Our room hat no view to the ocean, was a spacious, but a little bit dark.

Everything was perfect, the staff was really friendly and helpful.

Stayed in August 2025

Swimming pool area - restaurants

Stayed in June 2025

Didn’t feel like a true 5 star experience. Rooms are small and quite out of the way, staff need more training on check in and could do with a bit more attention to detail

Nice hotel with a good breakfast and nice clean rooms

Stayed in January 2025

Great location in the middle of the nature with a stunning view on the ocean and sunset. Well positioned to visit the main attractions of the island. The pools are all very well maintained with a quiet and relaxing ambience. Very good food at both restaurants, at reasonable prices for the context.

Stayed in January 2025

Nothing to fault

The ambience of the space was truly unforgettable. We were made to feel right at home and incredibly welcome, right from the moment we arrived. The room was very comfortable, the meals were fantastic and the outdoor spaces were great! The staff honestly deserve a special mention. They went above and beyond to make sure the stay was memorable and they are the heart of it all!

Stayed in December 2024

restaurant quite expensive (36 for vegetarian main course). maybe a few minor things you would not expect in a hotel of this category in other countries (like chipped furniture), but for us this was not at all disruptive (but may explain some of the nastier reviews here). there is a pathway to the beach which seems not to be in the control of the hotel, because it desperately needs fixing and lighting... we took the car to go to the nice beach. since the hotel is making a big deal of being sustainable, we would very much recommend to get a fully automatic coffee machine where you enter the beans directly for the breakfast buffet. the current Nespresso machines must produce a considerable amount of (unnessecary) waste and it would probably be even cheaper.

nice hotel with fantastic view over Grand Anse. good breakfast and numerous helpful staff. most of the staff spoke some English (we only speak minimal French), but not all of them could answer apart from their learned sentences. very clean inside and outside (which is a tough job with all the charming birds). complementary Nespresso coffee in the room. good location to explore the sud sauvage. we enjoyed our stay very much, a wonderful place! definitely would like to go there again.

Stayed in September 2024

Everything was perfect

Marvellous stay in The Palm, we enjoyed our Valentines’ morning very much. Thank you

Stayed in February 2024

the suites were a bit outdated but overall the experience was excellent.

All public areas were very cozy and beautiful: pool, bars, etc. Views were amazing and service super.

Stayed in January 2024

Bar staff was not as friendly as all other staff Wifi was not as strong in the room as in the common areas

It's a true 5 star hotel. Check-in was an exceptionally good experience Front desk staff Large room Nice pools Beautiful views

Stayed in November 2023

Nothing

Absolutely everything!

Stayed in September 2023

The breakfast buffet, the welcoming cocktail, the comfort of the room and the friendliness/availability of the staff.

Stayed in August 2023

WiFi keeps cutting out and deefaulting to (expensive) roaming. Water takes ages to run hot and plugs in basins are not tight - water runs away when you are trying to shave...

Friendly staff, large comfortable rooms, nice pool facilities and bar/restaurant. Breakfast buffet was excellent as is the evening menu

Stayed in July 2023

A beautiful property with lots to offer. Very good location, great room and excellent service all around! oh, and for breakfast you will find something for everyone, huge buffet.

Stayed in May 2023

room & bed

pool & restaurant

Stayed in April 2023

None.

Incredible Hotel, one of the best I have ever been. Restaurants in the hotel are simply amazing and provide topclass food, there was simply no reason to visit other restaurants around. The view is magnificent and pools are clean. The hotel was so good that over our stay at Reunion we returned back after couple of days. And the staff at hotel are simply the best - friendly and helpful. Worth 100%.

Stayed in December 2022

Nothing. All was good :-)

Fantastic hotel in a very beautiful location. Friendly staff, good restaurants and bar, we felt at home and enjoyed every minute. Very helpful concierge team.

Stayed in November 2022

some thing were old / broken. For example, the seams of some of the matrasses of the daybeds near the pool were ripped open. also, food was quite expensive while in taste it did not meet that level of the pricing.

the design is really great and staff is friendly.

Stayed in October 2022

Incredible beautiful hotel with swimming pools, palm trees, and ocean view + sunset. Staff was excellent and friendly, especially the cook at the breakfast. Breakfast itself was also very delicious with a great variety. Atmosphere was just right and not too formal, rather relaxed but still chic.

Stayed in September 2022

Location, rooms had no view, rooms were a little tired

The pool

Stayed in November 2024

Too far to the beach. I cancelled my last day at the hotel so I could go to Lux saint gille

The property was fairly clean. I enjoyed the spa

Stayed in January 2024

It’s not a 5-stars hotel. Too much noise from the street (a lot of motorcycles), old furniture, the lawns are burnt and yellow, the food was expensive but nothing special, most of the employees not speaking english, so we got sometimes wrong order and often waited too long. Smell from the toilets by the sauna and sun-beds. Kids room with a smell of cigarettes (I think it was a billiard room or something like this before). It was very difficult to go to the beach without sport shoes and the beach is not for swimming

Welcome drink and nice employee from the reception speaking german. Outstanding view and sunsets. Valet parking. The New Year’s Eve was fun

Stayed in January 2023

The food wasn’t great and the service was slow at times. It’s more of a 4 star I would say- not up to the overall standard of a 5 star.

great facilities and comfortable room

Stayed in December 2022

Very expensive for what they offer. This is not a 5 star hotel.It is an old hotel - the furniture is old - our room had a small terrace with a wall view. We wanted to change the room, but was they offer was the same - breakfast. Lot's of food, but not quality. The food presentation is not nice - food. We only had lunch at the beach restaurant. Not excellent - we wanted to go to the pool, but was full. Very crowded

The staff is very polite

Stayed in January 2023

There are no comments available for this review

Stayed in August 2025