comment which we will not fail to share with our teams Unfortunately, we cannot deepen or enlarge our swimming pool. Indeed, there are underwater caves underneath, housing protected species. Looking forward to welcoming you again.
Our sincere thanks for your comment which we will not fail to share with our teams Unfortunately, we cannot deepen or enlarge our swimming pool. Indeed, there are underwater caves underneath, housing protected species. Looking forward to we… Show more
Reviewed: 17 June 2024 · Stayed in May 2024
Verified reviewReviewed: 6 June 2024 · Stayed in June 2024
Verified reviewReviewed: 12 May 2024 · Stayed in May 2024
Verified reviewReviewed: 17 February 2024 · Stayed in February 2024
Verified reviewSuper and beautiful quiet hotel, very nice rooms, beautiful swimming pool and tidy beach several meters away. Helpful receptionist, very kind and nice. Beautiful sunsetview.
Breakfast for aprox 20€ has just a few options, I would appreciate more fruits and vegetables.
Thank you very much for your comment. We're glad you enjoyed your stay! We're sorry about the lack of fruit and vegetables, but when Cyclone Belal passed through, local crops were ransacked and there is a shortage of produce. We look forward to seeing you again.
Thank you very much for your comment. We're glad you enjoyed your stay! We're sorry about the lack of fruit and vegetables, but when Cyclone Belal passed through, local crops were ransacked and there is a shortage of produce. We loo… Show more
Reviewed: 14 February 2024 · Stayed in February 2024
Verified reviewReviewed: 13 February 2024 · Stayed in February 2024
Verified review