“Excellent location on the edge of the old quarter, within walking distance of everything we wanted to see. Highly recommend paying a little extra for a room with a balcony. We loved the added character this gave our room and enjoyed watching the world go by. Sound proofing was surprisingly excellent even though we were on the 1st floor (and we are light sleepers). Was expecting it to be noisy from a couple of other reviews but could not fault it.
All reception staff were extremely helpful, friendly and knew us by name. Great communication on WhatsApp when we needed anything. They readily offered recommendations for food and things to do, and made bus bookings to our next destination. Bed was comfortable. We had 90 minute massages in the hotel spa which we also recommend, both for the skill and the convenience. The breakfast was simple but more than adequate, with eggs and pancakes made fresh to order.”
“Mr Jeff and his staff were so professional and friendly our cruise to Ha Long bay was canceled after one night and he found us accommodation in Hanoi even though he was fully booked while we were stressing out on the bus back would recommend this hotel to anyone. Thank you Mr Jeff and staff best service in Asia”
“The staff were really friendly especially the concierge team. We went during the time Vietnam was experiencing typhoon. Vehicles were hard to book but the concierge team went beyond and above for us to book a taxi for us so we could attend our meeting.”
“Everything was perfect,and even above.
They kindly gave us the room about 1 p. m. though the arriving time was 2 or 3 p. m.
We were happy going to the room because the weather was awful ,heavy rain all day long.”
We have more than 70 million property reviews, and they're all from real, verified guests.
How does it work?
1
It starts with a booking
It starts with a booking
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
Followed by a trip
Followed by a trip
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
And finally, a review
And finally, a review
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.