8.8

Reviews of Melody

6 Rue de la Compagnie des Indes, 97460 Saint-Paul, Reunion

  • Zahra

    Reviewed: 17 August 2025 · Stayed in August 2025

    Verified review

    Great location, spacious apartment, comfortable beds and lovely seaview especially from upstairs bedroom. Complex is gated and the closed secure car park space is an advantage.

    Towels smelt very bad of damp so we had to rewash them all. Similar to other reviewers comments, very extortionate cleaning fee and the listing doesnt state that the unoccupied bedrooms will be locked. Furthermore, despite us staying 8 nights, the only thing we were given for cleaning was a hoover and mop, but no cleaning supplies at all. The host demands that all dishes must be washed and dishwasher emptied, but for washing up liquid and disinfectant it was one single use sachet, and only one dishwasher tablet. When I asked for more supplies (which bear in mind is in the hosts interest if we keep the property clean) she replied that it is not a hotel facility and we have to buy everything ourselves. We found Celine extremely rude and unaccomodating. Her communication was also very poor, no instructions or communication prior to check in. Our flight was delayed on the day of check in which meant we couldnt pick up the keys at the planned time and she was very rude when we asked if she could leave the keys in a lock box or a safe location for us to pick up after. Very unfortunate because other than that the apartment and location was nice.

  • 1960

    Reviewed: 14 June 2025 · Stayed in June 2025

    Verified review
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