“I had a very good experience at this hotel. The location is excellent, situated in a beautiful and historic area. The reception staff were extremely friendly and helpful. At first, I wasn’t satisfied with my room, but they immediately arranged a change, which I really appreciated.
Communication in English was not a problem at all. Julie at the reception was especially helpful—she spoke fluent English and provided me with great information about the city and everything I needed.
The hotel also offers a nice massage service on the third floor, which I enjoyed. Breakfast was generally good, with a variety of Chinese options. Personally, I’m not a big fan of Chinese-style breakfast, but from the reactions of other guests, it was clear that the quality was high.”
“Wow
Where do I start, this place is amazing
Stunning and beautiful
Food was fantastic, room was breathtaking
This place was by far the best place I have ever stayed at.”
“We had a truly wonderful stay at Pagoda Hotel. From start to finish, the experience was excellent, and we would happily recommend it to both families and business travelers.
The staff deserve a special mention – they were simply outstanding. Ms. Ginny Qu was extremely helpful, professional, and went above and beyond to make our stay comfortable. She is an absolute superstar. Ms. Tina was also amazing, always attentive and willing to help with anything we needed. Their warm hospitality really made us feel at home.
The facilities were also very convenient. The hotel provides free use of washing machines and dryers, and even includes detergents that are automatically dispensed with the water – a fantastic service that makes doing laundry effortless, especially for families. For business travelers, the working desks and private rooms are excellent, offering quiet and well-equipped spaces to get work done.
Breakfast was good and decent, with a variety of options. However, if you are staying longer than three nights and are not used to Chinese-style breakfasts, you may find the selection a little repetitive. That being said, it was fresh and filling every morning.
Housekeeping was also excellent. We stayed in room 1007 from September 2nd to 6th, and the lady who cleaned our room did a fantastic job every single day. She was kind, thorough, and always made us feel welcome – though unfortunately, we didn’t catch her name.
We stayed as a family with two children aged 12 and 4, and they absolutely loved it here as well. The environment was comfortable, safe, and family-friendly.
Overall, we honestly cannot find any faults with Pagoda Hotel. The combination of excellent staff, great facilities, and a welcoming atmosphere made our stay truly enjoyable. We would not hesitate to return.”
“Location is very good, right above a metro station.
Very friendly and helpful staff, though we have had some language barriers. Nothing major, and all in all, communication was ok.
Very clean and modern rooms, with huge windows - superb!”
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