unfortunately the bed was pretty uncomfortable (it could use a new mattress. the bathtub could use a little update as well. i did still really enjoy the bath but the jets were unusable and extremely loud. also not an ideal place if you need wifi but it didn’t bother me too much

beautiful hotel with extremely friendly, helpful and welcoming staff!

Stayed in June 2025

The bed was not comfortable though. There was like a curb in the middle and we couldn’t sleep well. For a single person it would have been better.

Beautiful hotel, the swimming pool was just wow. The staff were nice.

Stayed in May 2024

Dinner

Stayed in January 2024

Poor Wi-Fi connexion. Bed is so so (too soft). Bathtub too low and not practical. No real shower in Standard room. Avoid room on the street side, may be noisy with the traffic. Bar too expensive

The location, the breakfast, the view. Nice architecture with the swimming pool.

Stayed in August 2023

Could be refreshed a bit, getting older

Location is perfect close to the beach and restaurants. Amazing terrace for breakfast

Stayed in August 2023

Cold swimming pool, old room design and équipements, juste one key for two, juste one shower gel for 2 x 2 nights...

Location, architecture, cleanliness, wide room, breakfast, the spa.

Stayed in July 2023

It’s a bit old at some points, 30 years, but we can’t complaint for 160€ per night.

Architecture: a beautiful hotel with very nice touches.

Stayed in July 2023

Rooms should be updated.

We were upgraded to a junior suite. The hotel is really well situated on the beach. The restaurant is amazing. The swimming pool is really nice.

Stayed in December 2022

Bathroom a bit outdated…

staff very polite & helpful

Stayed in November 2022

The hotel could use an update.

Hotel right on the beach which is pretty unique in La Réunion, big pool, friendly staff.

Stayed in October 2022

- Check-in with wrong indications: Breakfast is from 7:30 to 10:00, in the room it is mentioned 7:00 to 10:30, eventually (you learn next morning) it is always served from 6:30 to 10:30 - Outreageous laundry prices (4 pair of socks = 12€) - best to tell that we did our laundry ourselves - Dark room, missing lights - Old / broken furniture (bath, lights, holders, ...) - Shower/Bath water temperature almost impossible to set (you need to guess... dozen of times by trial and error) there is no mixer, no signs and it doesn't mix properly with tremendous delay. - Out of use lifts, toilets, ... - Restaurant service was somewhat disorganised on the 5.11.22 (took 45min from the time we sat to the time we got anything to drink)

- Location - Swimming pool - Beach - Breakfast (Bio corner, juices, crêpes, ...) - Room space - Room balcony - Diversed relaxation places (indoor/outdoor: sofas, long chairs, ...) - Bar (juices) - Quietness - Aircon working flawlessly and quietly - SPA (massages :))

Stayed in November 2022

No water pressure, lukewarm water only, massive jacuzzi that cannot be used. No proper Shower, only hand-held shower head. toilette smaller than an airplane toilette. When sitted, your knees touch the wall in front. AC leaking water and creates a huge puddle in the middle of the room. internet very slow (2-3 mb/s at most) Reception staff and hotel management not pleasant.

Room and restaurant staff are very pleasant. Hotel is beautiful from the outside

Stayed in August 2025

Loved the architecture & design, felt like we were in the French Riviera. The pool was incredible, flowing in a design around the hotel. Barman created beautiful divine cocktails on the beach. Beach bar is amazing!!! Everyone was exceptionally helpful & so friendly. Even the airport shuttle they arranged was fantastic! We'd definitely stay there again.

Stayed in June 2025

The hotel needs an update, as it appears old and worn out, looking more like a 3-star hotel. The breakfast was extremely disappointing, with no vegetables available, not even those listed on the menu (for example, mushrooms for the omelette) and frequent shortages of some items such as scrambled eggs. I had to request tomatoes and cucumbers, which should have already been provided in a 4-star hotel. But the staff was kind and trying to help. Additionally, the room cleaning left much to be desired until I complained about it. Again, when I complained, it was then sorted. The hotel is far from any supermarket unless you have a car. I previously stayed in a 5-star hotel nearby and had a fantastic experience.

The location of the hotel was good as it was situated close to a few restaurants in Boucan Canot. The hotel had a separate beach, but unfortunately, swimming in the sea in front of the hotel was not allowed (a nearby beach can be used). The pool was nice and well-maintained. The staff was helpful, and even though some did not speak English, they tried to help. It is best to rent a car to visit other areas, especially on a rainy day, but the bus station is right in front of the hotel and only takes 7 minutes to get you to Saint Gilles centre.

Stayed in April 2024

Ni showers in room

Extraordinary pool

Stayed in July 2023

I didn't like the noise of the hot tub in the bathroom, very noisy so I preferred to turn it off. And the terrace door that doesn't open without creaking. But the rest was perfect!

I loved the outdoor swimming pool available at the exit from the terrace of our room, it's exceptional. I also loved the sun loungers around the pool but also facing the sea, on the sand ! The hotel is located 5 minutes walk from a tourist food area. I also appreciated the full breakfast with sea view as well as the salad at lunch. Congratulations also for the maintenance of the swimming pool which was always clean!

Stayed in April 2023

no WiFi or very poor WiFi in room usual 4/5 star facilities were missing in room .. tea/coffee and water either none or difficult to use as power cables didn’t reach electric points. poor selection of food lack of room service delivery

location, staff , beach bar , breakfast location

Stayed in April 2023

l’emplacement

Stayed in April 2023

We stayed at the Saint Alexis for a week during our honeymoon trip. The hotel and staff provided us with good taste and authenticity. We will keep wonderful memories of our room with a direct access to the fabulous swimming pool which goes through the various buildings, gardens and bridges. We will also remember the lovely breakfast on the restaurant rooftop terrasse and the delicious suppers cooked by the new chef (it is a she). Thanks again to the Saint Alexis team for this dream honeymoon, we are so grateful.

Stayed in December 2022

- Rooms are dim and dank. Furniture is old, shabby, used. - The bathrooms are old and equally used; no shower in the room, just an old jacuzzi that functions as a shower "stall". Getting the temperature right was a work of patience. - Breakfast mediocre - Staff lackluster. Took the outdoor bar staff about 25 minutes to come take an order. Cocktails were served in Ikea water glasses, and they charge extra for the bar nuts. - The entire hotel felt grimy and unclean. Badly needs a renovation. Very 90s feel. - Value for price ratio is vastly out of proportion. I don't understand how this goes as a 4-star hotel; this is 3 stars at best and I feel that the 4 star rating grossly misleads guests looking for accommodation in that quality sector. I wouldn't have minded the above points had I known this was a 2-or 3-star hotel. But 4 stars? No.

Outdoor pool area is gorgeous and well-kept; the entire garden is lovely and clean.

Stayed in November 2022

A few too many things… It is advertised as a Spa and Hammam. Hammam does not work and based on other people’s comments, this has been going on for quite some time now. The gym facilities… is really 4 outdated equipment and two electronic devices that don’t work as there are no electricity in the room. The restaurant is way too expensive for the service you are offered. The starter for the menu released daily was not the one we were offered. We asked for sparkling water, twice, that we never received but were charged, twice. The sides served on the plate were mixed between the two dishes we ordered for main. The waitress was doing her best and had to deal with a few complaints, she was the only positive note of that evening. The keycard deactivated 5 times in two days. I realise first time might be my fault as it was close to phone but other 4 times… however, when I asked for a new keycard the third time, it didn’t deactivate anymore… Finally, some of the staff is not trained to be a 4-star staff. When mentioning that there was a cockroach in my room, I was simply answered:” that’s normal, it’s like this here” and was asked if I wanted some product to kill them…. they finally came to put some product, and I found a total of 5 cockroaches in 2 days. Haven’t seen a single one during the other twelve days I was on the Island. overall value for money is poor. This weekend was supposed to be the highlight of a 2weeks holidays, it has unfortunately not been up to expectation and is probably the only regret I have from my stay in La Reunion.

The location is perfect, on the beach, perfect for a romantic sunset. The building is beautiful and the rooms are nice.

Stayed in September 2022

the swimming pool was really fresh

the room was fantastic, the view, the vibe

Stayed in September 2022

There are no comments available for this review

Stayed in August 2025

There are no comments available for this review

Stayed in July 2025